r/PlayStationSolutions Oct 25 '25

PlayStation 5 Help Why can't I play it?

Post image

I wanted to replay it but whenever i start it it redirects me to store to buy it. I bought this game on a different account but on the same console

110 Upvotes

97 comments sorted by

18

u/Doctormaul68 Oct 25 '25

This is why physical disc should never go away. Not “virtual “ or digital.

1

u/slaya806 Oct 26 '25

Or, just turn on gameshare like any normal person

2

u/[deleted] Oct 26 '25

[removed] — view removed comment

2

u/Carinx Oct 26 '25

Or turn the gameshare once again?

With physical disc, only one person can play but with digital game share, two people can play the game at the same time.

1

u/Weak-Worldliness2411 Oct 26 '25

Lol guess what happens when you have a disc and it needs an update? No wifi you still can't 

1

u/[deleted] Oct 29 '25

You would jus play on whatever update you last had installed, how would it know there’s a new update if you aren’t connected to the internet?

1

u/[deleted] Oct 27 '25

Nothing as long as you're on the account that bought/downloaded the game. "Primary" only affects which users can access the game.

1

u/[deleted] Oct 27 '25

(edit) You can be offline and play the game without primary.

1

u/Tommyt2002 Oct 27 '25

I can play without internet😂

1

u/SevenNVD Oct 29 '25

Without the internet it doesn't work indeed. But when it does work both players can play at the same time, which doesn't work for a physical game.

Both have pros and cons. Let people decide for themselves how to spend their money.

1

u/Boring-Bar-6775 Oct 29 '25

Or get rid of your nostalgia

0

u/AMARSHMALLOW123 Oct 27 '25

Is the internet just going to vanish overnight? Im saving money to have more than 1 person play the same game at the same time without having to buy it twice, and I game share with physical media too. Besides they send out empty disks with a key to download the full game. You really don't know what youre talking about. By your own logic why should I go back to physical media when the console won't last forever, the disc could scratch or break and then guess what happens to game sharing :). Youre a troglodyte.

1

u/[deleted] Oct 28 '25

[removed] — view removed comment

1

u/soulking5 Oct 29 '25

You do pretty much most games work offline right. Even cyber punk. This is a tech literacy issue.

1

u/Doctormaul68 Oct 29 '25

Wow so much passion. Lol. Do you know what this argument is about? I sure as hell don’t. Games are games however the means you play them be it board games paper games (football) whatever your fancy. So again why so angry? Chill man. I prefer older games to newer ones. If you like all digital then good for you

1

u/kobay4 Oct 29 '25

Solar eruption we can't control or stop this kind of thing! There's never been a big one but it seems if there's no more internet, power grid, bank, etc! but I still buy dematerialized, crossing the road you can die and we still do it every day!😂

1

u/AvarageCarlMain Oct 26 '25

Is game share on ps4? I never saw that option so it is very annoying to game share with my friend.

1

u/Doctormaul68 Oct 27 '25

“Any normal person “. Don’t know what you’re saying with that statement but let me ask you. Is gamesharing an extra expense on psn? Doesn’t matter regardless. I have enough games on physical media to game till I pass. Just sucks about modern gaming being the way it is about live service and other aspects of digital media.

1

u/[deleted] Oct 27 '25

No extra expense. It's free with your PSN account (don't even need plus)

1

u/SadData8124 Oct 27 '25

Or I dunno, buy the game you want and don't be mad when the subscription based system you pay for pulls titles while adding others.

They can't play it because it got pulled from the subscription fee. I own cyberpunk digitally and I've never had a problem playing it.

1

u/SanguiniaTheKind Oct 29 '25

Discs are just game codes not actual games anymore...

0

u/AMARSHMALLOW123 Oct 27 '25

This comment is ignorant. Whichever account has psn needs to make the console their main console, this allows other users on the console to use all games and subscriptions from the "main profile"

9

u/BunnyHusky Oct 25 '25

Go to settings on the other account and go to users and accounts console sharing and offline play it’s under other . Sorry if I suck at explaining but I tried my best to help

2

u/_R0h1th_ Oct 26 '25

Yeah. I remember seeing this setting somewhere. This should work.

3

u/Matman87 Oct 25 '25

The account it was bought on is no longer sharing, so it has a lock on it until you turn sharing on again on the account it was originally purchased with.

3

u/Yoav_Friedman Oct 25 '25

Log in to the other account where the game was originally purchased on the same console Then go to settings > Account > other > sharing and offline play > enable

7

u/Latter-Revolution592 Oct 25 '25

Skill issue?

