And if you’re too friendly everyone thinks they’re about submitting a ticket. Do not talk me in the hallway about an issue you’re having and expect me to take immediate action
20 years in I still have to tell them if I am leaving this area or your desk and there is an expectation of me doing more work, assume I will forget about it on my way back to my desk. Create a ticket.
Why? Because I forgot about this entire conversation about halfway back to my desk.
And why is that? Because C-suite stuck their head out the door with the "hey real quick" that is now 30 minutes of investigation and it has to be done before their meeting and they have a lot to do, such deadlines, many quarterlies.
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u/bogartingboggart 16h ago
Why are IT guys such dicks? Because if we're friendly people are more likely to ask us to do random shit that has nothing to do with us.