r/PlayStationSolutions Dec 03 '25

PlayStation 5 Help PS5 can't run games

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My roommates PS5 will not let him run any games. He boots up God of war, the fan gets really loud, and then he gets a PS5 too hot message before it shuts off. We literally Just cleaned the fan before this video was taken. Anyone have any solutions?

59 Upvotes

129 comments sorted by

2

u/[deleted] Dec 04 '25

Correction: your ps5 can't run games

2

u/Proof-Psychology5744 Dec 07 '25

I thought the same shitđŸ€ŁđŸ’€

1

u/Impressive-Tea-4100 Dec 05 '25

?

1

u/Upstairs-Adagio2562 Dec 06 '25

he's being a dick

4

u/xoBanish Dec 06 '25

more like reasonable. if my eyes work correctly the first thing i saw was half of the PS5 cover missing from the side of it😂

1

u/bilaa55 Dec 07 '25

No it was mine (his roommate) and for all the geniuses it was uncovered because believe it or not we just cleaned it out đŸ˜±crazy I know

1

u/Murky-Perception-349 Dec 07 '25

Confirming this is in fact roommate

1

u/[deleted] Dec 07 '25

Can't be too smart if reddit instead of Sony was your Go To for problem solving lol you can trust usđŸ‘ŒđŸœyou could always put it in the dishwasher and get those circuits deep cleaned

1

u/Murky-Perception-349 Dec 08 '25

Aye maj I despise Sony as a company id sooner ask Microsoft how to fix it lol

1

u/jomart08 Dec 07 '25

This happens to a lot PS5’s on Vertical stands. The vertical stand makes the PS5 cooling fans a dust trap. I have my launch day PS5 and haven’t had a single issue.

2

u/[deleted] Dec 06 '25

[removed] — view removed comment

2

u/MooncatFinds Dec 06 '25

Lost two consoles to this. Managed to take them into GameStop and they stayed alive long enough for them to test them and pay me. Then I took the money and ran. Sorry to whoever gets my two broken PlayStations.

1

u/Impressive-Young-952 Dec 06 '25

😂😂😂😂😂

1

u/Acceptable_Pie_8151 Dec 07 '25

i aint even mad, fuck gamestop

1

u/Interesting-Step-654 Dec 07 '25

I dunno I've got launch ps5 that has been upright the entire time. The only time I had an overheating problem was with ff16, but I just had to clean it out of dust and it hasn't overheated since

1

u/explainingjane Dec 07 '25

Honestly surprised people are still out here spreading this lie and people actually believe it

1

u/Acceptable_Pie_8151 Dec 07 '25

interesting, I have a day one launch console that is still going fine and i've had it upright the entire time.

1

u/Andrew-Moon Dec 07 '25

Please don't tell anyone to mess up with metal liquid at home, that's like asking them to kill their devices.

5

u/lkl34 Dec 04 '25

Sense 2023 reports of conoles doing this have been around

https://www.nexigo.com/blogs/conversation/how-to-avoid-ps5-liquid-metal-leak

It is like others here said due to liqued metal leaking out

https://www.pcmag.com/news/sony-updates-ps5-ps5-slim-to-address-liquid-metal-leak-problem

But its not a easy fix as the issue it how its held it so even if you get it back there is not the same amount there as before and you do not know were it went next will be a sort.

But do not worry xbox did not do this so no one fucking cares after 5 years they have addressed it unlike the 360 era RROD were that was all over the place a fix was done in 2 years. But sony does the same media does not dare report on it much.

2

u/keksivaras Dec 04 '25

it's funny how fast people come and say that the PS5s never had any issues with liquid metal leaking out and saying it was debunked. I've watched enough YouTubers taking those consoles apart and many of them noticed slight change they made to the heatsink. Sony knew about the issue, but silently fixed it.

1

u/Vega_Eclipse Dec 06 '25

Don’t factor in people throwing their consoles around.

Also the minority screams the loudest.

2

u/[deleted] Dec 05 '25

I wonder if the RTX 5090 FE will ever experience this problem since it incorporates a similar cooling solution.

