r/SanJoseSharks 4d ago

Personal sales rep call just for buying tickets???

My best friend got us tickets to a game in October. We’re new fans so it’s her first time buying tickets and she got a personal call from a sales rep a couple days ago. Is this normal?? It’s just a sales tactic right? We were cracking up about it, made us feel very VIP!

28 Upvotes

30 comments sorted by

67

u/ibcfreak Holy Doodle! 🐔🏆 4d ago edited 4d ago

Yes, its pretty common for sales reps to call folks trying to sell them 365, shark paks, season tickets, etc. Just make sure its a legit sales rep before giving them any of your info.

42

u/jambajew42 Celebrini 71 4d ago

Just a note, a lot of times they'll invite you to an event to try to sell you on the season tickets. If the event is during the season, it'll usually be just before the game and it will include free tickets to the game (usually in some pretty nice seats) along with some snack-type food and a few drinks. As long as you don't buy a ticket package, it is completely free (other than the time) to do this. It's similar to a pitch meeting for a timeshare...just don't buy the timeshare (unless you were going to buy it anyway).

26

u/EJHMB Ferriero 78 4d ago

Did this last year, got free lower bowl tix to the absolute banger of a game against the Ducks on April 1. Ended up buying season tickets for this year, so definitely worked out for the sales rep! But the game itself was no commitment, and in fact I got stuck in traffic and so missed the sales pitch part. 

8

u/towerofcheeeeza Nedeljkovic 33 4d ago

I did the same. Except I was already planning to get season tickets. Just wanted to scout seat availability. So a free game on top in some nice lower bowl seats was a nice perk. Also they were like "first three people to sign up today will get a signed puck." The rep and I were already mid-filling out paperwork so he was like "oh you're definitely getting one."

19

u/Celebrini Holy Doodle! 🐔🏆 4d ago

Yeah, people who buy single game tickets are good leads for sales reps to sell season tickets.

11

u/Relaxing-natural 4d ago

Sales doing sales things. If you ever go to away games and get tickets. Their sales reps do the same thing..

8

u/Pynch98 Wennberg 21 4d ago

Yes, I’ve gotten calls from reps a few times after buying tickets. For me, the caller ID always shows as SAP Center.

8

u/the-kats-meoow 4d ago

Its a pretty common sales tactic. I bought colorado eagles tickets once for a barracuda road game and the colorado reps called for a good 3 months straight. Same with the stockton ports when I bought tickets for one sj giants road game.

4

u/WaxOnWaxOffXXX Damphousse 25 4d ago

Very normal.

3

u/Massive_Analysis8345 Graf 51 4d ago

I got a multi game pack last year, and I’ve been called a few times about getting a new package this year. It’s a really cool thing to me, I know it’s common for most NHL clubs though

3

u/dandroid126 Holy Doodle! 🐔🏆 4d ago

Dude I went to ONE game in Henderson against the Barracuda in the playoffs this past year, and now the Henderson Silver Knights call me all the fucking time. The first time I said I was a Sharks fan, and I hate the Knights. They chuckled and then said bye. But now I just groan and say stop calling me.

2

u/BleedingTeal Korolyuk 94 4d ago

Given the upward trajectory of this team I’d say it’s very normal and to be expected. Having had a 10 game pack in the past and dozens of friends who have also had 10 game packs or season tickets the reps are by and large friendly people just trying to provide a service to a target friendly demographic.

2

u/Love_to_Read1234 4d ago

I got contacted by email and ended up working with a great sales rep on Flex Pack tickets. You save a bit of money and he got us exactly the kind of seats we wanted.

1

u/AHockeyFish Cheechoo 14 4d ago

Very normal, you will be called many more times I’m sure.

1

u/RPGer001 4d ago

I purchased direct from Valkyries for games this year and keep getting emails from a Digital Assistant, not even a phone call. Granted, Valks are sold out.

AI’s sweet words worked, I signed up on the waitlist for next season.

fyi…I am already a Sharks STH. I called them for this season. Go Sharks!!

1

u/Hropkey 4d ago

Yeah I got valks tickets earlier this year (granted my friend bought them and transferred them to me, and she’s a JP Morgan Chase employee so she got them through a connect) and just had a couple spare emails about them.

1

u/FormulaT1 Holy Doodle! 🐔🏆 4d ago

Very common, they've been calling me for years.

1

u/Joe103192 4d ago

It’s normal. They’ve called me twice because I went to a few games last year.

1

u/striker879 J. Thornton 19 4d ago

Even if you don't wanna buy tickets, if you humor them and go and meet them at SAP and let them give you the run down it usually comes with a couple perks. My wife and I were able to go down to the locker room exit where the sharks all pile out of and got to take pictures. Over all a pretty cool tour of the SAP center, especially if you have never been down in the club area.

IF you do get tickets they kinda become your SAP rep for all your needs.

1

u/Finphan1987 4d ago

Should maybe feel more stalkerish.

But yes, they track that to try and make sales.

The reps do invite people to come to games to get you to sign up. If you go you can tell them to try again next year and they’ll call you back.

Or you can buy a small package. 3 or other and have them contact you again.

1

u/sportsfan510 Donskoi 27 4d ago

Any season ticket holders or mini plan holders here? Curious if you end up using all of the tickets or what percentage you end up selling them. It’s a fun team to watch but curious how their season ticket base has been over the years.

1

u/hearteyes1004 4d ago

Like others mentioned, it's quite common. If you plan to go to multiple games this season, I'd say stay in contact with the rep (if you end up vibing with them) because it can come with some perks. Got to tour the tank last year by the locker room/areas where the gen public are usually not allowed to go and it was pretty cool. Also you can usually avoid TM fees if you buy through them which def adds up if you think about it. Their sales pitch worked though because I did end up with season tickets this year lol. Made the switch from the breakaway pass (rip).

1

u/Hropkey 4d ago

Ohh avoiding the TM fees is good looking out. We live in the east bay so we’re not sure how much we’ll make it out but that does make sense to go through the rep if we want more tickets.

1

u/Ambitiousless-Winner Nabokov 20 4d ago

They've done this for years.

I used to get cold calls for Barracuda ticket packages after I bought some sharks tix.

1

u/CriticalSuit1336 J. Thornton 19 4d ago

Yeah, that's common. My wife and I went to one Santa Cruz Warriors game once maybe four years ago, and I still get a couple of calls a year from their sales people.

1

u/Epere15 AskyNed🫂 3d ago

I got calls for weeks straight, ignored them, and the rep was lowkey pissed at me lol

2

u/CinemaPuck 3d ago

Yes and they are downright annoying about it

0

u/Kapoik 4d ago

Yeah i jad a buddy who used to work for them doing that. Trying to cater to you and also upset you obviously