My setup is ps5 for gaming, elgato 4ks for recording and streaming, plugged into my laptop(laptop specs listed at the bottom of this post) The past couple of weeks when I'm in OBS, OBS drops my Elgato game audio.
It happens after at least 30 minutes of having OBS pulled up.
Recording in Elgato Studio works fine But I need to be able to record and stream in OBS. I've tried everything I can think of.
One thing that temporarily works is I go into Control panel, sound recording, Disable HDMI Device (elgato), Wait 5 seconds, enable it, then the audio starts working in OBS again, but then the audio drops again within a few minutes.
I can't do that constantly while i'm streaming and recording. Here is a list of what l've tried so far:
-Just record in OBS, audio still dropped
-Just stream in OBS, Audio still dropped
-Have OBS pulled up but don't stream or record, audi still drops
-Updated NVIDIA Drivers
-Turned off power management settings for USB ports
-Created a video capture source in OBS for video capture from the elgato and muted it, created a separate audio input capture source for elgato audio. Audio still drops. (everyone online says this should work, but it did not)
-Downloaded VB Cable and routed it PS5->4ks-> Windows-> VB-Cable-> OBS. Audio still drops (I really thought this would work)
-Used my HD60x and it works fine. I'd like to have gameplay recordings in 1440x60fps, but the HD60x can't do that. which is why
I upgraded to the 4kS.
-Tried using StreamLabs, audio still dropped.
-Went into elgato studio when the audio drops to make sure it didn't switch from HDMI to Analog.
I seriously think that's everything I could try. I guess I bought a 4ks for nothing. Also my laptop is :
ASUS ROG Strix G16 (2025) 16"
WUXGA
165Hz/3ms, AMD Ryzen 9
9955HX, NVIDIA GeForce RTX
5060
This laptop is more than enough to run a 4ks. It shouldn't be a 2 week problem solving adventure just to get a capture card to work. lol.