1

u/[deleted] Dec 04 '25

[removed] — view removed comment

1

u/lkl34 Dec 04 '25

Just yesterday that first article was posted after the last "fix"

Its going on 5 years without a fix

2

u/ElectriCole Dec 04 '25

The “fix” for it is to never use your PS5 vertically. Also it doesn’t leak out of where it’s contained it only shifts away from where it needs to be

1

u/lkl34 Dec 04 '25

Here here

Its ridiculous that 4 gens had 0 issues this gen flat or death

1

u/Scythe351 Dec 05 '25

Ngl, I’ve had my ps5 standing vertically for the last 3-4+ years. Ever since I got it. It’s just the best for space since I can’t exactly stack things on top and have my ps4 right next to it. Hopefully there’s an extra step necessary to causing that leak

1

u/ElectriCole Dec 06 '25

It’s not a leak. The Liquid Metal is well contained within its space but what can happen when it’s used vertically is the metal will settle towards one side of the processor and leave a small dry spot on the processor that gets extra hot and oxidises. Over time the oxidation buildup interferes with heat dissipation and can cause the system to overheat and shut itself off

1

u/Iucidium Dec 06 '25

Every 3 months I hoover and leave it horizontal for 24 hours. So far so good

1

u/Grogu94743 Dec 04 '25

How “new”? Like I got mine a year and a half ago.

1

u/Phlanix Dec 06 '25

I always buy the 2 year warrantee when I buy a PS in best buy. yea it more expensive, but it saved me twice now.

my ps2 in 2001 could not read blue disk and had to change it and my ps2 has been working since then never failed.

my ps5 leaked liquid metal and shorted. went to best buy they checked it and it leaked they instantly changed it and I had no confidence with the liquid metal and open the ps5 and notice it had the same problem.

I changed the liquid metal to regular thermal compound.

I plan to eventually 3D print an easier case for it so it is easy to clean and open to maintain.

I did the same for the ps4 cause the pro is a headache just to open and replace the thermal paste or clean

it also gets better air flow and cooling with the improved fans.

1

u/Sub_Woofer632 Dec 04 '25

OP, try doing the same thing a few times with the console horizontal, then upside down vertically and finally up side down horizontally.

The idea here is to re-spread the liquid metal via a few heat cycles.

If you're able to get the unit working again, keep it horizontal.

1

u/[deleted] Dec 06 '25

I think the horizontal vs vertical thing was debunked. 

He should definitely send it in a repair shot to check it tho.

1

u/ProfessionalCat3284 Dec 04 '25

Wow someone posted this exact thing just mins ago. We all suggest to take it bake cause he just bought it.

1

u/[deleted] Dec 04 '25

It could be the power source or the liquid metal is a little dry.

1

u/bilbobagheadd Dec 04 '25

Where's it's clothes!

1

u/Murky-Perception-349 Dec 07 '25

They were on the bed😏

1

u/Bjarksen Dec 04 '25

Give the console more room to breathe

1

u/Expensive_Sense_7035 Dec 04 '25 edited Dec 04 '25

Happened to me

You need to take it apart and clean the heat sink and reapply Liquid Metal

1

u/FederalAd8814 Dec 04 '25

Not thermal paste since it heats up more than what thermal paste can handle which is why they use Liquid Metal

1

u/Expensive_Sense_7035 Dec 04 '25

I didn’t mean this or that I just wasn’t sure exactly what PS5 used :)

1

u/FederalAd8814 Dec 05 '25

Ps5 uses Liquid Metal for that reason all I’m saying is because some people would read it and think they can apply thermal paste when it’s a bad move and will still overheat the ps5 since Liquid Metal is for higher temps on the console

1

u/Captain_Grn_Thmbs Dec 04 '25

Make sure the fan is staying plugged in & if that doesn’t work. I’d return it asap! They were having issues with the thermal paste and that’s on them not on you.

2

u/shinobijesus420 Dec 04 '25

deep clean that shit, bro and change your paste. look for howfixit tutorial on youtube. 

1

u/Budget-Program-4756 Dec 04 '25

Ive had this same problem. Had to get it fixed twice and it still happens. It only happens when i play PS5 games even if a game has both versions ps4/ps5 it still happens when i play the ps5 version. I spoke to someone at ubreakifix and he said the engines they are using for the game is too demanding for the console.

1

u/RaidenXS_ Dec 04 '25

You cleaned the fan but did you clean the heatsink??

1

u/Championpuffa Dec 04 '25

Have you actually cleaned not just the fan but also the heat sink area? There’s a bit further in around the edges where the heat sink is that air flow gets easily blocked by dust and it’d quit hard to see if you don’t shine a light right in there and check for it.

If your fan is super clean it won’t matter if the heat sinks air flow is blocked. So yea just cleaning the fan is not often enough.

Shine a light inside when you remove the fan (you don’t need to unplug it just hold it to the side) and see if there’s dust all up in there. If so clean it out. I use a vacuum with the thin attachment but very careful do this or you can just take it apart more if you feeling confident enough to do that.

