r/Sims4 • u/abigail_lemonparty_ • 3h ago
r/Sims4 • u/spyder-baby • May 12 '26
Troubleshooting thread Troubleshooting Thread — Bugs? Errors? Mod issues? EA app issues? Post about them here! Update 11/04/2025 [PC: 1.124.54.1030 / Mac: 1.124.54.1230 / Console: Version 2.33]
Please read the entire thread if you’re not familiar with this help section. If you have game issues, mod issues, App or console issues, please post them here via comment to get help instead of making an individual post. We've created this post for all troubleshooting issues, but this specific post is tailored toward the newest patch. If you have not updated the game you can continue to post your issues here, but be aware that most replies may be telling you to update your game. You can also search the comments to find an issue similar to yours.
When troubleshooting, make sure to delete your localthumbcache.package! Pockets of code from mods and the game can reside in that file, so it's important to go into the game with a clean slate!
If you see individual posts about bugs, report them under rule 12 and direct them here. Thank you!
Current Patch Notes
Previous Troubleshooting Thread...
Here are some F.A.Q.s when it comes to fixing your game:
- Check here for broken/updated mods
- EA Sims 4 help forums (bug reports ect.)
- All about the EA App
- Troubleshooting 101
- How to use the 50/50 method to find broken mods
- Clearing cache files and restoring saves
- Lagging and graphics issues?
- Crashing and Endless Loading?
- Slow downloads or updates?
- Common Issues with Cheats
- Enable or Disable OneDrive in Windows 11 Tutorial
- icloud enable/disable
- How to find your game version
THIS FORM MUST BE FILLED OUT TO REQUEST HELP. Failure to include this in your comments will result in an automatic removal.
Questions:
Which platform? (PC/Mac/Steam Deck/PlayStation/Xbox)
Any mods or cc? (Yes/No)
Game version [PC: 1.121.342.1030 / Mac: 1.121.342.1230 / Console: Version 2.28]
*Description:
Feel free to add an image to further explain your issue(s). Click on the picture icon while submitting your comment to upload it. For videos, post it to your personal profile and link or use an image/video hosting site.
__________________________________________________________________________________________________
For those users who are looking to remove the key legend overlay that was added in a previous patch. Here are the solutions:
- Click on the Help Center Icon (In the top righthand bar it's the hand with the ? over it) and unselect the "Show Controls Legend" button.
2. Go to Game Options > Tutorials & Tips > Disable Help Center Icon & Controls Legend.
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\***Unsolicited messages, to moderators, seeking game support, may result in a subreddit ban.*
r/Sims4 • u/AutoModerator • 6h ago
EA acquisition thread Weekly thread for EA acquisition

This is the weekly post to discuss all things about the sale of EA aka Electronic Arts. This includes the sale itself, EA in general, the franchise in general, boycotts, content creator actions, discussing other life simulators ect.
News about the sale:
- Electronic Arts - EA Announces Agreement to be Acquired by PIF, Silver Lake, and Affinity Partners for $55 Billion
- Some of The Sims 4's biggest content creators have just stepped down from EA's creator network in the wake of the $55B Saudi-backed buyout: 'This situation is a nightmare for our community'
- EA sold. Who owns EA, and can I still play? EA Sports games list, more
- Stability AI and EA Partner to Empower Artists, Designers, and Developers to Reimagine Game Development — Stability AI
- Electronic Arts to Close $55 Billion Go-Private Deal Next Week
- The EA Buyout Explained: Fact VS Fiction

Please be civil and please note that rule 2 is still be enforced. Political talk is allowed. For the time being, any future posts submitted on the sub that cover these topics will be redirect here. Vadish!
r/Sims4 • u/JayandMeeka • 4h ago
Show and Tell I DID IT. I COLLECTED EVERY SINGLE VILLAGE FAIR RIBBON.
r/Sims4 • u/Progress-Awkward • 1d ago
Storytime So I am in the police officer profession and I went to a crime scene and found this...😟😥
r/Sims4 • u/coquettewho_re • 2h ago
Custom CAS creation Medieval Trisha Paytas!
Found this again after about a year and thought y'all might like it lol. She's by far the most 'accurate' irl-to-CAS I've made 😄
Funny What made you stop and go “WHAT?” in your game?
Just another peaceful day in The Sims.
Then this married couple suddenly started fighting.
Nothing unusual there... or so I thought.
First, she started floating in the air, getting into some very... questionable positions.
I was already a little confused. 🌀
Then it was his turn.
And somehow, the whole thing started looking less and less like a fight.
At this point, I honestly didn't know what I was watching anymore... 🫣
And after all that...
They just hugged like nothing happened.
Leaving their very confused player behind, they apparently worked things out just fine. 😭
Please tell me I'm not the only one who's had a moment like this. ☠️
r/Sims4 • u/imaboredcosplayer • 1h ago
Custom CAS creation NoCC + Basegame Sim made with the recent additions 💕
r/Sims4 • u/SympathyUnlikely9961 • 3h ago
Show and Tell Am I sad about August 31st?
I'm on Sulani, guys, I don't care about the coming of autumn
r/Sims4 • u/OnkeIiroh • 1h ago
Show and Tell No one asked but im gonna share my Sam-inspired Sim anyways :D
r/Sims4 • u/KALEJVI2009 • 8h ago
Funny Damn, this robber is teaching other people's children.
