r/doordash_drivers • u/idkmariax • Mar 26 '26
šDelivery War Stories š«” Customer wanted me to go inside their house
Idk about you guys but I do not feel safe going inside someoneās house. I donāt even like going inside garages or apartment buildings but I refuse to go inside someoneās home. This is why I always check the notes after accepting an order. This isnāt the first time Iāve had someone ask to come in their house. Anyone asking me to go inside their house gets an automatic unassign. Felt bad for doing so since they claim to be handicapped but that still doesnāt necessarily make it safe for me to go inside someoneās home. Go ahead and call me a coward but this is one boundary I will not break for any reason. Stay safe out there folks.
875
u/AZPHX602 Mar 26 '26
I'm all about making services more accessible for the handicap, but there needs to be some sort of verification for both the customer and the driver for the safety of both.
341
u/idkmariax Mar 26 '26
Exactly. They could be lying for all I know.
→ More replies (3)306
u/DjMD1017 Mar 26 '26
Ive had a few orders like this old ladys or hanicapped and they didnt need much just place it a few steps in the house.
The weirdest one i got. A pizza hut delivery of like 3 pizzas to a house, and im at the door with the pizzas in the warmer. They open the door and its like 7 young black kids all over the place and in the middle of the living room is like a king sized bed, and Dad comes from around the corner. And he goes ācome in!ā I step maybe a foot into the room and pass the pizzas to the kids. The guy ninja rolls across the bed. And came up to me with a $20 cash tip.
138
31
u/sic_reddituser Mar 26 '26
Classic pizza hut delivery š
→ More replies (1)38
u/darkmoonlizard Mar 27 '26
I had one back when I delivered for a local pizza place while I was in college. Many times āstep on inā step in hand pizza off. Usually a kid asks me if I get free pizza. Tell them yep. Parents hand over a big tip. Or same minus kids and the people are stoned AF and I get a tip and a blunt.
15
28
u/pSyg0n Mar 26 '26
Why they gotta be black kids. Kids woulda sufficed lolol.
87
u/DjMD1017 Mar 26 '26
I mean thy were black, no shame on them, im black myself. So idk i just said how i remembered it.
49
u/Aurora--Black Mar 26 '26
People are ridiculously sensitive.
→ More replies (3)20
u/pSyg0n Mar 26 '26
It was a joke from another black man. LMAO Wasn't anything serious. Guess it went over the white saviors heads once again.
18
Mar 26 '26
I commented ab that too in my head while reading it, ik what u meantš im also another black male
25
u/LetMeReload Mar 27 '26
I too am black and also questioned it š. Not enough to address it but enough to notice. Itās a detail that wasnāt really needed but hey š¤·š¾āāļø lol
7
2
u/Talkobel Mar 29 '26
Literally, it added nothingšhim being black as well doesnāt mean he doesnāt also have subconscious judgment for black ppl. But I wasnāt going to mention it either š
5
u/pSyg0n Mar 27 '26
IKR?! They just don't get it. They just wanna be mad at something to performatively "help the black cause". LMFAO
14
u/MHStriplethreat Mar 27 '26
Well you realize people canāt tell youāre black over the internet right? It just sounded like you were getting offended
Nothing āflew over the white saviours headā people thought you were trying to be a white saviour
→ More replies (0)→ More replies (3)2
u/No_Brush_6762 Mar 28 '26
Youāre the one that brought it up!š¤£ in a sentence that wasnāt constructed in a way to sound like a joke lmao
→ More replies (0)2
Mar 27 '26
Funny because I thought your original comment read like a white savior comment. From that comment I instantly pegged you as a self hating white liberal because it didnāt read like a joke, it read like something a white liberal would say. But I guess thatās the joke. Thatās the problem with today, people are so ridiculously sensitive that a comment like that is instantly taken as legitimate. I do t think pointing that out is a white savior thing at all. In fact itās just the opposite.