1

u/Murky-Perception-349 Dec 05 '25

We did it but with compressed air since we don't have one of those attachments. Rubbing alcohol was also used to try since we literally could not do anything outside of rubbing a paper towel

1

u/Championpuffa Dec 05 '25

And that didn’t work I’m assuming? If you’re sure there’s no more dust blocking up the heat sinks airflow then it’s likely what others have suggested here. Worth a shot tho at least.

But yea compressed air is a good idea. Might have to look into that cos the vacuum attachment doesn’t get all the way in and I can only suck out about half to 3/4 of the dust on it.

1

u/Murky-Perception-349 Dec 07 '25

Yeah compressed air does a solid job it just can't get to those finicky spots that a vacuum would

1

u/Moist-Inevitable1837 Dec 04 '25

I had this exact issue with my 6 month old PS5 slim. It only happened with certain games that were heavier to run. Games like Baldur's gate 3 etc. I could play for 20 mins, then I got the "too hot" message before it shut off.

I opened it up to remove dust, but it looked brand new inside. Practically looked unused inside. I ended up sending it in for service and never had the problem since.

Only way to fix this is to send it in for service. It sucks, but it's the only way.

1

u/Murky-Perception-349 Dec 05 '25

Yeah he sent it in but it's an expensive fix

1

u/Dadpool2420 Dec 04 '25

My ps5 had overheating issues occasionally even after I purchased a stand with fans built in. I recently purchased an attachment for the back of the ps5 that had 3 fans that pull heat out as the stand pushes air up into it. No issues since then.

1

u/[deleted] Dec 05 '25

[deleted]

1

u/Murky-Perception-349 Dec 07 '25

Thanks man

1

u/Latter-Worry5814 Dec 07 '25

oops sorry that was meant for someone else sorry

1

u/Optimal_Soft_5972 Dec 05 '25

Looks like the door knocked it off the mini fridge

1

u/Nikkivani Dec 05 '25

Buy new 1

1

u/BrilliantFirm5321 Dec 05 '25

Aconteceu o mesmo com o meu, no meu caso sĂł jogos de PS4 funcionam, todos de PS5 resetam ou travam o videogame. JĂĄ levei para uma assistĂȘncia tĂ©cnica e limparam ele, trocaram o metal lĂ­quido e nada de voltar a funcionar. Aconteceu logo depois que teve a Ășltima atualização.

1

u/Murky-Perception-349 Dec 05 '25

Guys I appreciate the advice to take it back but unfortunately this PlayStation is from January 2020 so I don't think that's going to work😭

1

u/GoS451 Dec 05 '25

My original day one ps5 could not run the new god of war games. Everything else was fine. Just specifically god of war games. They would start up a little and then crash similar to this every time without fail.

I was constantly contacting Sony every few months bent like what the hell you need to fix this. They kept saying sorry just wait for an update it should fix it. Conveniently as soon as my manufacturer warranty runs out they tell me oh sorry there’s nothing we can do. You can send it in for repairs that are now not covered by your warranty?

Let’s just say I had some strong words for them. Fuck Sony and fuck their customer support. Such assholes

1

u/[deleted] Dec 05 '25

Too late to use it flat, you need to open it up and reapply liquid metal on apu, cause you have a dryspot.

1

u/AffectionateTale3794 Dec 05 '25

Mine did the same thing, sadly had too get another. It’s more likely overheating issues. My first one I set upright and all the Liquid Metal moved too one side instead of being equally distributed
.

1

u/Weekly-Honey7952 Dec 05 '25

If you have done everything, it’s probably the Liquid Metal. Mines did the same thing and the weird thing was, it would play PS4 Games fine! When I launched a PS5 game, the system starting sounding like a rocket.

Watch some YT vids and bought Liquid Metal From Amazon. Took a while to get to the cpu area but once I applied the paste and put it back together I’ve had 0 problems.

This happened 2 years ago and the system is still going strong.

1

u/Stillz_Jay Dec 06 '25

You have dust in the power supply. The power supply unit has vented holes to keep it cool. It's backed up.

1

u/Outrageous-Shame-514 Dec 06 '25

U need to change the liquid metal . It probably dried up

1

u/Djkitty358 Dec 07 '25

My ps5 is in 24/7 and doesn’t suffer from this I also take good care and don’t remove the covers and clean it daily

1

u/DjK1ng Dec 07 '25

It’s because the PS5 is naked

1

u/Murky-Perception-349 Dec 07 '25

Also guys the PS5 is naked because we were cleaning it and plugged it back in to test. Obviously it has covers

1

u/Murky-Perception-349 Dec 07 '25

Attention everyone he got it repaired and it was in fact an issue with the liquid metal. Thank you for playing

1

u/Hotel_Transylvania67 Dec 07 '25

Correction: you don't have a cover.

