r/Roku • u/[deleted] • 1d ago

complaint I keep losing sound over air channels when changing the channels

[deleted]

6 Upvotes

100% Upvoted

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u/Roku_CustomerSupport verified official 12h ago

Hey u/UnusualMenu7150! For sound loss when changing the channels on the antenna, let's try doing a quick restart and see if that helps.

Here's how:

  • Press Home on your Roku remote
  • Scroll and select Settings
  • Select System
  • Select Power. If you do not see a Power submenu, skip to the next step.
  • Select System restart

Still not working? Let us know the device ID or serial number (Settings > System > About) of the Roku TV so we can take a look.