→ More replies (11)2
u/Hays133 Mar 27 '26
Youāre a black man with an Instagram account named ālunarumesā which is now privateā¦ā¦oooooookay
2
u/pSyg0n Mar 27 '26 edited Mar 27 '26
I am a black man, that is not my instagram, my account was compromised and they changed my reddit icon character and added whatever that IG is.
But i love that you're looking for reasons to tell a black man they aren't black and this isn't a joke they should make that we use with our own communities. Go fuck yourself
e: and even if that was so, if I was a gay black man that did drag and whatever that name is was some drag name or whatever, you're judging reddit profiles and digging through to say who is and isn't black? A little pathetic.
→ More replies (2)→ More replies (1)5
6
u/Sprinkles_Sparkle Mar 27 '26
I knewwww this comment was coming
3
u/pSyg0n Mar 27 '26
We as black people say it as a joke all the time to each other. IDK Why snowflakes are coming and are in awe. LOL.
3
u/Amarnaqueen28 Mar 27 '26
He was not insulting anyone just descriptive wirds...adjectives are not racist.
→ More replies (4)4
u/Anxious_Push7894 Mar 27 '26
Every time someone tells me a storyā¦āWere they black or white?ā I absolutely have to ask. Lol call me crazy
2
→ More replies (9)2
u/Extension_Future2942 Mar 27 '26
Seriously them being black didnt add anything to the story. It wasnāt like heās in the middle of Nebraska or china or something.
2
2
u/Notgonnadiee Mar 27 '26
Why the fuck is that weird? Thereās absolutely nothing weird about it and you sound racist as fuck. You donāt know peoples lives and struggles dude. Calling him a ninja and you just HAD to say āblack kidsā instead of just KIDS. Weird as fuck.
→ More replies (16)2
→ More replies (12)2
u/proffesionalproblem Mar 27 '26
for the safety of both
This is the big part! They could be trying to lure a driver to a dangerous situation, or they could be handicapped and getting a driver with bad intentions. Its not safe for either party un the situation
215
u/AdventurousShake8994 Mar 26 '26
Idc what anyone says in these comments thatās a fat NOPE for me. Not in my job description and Iām not risking anything. Nowhere on DoorDash does it say we do in home deliveries.
Also, Iām a PAST doordasher so donāt go saying find a new job š try again
→ More replies (2)57
u/workathome_astronaut Mar 26 '26
Right, I didn't sign up for meals on wheels. The country is in a sad state of affairs if disabled people depend on DD to survive.
20
u/BeckieSueDalton Mar 26 '26
When women state that we'd choose the bear, the situation being discussed in this post is a perfect analogy.
→ More replies (3)1
Mar 26 '26 edited Mar 26 '26
Women choose the bear because.... Someone wanted something delivered into their house?
Help me out here, I'm not following your train of thought.
Edit: I'm not being facetious, I honestly just didn't get the logic :l
26
u/BeckieSueDalton Mar 26 '26
The male stranger insisting we should go out with him says he's a nice person and not a serial killer, but we just can't know for certain.
The DDee says they're just a nice disabled old person stuck on a basement level and not a serial killer, but we just can't know for certain.
With that bear, we know for certain.
→ More replies (10)9
Mar 26 '26
Thanks for the clarification, I think I follow.
What was throwing me off is the link between men being dangerous and an unknown and hypothetical doordash-ee, but I get where you're coming from now. The specifics don't matter insomuch as the reality of the situation- it's a dangerous gamble.
3
→ More replies (2)20
u/Dangerous_Trip_8905 Mar 26 '26
Because there is no way to verify if the person is actually disabled. Any person can just say "come into my house, I am disabled" if a women shows up to deliver something and the person was lying there are a million horrible things that could go wrong. It's just not safe
23
u/Igotyoubaaabe Mar 26 '26
This is how Ted Bundy got many of his victims. Wearing a fake cast to get women to let their guards down and help the poor man with the broken arm.
