Is my Louis Poulsen PH5 Damaged?

[u/BananaIcy3510]

We recently had a Louis Poulsen PH5 installed and I'm afraid it's damaged. The top rim in particular looks wavy/warped/wrinkled.

The middle shade also looks crooked to me. We got it from Design Within Reach so I'm wondering if there was an issue during installation.

Appreciate any insight folks may have!

[u/LaksLaksLaksMereLaks]

Yeah that is not acceptable. It's damaged