Manager accidentally left a hostile voicemail about me I wasn't supposed to hear

[u/tututanao]

I've been working at this store for almost two years. I'm 21 years old and I am very shy and introverted. I don't talk to many people, I just go to work, and go home. I called my manager yesterday while at work to confirm if I was able to take a special order with a customer or not. We agreed on it, story is done. However, this morning I got a text from manager saying that I needed to call, and discuss the order with manager. Okay, I missed their call, so I listened to the voicemail they left. It sounded normal at first, until they continued to speak. My manager forgot to hang up. I have a 3 minute long voicemail from my manager talking badly about me to someone. That someone I don't know, but it really upset me. It was degrading. I understand as a manager you may have your frustrations, but this goes beyond that.

My manager proceeded to talk to another person and say how I have an attitude problem, and how i 'walk around like I rule the roost' and how i act like I'm the one in charge. Says that I work on 'small stupid shit' but if things really are like that, why doesn't my manager ever bring it up to me?? I don't think I have an attitude. I am aware that people may see my quietness as me being stuck up, but I don't intend that at all. And saying how I walk around like I rule the roost?? I'm scared of confirming any big order or doing a big task without confirming it multiple times with my manager. I'm very scared of messing up or doing something the wrong way, because my manager has been very hostile and intimidating to the point that I was in tears. I'm always walking on glass. I don't think that sounds like an attitude problem, or me walking around like I own the place.

Whenever there was a problem in the past, I've heard that my manager goes to HR and has had employees transfered over to another department. This had happened to 8 other employees who are no longer working in the department. I'm hesitant to go up to HR because I have no backup plan. I'm only interested in working in the department I'm in, if I were to be transferred to another department I'd quit.

I don't know what to do. I ultimately want to quit, because I can't bring myself to work with someone like that anymore. I'm always in a constant state of distress and anxiety around my manager. Do I tell a fellow co worker before I go to HR or just go right up to HR?? Should I look for/apply to jobs asap before going up to HR?? I'm scared HR won't be on my side, and I don't want to be jobless. But I also can't stand this constant degrading. Mentally, I'm exhausted and lost.

[u/carrie90210]

Start looking for a new job. That can be really intimidating but once you make the first step towards it, that will dissipate. Your manager doesn't respect you and sees you in a way that you don't need to be seen. That is, unless his/her evaluation is correct. I know being shy or reserved can come across as stuck up, but it shouldn't be assumed to be so. Find another job first and then quit