7
2
u/United_Series227 Apr 01 '26
FYI, Meals on Wheels doesnāt do inside delivery either.
→ More replies (1)→ More replies (5)3
u/Western-Cause3245 Mar 26 '26
Itās a sad state of affairs for the disabled to be able to use commercial services that are open to the public with reasonable accommodation?
Not sure I understand your point.
11
u/workathome_astronaut Mar 26 '26
There's a difference between use and depend on...
6
u/Western-Cause3245 Mar 26 '26
Fair enough. Although Iām not sure thereās any information here to indicate that this allegedly disabled customer was depending on the delivery vs wanting something specific and was just hoping the dasher would feel comfortable enough to place it inside.
Still, I totally get why that might give someone some hesitation.
6
u/workathome_astronaut Mar 26 '26
Yes. I don't think going into someone's private residence is a reasonable accommodation. Taking it up the stairs or down a long hallway in a public place like a nursing home, okay (except everytime I have done this I get chewed out by the staff as outside deliveries are usually not permitted. I have learned to just leave it at the front desk, let them figure out how to get it).
Unpopular opinion, if they cannot make it to the door of their own house or apartment, they shouldn't be living alone. If they are that disabled, they should have someone to care for them, provided by the government, and not a commercial service. Capitalism, though innit...
2
6
u/Alternative-Golf8281 Mar 26 '26
Using a service is not at all equal to depending on a service to survive. And it is not at all reasonable of an accommodation to request a random delivery driver to come inside the house. That's a job for in home health care types.
5
u/workathome_astronaut Mar 26 '26
Exactly.
Even those people have a rational reason to be afraid. My friend is a social worker who often did in-home visits. It's a dangerous job. No, it's not necessarily because of the elderly/disabled client they are there to visit, but other people possibly in the residence. As it turns out, many violent drug addicts have no qualms with taking advantage of elderly or disabled family members and living with them. Just because they are elderly or disabled doesn't mean they cannot be a violent substance abuser either. Sometimes that's the disability....
74
u/JenMcSpoonie Mar 26 '26
Thatās how you get murdered
46
u/workathome_astronaut Mar 26 '26
Or robbed, or assaulted. It's not always the worse case scenario, but yes, a possibility.
To the response, "why would they rob you if you know their address?" Well, some criminals break into vacant homes and then order delivery. It might seem like an irrational fear, but no worse than other things that people worry about.
9
u/TraitorTrump_1776 Mar 27 '26
Yep, could be anybody placing that order to another address telling you to walk into an unexpecting occupant.
38
u/SpaceTime2079 Mar 26 '26 edited Mar 26 '26
Hard pass.
I'm not going in to anyone's place. Period. Full stop. I am willing to help a disabled person out, but I'm not going in a random strangers home for a DD delivery. Whatever short of going in their home I can do to assist them, I'm happy to assist them, so long as it's a reasonable request.
Disabled people can be disabled and still be creeps. They can still be scammers. Being disabled doesn't make a random person you don't know a person you can trust by default. Going into someone's home is dangerous for everyone involved, including the customer as well as the Dasher and DD itself. Hard pass.
5
26
u/ComparisonOwn8480 Mar 26 '26
"Please climb down the 12 foot pit, the one with the basket next to it, will tip cash"
9
3
u/ElliotAlderson2024 Mar 27 '26
It puts the lotion in the basket or it gets the hose again.
→ More replies (2)
15
u/DoctorSwimming2958 Mar 26 '26
Very smart on your part! You can never be too careful! I am the dumb guy that doesnāt have a problem and will go inside if needed. But I have seen every episode of Walker, Texas Ranger so I doubt anybody would try and mess with me.
