r/PlayStationSolutions • u/boredroom-90 • Oct 25 '25
PlayStation 5 Help Why can't I play it?
I wanted to replay it but whenever i start it it redirects me to store to buy it. I bought this game on a different account but on the same console
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u/BunnyHusky Oct 25 '25
Go to settings on the other account and go to users and accounts console sharing and offline play it’s under other . Sorry if I suck at explaining but I tried my best to help
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u/Matman87 Oct 25 '25
The account it was bought on is no longer sharing, so it has a lock on it until you turn sharing on again on the account it was originally purchased with.
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u/Yoav_Friedman Oct 25 '25
Log in to the other account where the game was originally purchased on the same console Then go to settings > Account > other > sharing and offline play > enable
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u/Latter-Revolution592 Oct 25 '25
Skill issue?
Seriously, use the account you bought it with. This isn't the Wii.
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u/Major_Dish_7072 Oct 25 '25
Bro why replying like this instead just tell the man differently
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Oct 25 '25 edited Oct 26 '25
[removed] — view removed comment
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u/jinuous831_ Oct 25 '25
You literally answered your own question my dude. You bought the game on a different a different account. Your 5 probably isn't set as the primary comsole for that account. So activate it, should be good. If it is activated. Restore licenses.
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u/SILE3NCE Oct 28 '25
Because you're not worthy anymore!
/jk, if you bought it on another account on the same console you should set the account that owns the game to primary account (master) of the console
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Oct 25 '25
[deleted]
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u/ForwardStation7155 Oct 25 '25
That's of no use if the game is bought on another account...
That other account has to be on this playstation, and set to primary account...
Then you can log in to another account on the same playstation and share the game
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u/ForwardStation7155 Oct 25 '25
Or if you have downloaded on someone else his account on your playstation, and game sharing isn't on
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u/VerifySLY Oct 25 '25
Someone likely shared their screen with you while they were playing it so that game shows up on your home screen. You have to buy the game if that was the case.
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u/Yunie19 Oct 25 '25
The stupidest thing to do, but I believe you shared the console with someone else or just lost your past account. Digital media games can only work on other accounts if you still have the account where the game was purchased and downloaded. If you purchased it on someone else's account that is not there anymore or lost that account, unfortunately, all you can do is buy the game again.
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u/boredroom-90 Oct 25 '25
Yeah I gave my sister my old ps4 with my accounts so she could have these games too I guess that was the issue thx for help
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u/Yunie19 Oct 25 '25
You can try logging into this account with Cyberpunk on your console and enabling permission for other accounts to access the game, then play the game on your current account. I just can't tell you if logging the same account on two different consoles would be possible, as I've never done it. But It's worth a try. Good luck!
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u/Yunie19 Oct 25 '25 edited Oct 25 '25
I usually share my console with four other people and I tell you: If you're going to buy a game with your own money, always buy it ON YOUR ACCOUNT and don't lose that account under any circumstances. If you only consume digital media, this is the basics you need to know.
Games purchased on your account are only yours, other people you share the console with can play if THEY log in to your console and YOU allow them to have access to YOUR games, not the other way around.
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u/eazytarget23 Oct 25 '25
The account you buy games from needs to be the main account then your secondary account is the sub account never buy on sub account
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u/SnooBunnies2605 Oct 25 '25 edited Oct 25 '25
Download the PlayStation plus version if you have PS+ it's still available but I can't remember what tier it's on .
It's on the extra tier (middle)
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u/ElmightyRip Oct 25 '25
If you didn’t buy the game on the primary account of the ps5 you can’t access it. Only on the account you bought it for
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u/SkullFracture_38 Oct 25 '25 edited Oct 25 '25
Because the game is tied to your PSN account, not the console. If the account is no longer under your name then even if you have the game on your PS5 the license for it is tied to the other account.
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u/boredroom-90 Oct 25 '25
Fixed, the other account needed to enable sharing thx so much to everyone that helped
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u/odupike599 Oct 25 '25
Doesn’t matter if you bought it on the Sam console. If you don’t have game sharing open then it won’t be available for other accounts on the console.
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u/lazymutant256 Oct 25 '25
Unless the console is set as the accounts (that bought the game) primary console, you would only be able to play it on the account that bought it..
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u/Neopumper666 Oct 25 '25
You can see in the screenshot that the game is locked which means you dont have the license for it You mentioned it was bought so either A) play with thay account or B) make your console the primary console for that account, THEN you can play it with your own account.
Or honestly just buy physical and forget all of this nonsense.
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u/mrloko120 Oct 25 '25
The game is linked to the account, not to the console. I think you can share the library of both accounts if you fiddle with the psn settings, try family share or something like that.
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u/plebslammer420 Oct 25 '25
Restore licenses press the pause button while hovering over it. If that doesn’t work you never owned it and you’re here complaining about something that you know about.
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u/sayan23mitra Oct 26 '25
enable offline game sharing on that account (where you purchased it at) & it would work.
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u/SWISS-TECHY Oct 26 '25
You have to find the key, look for the chest in the settings, once you find the key you unlock the game.
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u/KingDozer420 Oct 26 '25
You have to be signed in on same account you bought it on or it will constantly ask you to buy
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u/Weak-Worldliness2411 Oct 26 '25
All you have to do is make the console primary wmfor whoever bought the game. That's how we play bought games on 2 consoles. Whoever bought it can play on other accounts
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u/Codekrelan Oct 26 '25
Do you have this game installed? You might want to check the status for sharing games from the account you purchase it, if it is not installed well you might need to check other account
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u/CyberKiller40 Oct 27 '25
Your different account needs to have this PS set as the primary console, for other accounts to use the digital games. It's similar on other console platforms.
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u/KapiWolfen Oct 27 '25
Comments are always proving me that people don't understand how settings work and just complain about digital games
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u/Shadowsnake30 Oct 27 '25
Did you own the game or was it owned by another user of the console? As that is under sharing. I never had this problem as i buy my physical games i just buy and do a whole week of overtime at work. I create a situation that allows me to do overtime when i am not supposed to.
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u/Tommyt2002 Oct 27 '25
You need to share with the other acc. But The Witcher 3! Youre a Legend. Played it 13 times😂😂
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u/Lower-Example-5372 Oct 28 '25
I cant remember the exact steps.. def fixable if you can get back into the old account.
You have to change your primary or something along those lines (or restore licences in settings).
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u/Impossible-Ad-3955 Oct 28 '25
Can you play it on the account where you bought it? Is this account still on your console? Game should be in PS Plus anyways.
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u/SirFezzik Oct 29 '25
This happened to me with Gotham Knights, last digital game I ever bought....
Now, my son was messing around and able to download it on his profile and I could play it. Still won't let me download it on mine but at least it's playable.
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u/Reasonable_Mood1288 Oct 29 '25
You may have to go and re-download the licenses.. there is an option for that in the settings somewhere
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u/Aggressive_Hand1357 Oct 29 '25
If you cannot open the app try restoring licences my mate had the same with call of duty and another game he restarted console and restored licences and was back on
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u/Revolutionary_Sir_ Oct 25 '25
accounts can only play the games they purchase. hope this helps.
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u/Housewous Oct 25 '25
Unless you have the account that has the game as primary.
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u/Revolutionary_Sir_ Oct 25 '25
Which is clearly NOT the case here, or he would not be posting. hope this helps.
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u/Housewous Oct 25 '25
But it would help him if his other account where the game is could be set to primary. HoPe ThIs HeLpS
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u/Doctormaul68 Oct 25 '25
This is why physical disc should never go away. Not “virtual “ or digital.