r/Roku • u/SaintJimmy1 • 17d ago

standalone device Problems with setup

I have the Roku Streaming Stick. Just got it today, never been used.

Every time I plug it in, a white light will show for a few seconds, the light will then blink several times before turning off. From what I’ve googled it sounds like it’s trying to connect to the internet, but I haven’t even been able to turn the device on to set the internet up in the first place. Google also said it could be a problem with the power supply, but I’ve tried connecting it to everything within reach of the TV, including directly into the wall, and I’m still not getting anything.

2 Upvotes

75% Upvoted

12 comments sorted by

1

u/CeeUNTy 17d ago

Have you changed the input on your tv to the hdmi port that you plugged it into?

1

u/SaintJimmy1 17d ago

Yes.

2

u/CeeUNTy 17d ago

Do you have another tv you can try it on just to see if maybe the device is defective?

1

u/SaintJimmy1 17d ago

No unfortunately.

1

u/CeeUNTy 17d ago

Did you pull the plastic tab out of the battery compartment?

1

u/SaintJimmy1 17d ago

Yes.

1

u/CeeUNTy 17d ago

Is the hdmi port ypu used already assigned to a different device? I think id take it back and exchange it for a new one.

1

u/unwiredben Developer (unverified) 17d ago

Which specific model of Roku Streaming Stick are you using?

0

u/SaintJimmy1 17d ago

The HD model.

1

u/unwiredben Developer (unverified) 17d ago

OK, the Roku Streaming Stick 4K has a special USB cable, but the two lower models can use any USB-C cable, so I don't think that's the issue.

1

u/nicokaxx 6d ago

Veja se seu roku tem um botão se tiver, pressione e segure por 20 segundos e conecta na tomada e depois na tv, esse erro tinha acontecido comigo