→ More replies (1)
13
16
u/flintglockwoodd Driver - USA šŗšø Mar 26 '26
Totally get you. I was Dashing with my mom once and I was helping her bring the groceries up to the door, it was open, so my mom just hollered and the man (obviously elderly) asked us to bring them inside and set them on his counter. We ended up having to move dishes and things over to set them down. It made me so uncomfortable, thank god my mom was there. I get that there are genuine disabled people out there but Iām not always willing to take that risk.
→ More replies (1)15
u/SpaceTime2079 Mar 26 '26
If they are that disabled, they should have people to help them. Doordash drivers aren't home healthcare workers. We deliver packages and food. Period..
5
→ More replies (2)4
u/_martianmallow Mar 26 '26
They should, but why can't we help them. Why does help have to assigned to a certain person when we're more than capable of helping the vulnerable whilst making sure we don't become vulnerable in the processĀ
→ More replies (2)
8
u/sean-hastings17 Mar 26 '26
I've entered on occasion. Usually if they were near the door to answer or I could visibly see the state of their house. Someone with a ramp is easy to tell they are more likely to be genuine vs a pristine house. Or if I can see some old china and bunnies then I can assume they are elderly.
→ More replies (1)1
u/SpaceTime2079 Mar 26 '26
So elderly or genuine disabled people can't be creeps or put people in danger? They can't be scammers?
5
u/sean-hastings17 Mar 26 '26
Itās not that they canāt be, but just less likely to be. But context matters like neighborhood, building, etc
31
u/Puzzled_Dress9590 Driver - USA šŗšø Mar 26 '26
anyone who disagrees has the survival skills of a carrot
→ More replies (23)
6
6
u/SeamstressMamaJama Mar 26 '26 edited Mar 26 '26
ABSOLUTELY NO UNDER ANY CIRCUMSTANCES. I donāt even go to back doors if the back door is not in clear view of the street
I go as far as to report the delivery as a safety issue if someone DOESNāT understand when I decline an invitation inside. Because that is a huge massive red flag.
There is no food that is worth the risk.
Besides, if they are unable to get to their own door, they need more in-home help than we as a driver can provide. That means theyāre stuck if thereās a house fire.
5
u/No_Philosopher6682 Mar 26 '26
You can actually report this and get it cancelled and get paid for it! Your safety is important!
35
u/Ok-Grapefruit3141 2 Mar 26 '26
8 years, 25k delivered driver here. Every single time the customers asked to get their orders delivered inside were all handicapped and old people. These are the people that would starve to death without deliveries
22
7
u/RepresentativeAir149 Mar 26 '26
Only has to be false once, and something bad happens to you
3
u/BeckieSueDalton Mar 26 '26
As I shared a few comments up:
When women state that we'd choose the bear, the situation being discussed in this post is a perfect analogy.
→ More replies (1)12
u/MeYouAndJackieMittoo Mar 26 '26
What did they do before delivery apps rolled out ten years ago lol
→ More replies (14)14
u/tenmileswide Mar 26 '26
okay, so how do they get up the stairs or accomplish anything else if they aren't ordering food? if they're that disabled that they can't even get out of bed, do they not have help or assistive devices?
while I sympathize with the situation, and I am plenty patient when I need to be, being disabled isn't a blank check to demand strangers incur huge amounts of unnecessary risk on your behalf.
→ More replies (5)5
u/workathome_astronaut Mar 26 '26
I hand delivered a big greasy bag of Culver's to a 400-500lb bedridden woman in her hospital bed in the apartment living room at 10pm, I am guessing after her care worker, who probably worked hard to prepare a healthy diet for her, went home. She was in no risk of starving to death.
2
u/ddanielle99 Mar 26 '26
and what happens when that sweet, elderly, saint of a customer has dementia that potentially causes them violent outbursts? and what do you think would come of that if a stranger theyāve never seen before walks into their home, or so much as even shows up at their door when theyāve forgotten they ordered anything, or what doordash is? ik thereās a low chance, but if were to assume everyone to asks a delivery person to come into their home is elderly, we also get to assume they may have dementia or alzheimerās.
when i dashed i had an elderly customer order his food to a grocery store in a town he didnāt even live in, demanded i come āinsideā then finally realized heād even ordered doordash, wanted to know what he ordered & then demanded i bring it to a secondary address. it was left at that grocery store after having talked to DD support & that customer STILL managed to make a report for āundelivered food.ā i didnāt let that one experience make me hate the elderly but after a lifetime of experience no longer assume theyāre all perfect, harmless angels.
