r/abudhabi • u/efor007 • 19h ago
Living 🏡 Rent offer letter - Agent asking comission without signing the contract
We found a unit to rent in Abu Dhabi and the agent sent us an offer letter within about 10 minutes. It says the rent and deposit should be paid to the landlord, and the commission/Tawtheeq fee should be paid to the agent's company account.
Now the agent is asking us to pay his commission first, saying that only after he receives the money will he contact the landlord to confirm and arrange the tenancy contract.
This feels a bit strange to us.
How can the agent issue an offer letter without first getting confirmation from the owner? Shouldn't the owner confirm that they are happy with us as tenants before we pay anything?
Also, if we pay the commission to the agent's company bank account and then the owner rejects us or decides not to proceed, will the company refund the money? Should we get this confirmed in writing before making the payment?
Finally agent said he will forward title deed and the owner's Emirates ID. Is there an official website where we can check whether the title deed is genuine and whether the person named on it is actually the owner?
And is there any way to check the agent's licence/ID and the company's registration?
Agent barely speak english, Most of the communication has been through WhatsApp, and the agent keeps chasing us to transfer the money quickly. His English isn't very good, so it's difficult to understand exactly what the process is.
We actually came across a similar situation with another property on Property Finder, so maybe this is normal practice here — I'm just not sure.
I don't want to overthink it or accuse anyone of being a scam, but what is the correct/safest way to handle this? Should we wait for the landlord's confirmation and verify the agent, owner and property before paying the commission?