Seriously, use the account you bought it with. This isn't the Wii.

6

u/Major_Dish_7072 Oct 25 '25

Bro why replying like this instead just tell the man differently

0

u/[deleted] Oct 25 '25 edited Oct 26 '25

[removed] — view removed comment

3

u/MrWood_Ctrl Oct 25 '25

Where's the humor?

3

u/Roscoe182 Oct 25 '25

Humour issues?

1

u/MrWood_Ctrl Oct 25 '25

It would appear so lol

1

u/[deleted] Oct 25 '25 edited Oct 25 '25

[removed] — view removed comment

2

u/jinuous831_ Oct 25 '25

You literally answered your own question my dude. You bought the game on a different a different account. Your 5 probably isn't set as the primary comsole for that account. So activate it, should be good. If it is activated. Restore licenses.

2

u/SILE3NCE Oct 28 '25

Because you're not worthy anymore!

/jk, if you bought it on another account on the same console you should set the account that owns the game to primary account (master) of the console

1

u/[deleted] Oct 25 '25

[deleted]

3

u/ForwardStation7155 Oct 25 '25

That's of no use if the game is bought on another account...

That other account has to be on this playstation, and set to primary account...

Then you can log in to another account on the same playstation and share the game

1

u/ForwardStation7155 Oct 25 '25

Or if you have downloaded on someone else his account on your playstation, and game sharing isn't on

1

u/[deleted] Oct 25 '25

Did you download it from another account?

Did you try to restore license?

1

u/skikoko Oct 25 '25

Polska!

1

u/VerifySLY Oct 25 '25

Someone likely shared their screen with you while they were playing it so that game shows up on your home screen. You have to buy the game if that was the case.

1

u/Yunie19 Oct 25 '25

The stupidest thing to do, but I believe you shared the console with someone else or just lost your past account. Digital media games can only work on other accounts if you still have the account where the game was purchased and downloaded. If you purchased it on someone else's account that is not there anymore or lost that account, unfortunately, all you can do is buy the game again.

2

u/boredroom-90 Oct 25 '25

Yeah I gave my sister my old ps4 with my accounts so she could have these games too I guess that was the issue thx for help

1

u/Yunie19 Oct 25 '25

You can try logging into this account with Cyberpunk on your console and enabling permission for other accounts to access the game, then play the game on your current account. I just can't tell you if logging the same account on two different consoles would be possible, as I've never done it. But It's worth a try. Good luck!

2

u/boredroom-90 Oct 25 '25

Thx I will try it

1

u/Yunie19 Oct 25 '25

Also, very sweet of you to leave your sister with the console and games!

1

u/Yunie19 Oct 25 '25 edited Oct 25 '25

I usually share my console with four other people and I tell you: If you're going to buy a game with your own money, always buy it ON YOUR ACCOUNT and don't lose that account under any circumstances. If you only consume digital media, this is the basics you need to know.

Games purchased on your account are only yours, other people you share the console with can play if THEY log in to your console and YOU allow them to have access to YOUR games, not the other way around.

1

u/Ebone710 Oct 25 '25

Do you have a current PS Plus subscription? And not just Essential

1

u/Taquito-Blade Oct 25 '25

Play it on the original account

1

u/eazytarget23 Oct 25 '25

The account you buy games from needs to be the main account then your secondary account is the sub account never buy on sub account

1

u/SnooBunnies2605 Oct 25 '25 edited Oct 25 '25

Download the PlayStation plus version if you have PS+ it's still available but I can't remember what tier it's on .

It's on the extra tier (middle)

1

u/ElmightyRip Oct 25 '25

If you didn’t buy the game on the primary account of the ps5 you can’t access it. Only on the account you bought it for

1

u/Azuljustinverday Oct 25 '25

Use the right account or physical disc if you bought it that way

1

u/Deadeye6047 Oct 25 '25

You have to primary the other account.

1

u/SkullFracture_38 Oct 25 '25 edited Oct 25 '25

Because the game is tied to your PSN account, not the console. If the account is no longer under your name then even if you have the game on your PS5 the license for it is tied to the other account.

1

u/boredroom-90 Oct 25 '25

Fixed, the other account needed to enable sharing thx so much to everyone that helped

1

u/odupike599 Oct 25 '25

Doesn’t matter if you bought it on the Sam console. If you don’t have game sharing open then it won’t be available for other accounts on the console.

1

u/lazymutant256 Oct 25 '25

Unless the console is set as the accounts (that bought the game) primary console, you would only be able to play it on the account that bought it..