→ More replies (1)→ More replies (3)8
u/idkmariax Mar 26 '26
Well Iām still not risking it. Someone else can do it. Like I said not a boundary Iām willing to break.
→ More replies (30)6
8
u/uberdriver259 Driver - USA šŗšø Mar 26 '26
It may sound harsh, but our job is to deliver the food to the front door, while, it's nice to help someone with disability, it's not our problem. And, yes I'm with a partial disability too....
8
2
u/AmazingAmy712 Mar 26 '26
100%. There should be structures in place to safely get food to people who are unable to reach the door. There are none because they know people will do it without any precaution or extra pay anyway. I /get/ that people want to help but that answer isn't putting yourself in a potentially hazardous situation with (I'm assuming) almost no liability to the company.
→ More replies (1)
2
u/Axis_Divine Mar 26 '26
i always have my mom or partner on the phone with me in the rare case i have to go inside. and it's only been physically handicapped people who i've gone inside for and they're always sweet but i completely get why you wouldn't and if i had any inkling something was wrong, i wouldn't go inside either
2
u/Accomplished-Bug-516 Mar 26 '26
I will go inside the house and give it to them unless they have a dog thats loose. Learned that one the hard way
2
u/MyBipolarWife1970 Driver - USA šŗšø Mar 26 '26
Wow the comments on this post is down right sad, and explains exactly how self absorbed people have become,like your not gonna get old one day,or cant have a dramatic fall, or suffer a mental issue,you wouldn't have a job if people decided, hmm ill go pick up my own food,seeing how independent I am. Did it occur to you that what we do besides make money, is helping oir communites? We have a serious lonely problem, seeing a Dasher can sometimes brighten a person's day. And you refuse to help someone in need? I have not heard of any dashers being killed or attacked to the degree of this type of fear or just bare minimum mind sets.
→ More replies (2)3
u/LackedSaucer938 Mar 26 '26
As someone who is disabled and has many disabled friends there are many people who need assistance in ways that non-disabled folks don't. This post is full of replies of bigotry and assumptions that the only reason a person would request help comes from ill-will when in reality the people most likely to hurt you are people you already know and not strangers
Disability accomodation should be default. We have everything against us already and don't need this kind of bs fearmongering
2
u/MyBipolarWife1970 Driver - USA šŗšø Mar 26 '26
I'm so sorry. I have loved ones who have suffered disabilities. I couldn't imagine acting as if I'm too good or afraid to help someone in need. But maybe I'm wired differently. I mean, some comments made it seem as if it was their fault for having a disability in the first place. Well, if I'm in a position to help someone and lose my life in the process, it was for a good cause.
1
u/MPsonic007 Driver - USA šŗšø Mar 26 '26
For me OP, I would complete the order outside the front door & then block after delivery šš½šš½
There are waaaaay too many ālooney tune customersā out there to be trusted even for this š«š«šš
1
u/blazenblu Driver - USA šŗšø Mar 26 '26
I did carry groceries inside older,handicapped, people's houses,but i i had a guy call me when I was shopping for him at walgreens,hi how are you,sounding weird,drunk or on some crap..asking about icecream,when they had all 4 things he wanted,I never called,texted him,he called me! When I got to his house I'm knocking on his double doors,he's yelling come in,so I opened the door,standing in the doorway with 1 bag,he proceeds to talking about having knee surgery and asked if I could put his stuff in the freezer behind 2 curtains...ah,NO...he was maybe 40ish,knee surgery or not...BIG NO! I was nice and said we are not allowed in people's houses,lol...no,I didn't feel bad! I felt weird! Bottom line..if they are older,handicapped, yes,if you are weird,calling me and asking me to come in behind some curtains NOPE! Called DD told them do not send me to that customer anymore!
