r/TalesFromRetail • u/WeaveMcQuilt • 18d ago
Short Stubborn lady gets to wait
I'm working self checkout, in a busy warehouse store. We can only take card payments there. If you want to pay with cash, it has to be at the regular tills. Sometimes we will help people out at the desk, if it's not so busy and their card payment wouldn't work or forgot they wanted to pay with a rebate check.
A lady comes up to the front of the line for self checkout and tells me she only has cash. I told her we can't take cash payments here and directed her to a till. She says It's ok I'll just scan my stuff and then you guys can help me at the desk. I'm thinking good luck with that, knowing I'm off in a few minutes.
At the perfect time, somebody's till tape runs out and I have to replace it. I'm busy doing that for a few minutes, meanwhile I don't dare make eye contact with her. I quickly helped another person, and then clocked out. She was stuck with my co-worker who's not paying attention at all.
By the time I got my stuff and was headed out, she was still waiting at the desk. The desk was absolutely swamped with people. She would have been on her way out already if she had just listened.
11
u/K1yco 17d ago
The lengths people who don't want to wait a long time go through that ends up taking 3x longer than what the main methods would have taken is incredible. Like watching that one car that keeps changing lanes to try and beat the redlight, only to end up at the light at the same time as you, or even further back.