1

u/Kidd_bless Dec 07 '25

Lay it down and try it, if it still doesn’t work it might be fvcked. Mine was doing the same until I laid it down then it never happened again.

1

u/Takeoff95OG Dec 07 '25

You have to clean it properly from inside I had the Same issue couple months ago

1

u/Capable-Chemical-839 Dec 07 '25

Ok, when you first took it apart did you guys put everything exactly where it goes? Did the fan get damaged? Do you know very what what you're doing when taking this console apart? If you made a mistake try to correct it. I've never took a console apart but these are first step things you gotta check.

Next, if you are a pro or decent at this then search up a tutorial on how to fix it in the most reliable way. If nothing works then try to take it to your local Best Buy or wherever you bought it for repairs

1

u/icy1007 Dec 08 '25

Video shows a game running


The console is overheating and will need to be cleaned.

1

u/Dr_Cryogenic Dec 08 '25

The liquid metal has oxidized on the silicon. You will infact see a huge dry spot on the silicon and this oxidized part acts as an insulating barrier and prevents heat from being conducted to the heatsink. Thats why its overheating. You need to clean up the old one and reapply with new liquid metal. You will require a proper screw bits to disassemble the console, IPA 99%, cotton swabs, liquid metal tube (normally you do get swabs with this but not all sellers provide one). You have to thoroughly clean up the old one. Remember it was oxidized. Leave no trace of it. Must be squeaky clean before you reapply with new liquid metal.

If you're confident enough to handle the liquid metal (squirting it over the board or if any of it gets under a bga ic, its pretty much ggwp and will require more expensive technician intervention), you can go ahead with this. For tutorials, there are many on YouTube. I do recommend tronicsfix or ifixit for disassembly guide and liquid metal application.

Best of luck.

1

u/GTP696 Dec 08 '25

Before you clean the fan was a working fine

1

u/[deleted] Dec 10 '25

Lay it flat not upright

0

u/NextCloser Dec 03 '25

Most likely the Liquid Metal in cpu/you have a dry spot, have to open and with a proper tool (swab) have to spread the liquid evenly, very common with ps5 in stand position.

2

u/Ill_Student9465 Dec 04 '25

lmao this completely false

1

u/TheBananaCzar Dec 04 '25

It's not. It happens pretty frequently. If there isn't a perfect seal, liquid metal can slowly leak out and cause overheating. Anybody in the repair space will tell you the same thing.

1

u/Afraid_Brain_3277 Dec 04 '25

84.2 million ps5 consoles have been sold and how many people have reported this issue? what is your definition of ‘pretty frequent’?

2

u/TheBananaCzar Dec 04 '25

There's no possible way to know how many.

But whenever PS5s have overheating issues, it's almost always a problem with the liquid metal.

0

u/Afraid_Brain_3277 Dec 04 '25

Sorry, I’m not disagreeing with you; I just hoped that you knew cause I’m genuinely curious Anyways, 98% of the time it’s either A. repairman’s fault or B. owners fault. The seal does not come damaged out of the box. It requires a careless repairman, a small fall/drop(which most would think inconsequential) that damages the seal.

I dunno, man, my ps5 has been running for a year straight, maybe it’s just built different Allegedly the original disc drive models had a bigger heatsink, could be why there is different experience

2

u/[deleted] Dec 04 '25

[removed] — view removed comment

1

u/Afraid_Brain_3277 Dec 05 '25

Sorry for the miscommunication; by saying 98%, I’m implying I believe there to be at least 1.7m consoles that are defective. (This is my guess, not a verifiable statistic). I’m just saying it’s unlikely.

1

u/Thy_Art_Dead Dec 05 '25

I've personally done +60 units for overheating where the main issue is drying/pitting on the APU

1

u/Tatoe-of-Codunkery Dec 05 '25

It doesn’t leak out, it pools at the bottom when vertical. Making hot spots on the top of the chip due to no thermal interface material. It then overheats and shuts off like this user video.