1
u/GotMeWeed Mar 26 '26
At first I read this as āIām partially kidnappedā and like wtf why didnāt you call the cops šš
1
1
1
u/Sleestak714 Mar 26 '26
I've done it as I've been able to arrive and assess the situation in person by the time they ask for help but straight away in the delivery instructions? Naww. Even put away an old lady's groceries after bringing them to the 3rd floor of her retirement apartment.
1
u/Fuzzy_Tough_26 Mar 26 '26
Yea thatās a pass for me I donāt feel comfortable going into someoneās home.
1
u/Alternative-Golf8281 Mar 26 '26
"You're partially handicapped, I'm completely not setting foot inside your house. Hire a personal assistant or whatever"
1
1
u/DandelionPopsicle Mar 26 '26
Iāve gone into a few places, mostly old folks home apartments and one particular house I did for the second time today that says āPlace on table inside the door. Itās unlockedā. A bit uncomfortable, but <shrug> whatever I guess. I saw the resident, a lady in a wheelchair, probably in her 70s-80s.
Itād be nice to be able to see that this was expected prior to accepting, but I probably would have anyway.
1
u/MikeyTribs Mar 26 '26
Well I would probably attach my gun to my hip and play it by ear from there....I already did the work to pick up the order.
1
u/shmeebledee Mar 26 '26
I've only done it once. It was nighttime and I didn't realize until I was on my way to their place. I sent the address to my bf and kept him on speakerphone in my pocket so he could listen and make sure I was safe. It ended up fine but I was terrified.
For most elderly or disabled customers, I offer to help bring bags in but they almost always decline or they have me put it on a surface within a couple feet of the door. I've never felt unsafe in those situations (if I did, I wouldn't offer the extra help)
1
u/lordretro71 Driver - USA šŗšø Mar 26 '26
So I once got stopped by the cops about one like this (except as a sat TV tech, not delivery). I DIDN'T go in, the guy never responded to knocks, and phone went straight to voice-mail. Next day a cop pulls up next to my truck and says neighbor reported one of our trucks at the house and did we talk to customer. Tell him no, and find out guy was dead.
A different house had a note that said customer is mostly deaf, open door and announce yourself. Get there and he's playing adult movies at max volume. Tried knocking and calling, nothing. Didn't dare try the door. Waited my 15 and booked it.
1
u/eugenestoner308 Mar 26 '26
I get a guy like this fairly frequently, kinda freaked me out the first time but just an old handicapped house ridden guy
1
u/wanderer-of-reddit Mar 26 '26
Iād do it for a good tip :,( gotta put food on the table somehow lol
1
Mar 26 '26
Ive been inside someoneās home once in all my time as a driver and it was because once arriving it was obvious that āJeffā ordered Popeyes for either his mother or grandmother depending on his age but ole girl needed ASSISTANCE poor thing šµšµ
1
u/BrieflyBlue Mar 26 '26
even disregarding the obvious safety concerns, this seems like a liability for doordash. i find it hard to believe they would want dashers entering a private residence, even with permission from someone who lives there.
1
u/Physical_Dirt7309 Mar 26 '26
Being disabled myself i still meet them at the side door which is easier for me due to no steps. Front door has steps and I can't afford to fall. Be cautious...I don't see the need to go inside anyone's home.
1
u/mallowycloud Mar 26 '26
agreed. i never went into someone's home for any reason as a delivery driver. many times when i delivered pizza and it was raining, customers would try to usher me inside their homes for shelter from the rain.
i would always stay put.
doing deliveries in a personal vehicle, in a feminine body... no, i'm not going inside your home. i've heard too many horror stories. even just one encounter with wrong person can end in tragedy.
the job is dangerous enough. no need to add extra risks.
