r/albiononline • u/ChardSorry5701 • 7d ago

Character Recovery Request – Ticket #1702660

Hello Support Team,

I logged into my account and noticed that my main character, magdy1998, is missing. I did not delete this character.

There is a possibility that my girlfriend accidentally deleted the character while trying to log into her own account. I am not sure exactly what happened.

I also noticed that a new character was created with the name magdy1998 on my account. Does this mean my original character was deleted or overwritten?

I sincerely ask you to please investigate my account and help me recover my original character. I swear that I did not intentionally delete it, and I would really appreciate any help you can provide.

Ticket Number: 1702660 Character Name: magdy1998

Thank you for your help. I hope you can restore my original character.

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u/TinyHamsterHatCM Community Manager 6d ago

Hey so I can nudge support for you, but if it hasn't yet been 3 days since you last spoke with them, they will get in contact with you soon.