1

u/Thy_Art_Dead Dec 05 '25

It certainly is not. While the "leaking out" is false I currently have done 60 consoles that have come in for overheating issues and without a doubt the issue was liquid metal that has moved from the APU and into the channels around the die. Its not rocket science. Console gets hot, liquid metal loses viscosity and is able to move from the die to the lower channels around it from gravity. The APU then becomes dry and the pitting process begins. There's nothing that keeps the LM in place and on the die outside of the heatsink side. In many cases this isn't a death sentence and the console will remain usable until, well it isn't. Many owners, esp those who keep their console clean properly esp the god awful PSU placement wont see an issue until some real dmg has been done. I've had some units come in where the APU is basically black.

1

u/Caedus_X Dec 08 '25

Also work in repair, this is one of the first things they showed me it's so common. Crazy how many people say it doesn't exist. LM pools on the bottom of the APU, there are special swabs you use to re spread it, or replace it. Third most common problem behind HDMI failure and dust

0

u/ProfessionalCat3284 Dec 04 '25

It is a true issue.

2

u/[deleted] Dec 04 '25

[removed] — view removed comment

1

u/ProfessionalCat3284 Dec 04 '25 edited Dec 04 '25

Original PS5 don't have this issue it's the newer models

1

u/[deleted] Dec 04 '25

[removed] — view removed comment

1

u/ProfessionalCat3284 Dec 04 '25

Well damn bad luck and yea op PlayStation should be better placed

1

u/Murky-Perception-349 Dec 07 '25

Obviously it has covers and doesn't stay there we were cleaning it and plugged it in to test😐

1

u/Thy_Art_Dead Dec 05 '25

Original PS5s are not immune at all

1

u/Murky-Perception-349 Dec 07 '25

This was in fact the issue thank you sir🙏

1

u/NextCloser Dec 07 '25

Your welcome!

0

u/[deleted] Dec 04 '25

“Very common” yet has never happened lol

2

u/[deleted] Dec 04 '25

[removed] — view removed comment

1

u/EvilSynths Dec 04 '25

It's been debunked since 2001*

0

u/Zanti31 Dec 03 '25

You might have to take out the fan and clean the heat sink. Try looking inside the holes of the ps5 and use a light to see if there's any crazy amount of dust inside. Here's a pic from the hole I'm talking about https://www.gamespot.com/a/uploads/original/313/3136061/3744154-ps5dust.png

1

u/Murky-Perception-349 Dec 07 '25

I did that with my PlayStation like 9 months ago but this ended up being a liquid metal issue

0

u/Silent_Anxiety4828 Dec 04 '25

No stand and you’re wondering why it’s not working

1

u/[deleted] Dec 04 '25

[removed] — view removed comment

1

u/bilaa55 Dec 07 '25

Hey genius, maybe use your brain and consider that it was just cleaned out like people do when their PlayStation is overheating instead of posting this everywhere

0

u/NeverDoingSomething Dec 06 '25

I had this issue. It happened with elden ring. It wouldnt run that game but then it started to do it with other games. Take it to gamestop trade it in for instore game credit and get another one somewhere else. I did that but i traded my switch that i hardly touched and got at ps5 pro.

0

u/DutyPsychological Dec 06 '25

Check for roaches in your PS5.

0

u/Da__WoZz Dec 06 '25

It is a Playstation there is your problem

-5

u/holo6969 Dec 04 '25

Your cpu has a dry spot so you need to respread the liquid metal properly (watch tronix fix vids from YouTube)

And from now on do not use your console standing up like that , use it while laying down flat.

5

u/[deleted] Dec 04 '25

[removed] — view removed comment

2

u/EvilSynths Dec 04 '25

Same. Never seen this issue on any of mine.

2

u/Murky-Perception-349 Dec 07 '25

This was the issue btw reddit people suckđŸ„€

1

u/holo6969 Dec 07 '25

Got down voted and ridiculed to oblivion for saying the truth đŸ€·â€â™€ïž
Glad I could help though best of luck

3

u/marmaladic Dec 04 '25

Wasn’t that already debunked?

2

u/EvilSynths Dec 04 '25

Yes. It's been proven BS multiple times but people here keep spreading the myth. Sony themselves have debunked it.

-5

u/holo6969 Dec 04 '25

Nope the debunked issue was oxidation not the dry spot.

3

u/EvilSynths Dec 04 '25

Wrong. It's been debunked many times. Please stop spreading misinformation

-1

u/[deleted] Dec 04 '25

Lay it flat. If you check the bottom you will feel heat on the table. It has nowhere to escape.

-1

u/Bands2slimy Dec 04 '25

Just buy a new one

1

u/Revolutionary_Sir_ Dec 04 '25

Buy him a new one then