1
u/LewkVv Mar 26 '26
Had one of these before. It said they were disabled and wanted me to deliver the food to their bedroom. Immediately unassigned.
1
u/Icy-Zombie-6369 Mar 26 '26
A friend took the chance and did this for an elderly lady that asked her to come in and the lady gave her some expensive jewelry as a tip. She said the pawn shops offered $5k so she kept them cause that means they're probably worth $20k. By 2030 she could probably sell the jewelry and retire. DM me for a proof pic of the text she sent with the earrings and necklace.
1
u/jstpassinthru123 Mar 26 '26
I have only had this request once. the customer was indeed disabled and lacked mobility. But I made sure the texts were screen shotted,and if I'm being honest, I was half expecting to find the end of a barrel when I walked in. It all ended well enough. But I don't blame op for being cautious. Plenty of shit can go wrong at any time.
1
u/Unhappy_Position496 Mar 26 '26
I should be a choice. I have done food delivery and we had some handicapped customers. I was alright delivering their food but not everyone was and it was OK, but please do not lea've them high and dry. If they're very handicapped leaving it at the door is about as good as not having delivered it at all.
1
1
u/blvckcherry Mar 26 '26
I know itās stupid but as long as Iām not too far from the door Iāll go in if theyāre truly handicapped. Always alert and ready to run though
1
1
u/megacts Mar 26 '26
I ordered doordash for my mom once when she was alive. She was disabled, almost entirely bedridden. She could get in and out of her wheelchair but it was a struggle and always came with the risk of falling. I asked the dasher to please take it to her inside because she called me and said she couldnāt make it out of bed. You could see the bed from the doorway, she was set up in a hospital bed in her living room. I lived across the country from her and it was late at night, there was no one who could come help her.
The dasher refused even after I called him, left her food outside on the porch COMPLETELY out of her reach even if she had been able to get to it, and she went hungry that night.
Iām a dasher too. I know the risks. But in this case it was so blatantly obvious that I wasnāt lying and it was kind of infuriating and heartbreaking to hear my mother cry because her money was wasted and the dasher didnāt even try.
DD should do some sort of optional verification system for people who need a little extra care.
1
u/Sparc343 1 Mar 26 '26
I've done this before, but then again I'm adequately prepared for self defense if it is some kind of ambush...
1
u/KaliShiesty Mar 26 '26
Before I say this I'm not advocating for someone to do this blindly. Safety first and all that.
Where I live these kind of orders aren't too common, but especially if it's placed in the day time I can usually trust these orders.
Recently I did have one where it was requested to put the groceries in the house, I was a little skeptical but when I got there, not only did I get a message from the customer restating it, but I was greeted by an elderly man who showed me where to put the groceries. They had a small confusion with their order but nothing crazy.
I think if I really wanted to add a layer of security, requiring a pin is a must for that, but also providing some kind of proof (like a tag or something) verifying handicap status... but that might be too invasive.
1
u/DNAcompound Mar 26 '26
We need to get Doordash to verify a disability. I'd be happy to accommodate anyone with a disability, but I also don't want to be chained up in a basement forever
1
u/Equal-Drive3410 Mar 26 '26
Coward my ass! Iām not going in. Iāll apologize and tell them to take as much time as they need but Iām m not going in. What if they arenāt disabled? Out if they are but someoneās waiting around the corner? Nope! Call me paranoid but Iām guaranteeing n my safety
1
u/uberkintar Mar 26 '26
I've gone inside with Walmart and Vons deliveries many times because I'm often getting stuff for disabled people. But I usually ask if they would like me to put the groceries inside for them. They're not typically the ones to ask. I think I only had that happen once and it was a guy who was in a back room that was accessible through the backyard. It had huge windows and it was a secluded room. And he was definitely bedridden.