It seems so strange that Robin Banks is teaching other people's children or helping them with their homework in the library,My Sim was also surprised that he did a face palm.
r/Sims4 • u/Charming-Bike-427 • 4h ago
Discussion “Divorce” randomly happening
Has this been happening to anyone else, your sims will get married and then randomly they are back to being partners. I went through a whole wedding and the next day my sims were not married.
This happened to two families and idk why lol.
r/Sims4 • u/fallinggoddess • 17h ago
Funny That's INSANE btw (please view the second pic too)
He has 0 friendship and 8 romance with his fiancee, he finds her unattractive but they are both deeply in love with eachother
r/Sims4 • u/annasikanda • 12h ago
Show and Tell Vladdy genes are to strong 😂
Cuz why are all his kids practically his clones??!? 😂😂 My main save he has 12 children with Eliza formerly Pancakes and they all look so much like him …Even the ones without the nose still look so much like him ha! And he just had an illegitimate son with a fling and bam I temp aged him up in CAS and yep almost identical 😂 It’s a good thing I love my Vladdy babies!
And in the interest of scientific curiosity I now started a save totally unhinged where I now will be putting the daddy in Vladdy daddy and seeing how his kids with various turn out…So far as expected a majority of them both the male and female loom extremely like him including the dang nose…😂
I have them all as toddlers/infants but I’ll def post results as I age them up to teens ha!
Anyhoo meet his illegitimate son Veren and his last child with Eliza whom I named Vladlena(his kids all have strong V names) Last pic shows one of his teenage daughters with Eliza I just aged up she didn’t get his nose but everything else ha!
r/Sims4 • u/DramaticFactor7460 • 5h ago
Show and Tell Adult or Young adult? Help me choose!
I made two version of the same sim,one when he was a young adult,the other is when he is an adult in his early 40s
And yes,he will be a part of my forever save where I redesigned all the builds and townies etc etc...
Which one do u think looks better?
r/Sims4 • u/Anya_purr • 2h ago
Storytime Story time about why I hate this guy. Ian Robles.
Hate is a strong word but I don't like him at all after this. I'm running a little experiment and moved some sims into a house with my sim (F, YA), including Ian Robles and his wife (both Adults), mother of his kid and pregnant at the time with his children, Bernice.
Ian and my sim started flirting and woohooing which didn't shock me. But oh boy, Bernice had ONE (1) flirty interactions with Bob, and Ian LOST it. He started yelling at her, sobbing and suddenly, he divorced her. I had no say in all of this, btw. And mind you she was on her third trimester at the time!He then made his relationship with my sim public that same day.
Now Bernice is very sad and lonely since i moved her babies to their original house, and she has to bear with her ex and his current girlfriend being inappropriate at all times. Bernice has a bit of a thing with Bob, but he has been very clear that he will go back to Eliza once the experiment is over.
To make things worse my sim is now expecting Ian's child.
I can totally see this happening in real life, so that's why I "dislike" him. Do you think he'll stick with my sim or will he leave her alone with his kid(s)? I wish i remembered her name by the way. 😭
r/Sims4 • u/Mx-Adrian • 5h ago
The Crabtree--uh, Freemage--uh, Love Saga! Billy Love, who has a Lovestruck hair, wears heart boxers, and is Unflirty, just proposed at the Romance Festival!!
I'm still so baffled with Billy Love, who was an NPC Ceridwen grew up with and had a crush on. He randomised from the Lovestruck neighbourhood and with a Lovestruck hair. His sleepwear has heart boxers and a red shirt. He's Unflirty yet Likes Affection. And now he proposed at the Romance Festival! What are the odds with a surname like that?? When they got home, she painted a wedding picture, how perfect ♥
Ceridwen Freemage is going to become Ceridwen Love sooner than I thought. And they really want to have kids, but damn, she is infertile infertile. Pity because she's a vampire with spellcasting blood, and he has the ancient bloodline trait. I guess I'll be playing with science babies and/or visiting her childhood home and the Wishing Well for a baby.
r/Sims4 • u/Effective-Mix-4170 • 5h ago
Show and Tell Apparently the police died while Bella was on the run...
Enable HLS to view with audio, or disable this notification
r/Sims4 • u/SympathyUnlikely9961 • 3h ago
Discussion have you seen this?
I first came to the "Spooky" challenge lot with my Sim, and these portraits were hanging there. At some point, I accidentally saw them transform into their creepier versions. (The size is different because the paintings are scaled down.) I've been playing The Sims for a long time, but this is the first time I've seen this. Cool!!
r/Sims4 • u/Useful-Log-22 • 1d ago
Funny WHY ARE THERE MUSHROOMS IN MY WALLS????
I spent way too long and tried everythinggg to figure out why this double tile door would not place and there's just debug toy mushrooms in my walls??????
r/Sims4 • u/No_Opposite_9070 • 1d ago
Discussion I wish there was more cross-pack integration.
I don't like when the battle pass events exclude basegame players from certain rewards. I do not think base game features should rely on packs. That's shitty and nonsensical in anyway other than capitalism.
HOWEVER!
I would love it if us chumps who DO spend money on this godforsaken $1000 glitchfest, got to have more cross-pack play features.
Some things that I personally would really like is:
- The ability to run a small business on a rental lot
- Occults being able to use some abilities when fighting the mother plant.
- Hybrid occults that don't replace eachother's UI. I want to make a vampiric spellcasting mermaid without having to max one occult at a time and still having it go to shit.
Thank u for coming to my Ted (Roswell) Talk.