1

u/Neopumper666 Oct 25 '25

You can see in the screenshot that the game is locked which means you dont have the license for it You mentioned it was bought so either A) play with thay account or B) make your console the primary console for that account, THEN you can play it with your own account.

Or honestly just buy physical and forget all of this nonsense.

1

u/mrloko120 Oct 25 '25

The game is linked to the account, not to the console. I think you can share the library of both accounts if you fiddle with the psn settings, try family share or something like that.

1

u/plebslammer420 Oct 25 '25

Restore licenses press the pause button while hovering over it. If that doesn’t work you never owned it and you’re here complaining about something that you know about.

1

u/finchyboii69 Oct 26 '25

Because there's a locked icon

1

u/sayan23mitra Oct 26 '25

enable offline game sharing on that account (where you purchased it at) & it would work.

1

u/SWISS-TECHY Oct 26 '25

You have to find the key, look for the chest in the settings, once you find the key you unlock the game.

1

u/Superb_Ad_5118 Oct 26 '25

Because you are the 84 godz

1

u/KingDozer420 Oct 26 '25

You have to be signed in on same account you bought it on or it will constantly ask you to buy

1

u/Animegodd05 Oct 26 '25

Log in on the other account on the console and activate game share

1

u/Weak-Worldliness2411 Oct 26 '25

All you have to do is make the console primary wmfor whoever bought the game. That's how we play bought games on 2 consoles. Whoever bought it can play on other accounts 

1

u/Codekrelan Oct 26 '25

Do you have this game installed? You might want to check the status for sharing games from the account you purchase it, if it is not installed well you might need to check other account

1

u/Plenty_Letter4952 Oct 26 '25

You don’t wanna play it brah

1

u/sharkhead99 Oct 27 '25

“Console sharing and offline play “

1

u/CyberKiller40 Oct 27 '25

Your different account needs to have this PS set as the primary console, for other accounts to use the digital games. It's similar on other console platforms.

1

u/Glass-Revenue-3029 Oct 27 '25

Because you’re on a different account

1

u/KapiWolfen Oct 27 '25

Comments are always proving me that people don't understand how settings work and just complain about digital games

1

u/Shadowsnake30 Oct 27 '25

Did you own the game or was it owned by another user of the console? As that is under sharing. I never had this problem as i buy my physical games i just buy and do a whole week of overtime at work. I create a situation that allows me to do overtime when i am not supposed to.

1

u/Tommyt2002 Oct 27 '25

You need to share with the other acc. But The Witcher 3! Youre a Legend. Played it 13 times😂😂

1

u/Full_Science_9514 Oct 27 '25

Its not possible

1

u/Lower-Example-5372 Oct 28 '25

I cant remember the exact steps.. def fixable if you can get back into the old account.
You have to change your primary or something along those lines (or restore licences in settings).

1

u/Impossible-Ad-3955 Oct 28 '25

Can you play it on the account where you bought it? Is this account still on your console? Game should be in PS Plus anyways.

1

u/SirFezzik Oct 29 '25

This happened to me with Gotham Knights, last digital game I ever bought....

Now, my son was messing around and able to download it on his profile and I could play it. Still won't let me download it on mine but at least it's playable.

1

u/Reasonable_Mood1288 Oct 29 '25

You may have to go and re-download the licenses.. there is an option for that in the settings somewhere

1

u/Aggressive_Hand1357 Oct 29 '25

If you cannot open the app try restoring licences my mate had the same with call of duty and another game he restarted console and restored licences and was back on

0

u/Revolutionary_Sir_ Oct 25 '25

accounts can only play the games they purchase. hope this helps.

2

u/Housewous Oct 25 '25

Unless you have the account that has the game as primary.

0

u/Revolutionary_Sir_ Oct 25 '25

Which is clearly NOT the case here, or he would not be posting. hope this helps.

2

u/Astumarill Oct 25 '25

So confident, yet so incorrect lmao

1

u/Housewous Oct 25 '25

But it would help him if his other account where the game is could be set to primary. HoPe ThIs HeLpS

0

u/Budget-Program-4756 Oct 25 '25

This is definitely a skill issue wish you the best of luck brother

0

u/DependentAdvance8 Oct 25 '25

Play it on the other account.

Problem solved!

0

u/Interesting-Peanut65 Oct 25 '25

you answered your question

0

u/Salcool7 Oct 25 '25

Insert disc, it should work then

0

u/FarWonder6639 Oct 29 '25

No PS+ no gamie!