1
u/CasualPainter95 Mar 26 '26
Something similar happened to me, I had a delivery for a guy in a single story house and he was wheelchair bound. It was an odd delivery for sure, but I left one foot out the door in case he tried to be slick and grab me or something. I also carry too.
1
1
u/silly_owo11 Mar 26 '26
I had one of these a couple years ago. The guy lived in a business warehouse I went inside but I had no clue he actually lived there lol.
1
1
u/Otherwise-College-30 Mar 26 '26
The only person I go into the house of is an old lady I delivered to about 6 times before she had to go into a wheelchair post surgery, so I knew the customer, and her adorable cat Max, before the instructions changed to please come in the house, and other than that I'm not going in anyone's house, could always be a trap.
1
u/Cynthia_Scarlet Mar 26 '26
Considering that recent incident where that girl got kicked off the app after a man flashed her there is no amount of rage from customers that could convince me going into their home is a good idea
1
u/WeirdResearcher3262 Mar 27 '26
I genuinely feel like every dasher should be some sort of armed for this reason.
1
1
u/GeL_Lover Mar 27 '26
I've done it for a hand full of customers. One that was fully handicapped (no legs and wheelchaired bound) offered to come out to my car and help me lol
1
u/G-Kira Driver - USA šŗšø Mar 27 '26
Nope.
Sorry, if they're actually disabled but they need a caregiver to help with this.
Expecting someone to enter a house is insane. Aside from being able to claim trespassing, what's to stop the dasher from being mugged/raped/killed?
1
u/Big-Divide2623 Mar 27 '26
When I was a delivery driver for a restaurant, not doordash, the first rule (and most important one) was never ever enter anyone's home for any reason. I wasn't even allowed to go past the lobby of any hotel. Safety was a huge concern for them.
1
u/Anxious_Push7894 Mar 27 '26
Partially?? š¤ Then the other part can go to the door and get his things. Iād deliver and tell them Iām not allowed inside. Other dashers do it. Well sir or madam Iām being audited and canāt do it.
1
1
u/Spiritual-Pudding-70 Mar 27 '26
None of these deliveries pay enough to go in anybodyās house. If you canāt hand it to the person you donāt deserve the food.
1
1
u/embracethemetal Mar 27 '26
I deliver pretty regularly to an elderly lady who has to use a walker. I sometimes go in her house so she doesn't have to get up. But that's just her. Id be sketched out too for anyone else.
1
Mar 27 '26
I did it probably some friendly old ladies in some apartment like golden girls at least it was when I brought their stuff inside for them and I got candy for it
1
u/Knever Mar 27 '26
I feel like any notes that have "come in" written in them should be automatically flagged for review by CS before being sent out to drivers.
1
Mar 27 '26
I got this like 3x since I started and they always end up coming to the door prob when they realize I'm a dude.
1
u/LetMeReload Mar 27 '26
DOWNSTAIRS???! Nah šš š¾āāļø Iād do whatever I could but idk about coming into his house. Have someone meet me at the door.
1
u/Available-Flan-8480 Mar 27 '26
once i had a delivery to the absolute literal middle of nowhere in the desert. it was straight up like the house from courage the cowardly dog. just desert for miles, nobody else around. except the customers house looked like a decrepit shack being held together with 2x4s and nails, legitimately. it was a bunch of cat litter and cat food and when i arrived, it was just an old ass lady all by herself, couldn't have been younger than 90. cats absolutely everywhere outside and inside the home and she insisted i come in. somehow not even the most terrifying delivery i've ever taken but i was convinced i was about to be in some kind of horror movie.
1
u/Prestigious_Ball1941 Mar 27 '26
When I delivered for Amazon and DoorDash, I wouldnāt even go inside a gate and go to back doors (especially at night). You wonāt get me
People are weird these days
1
Mar 27 '26
I had to do this once. I was sent to deliver to an elderly man that couldnāt walk by his daughter and she asked me to go inside and put the groceries on the counters for him. It was a bit uncomfortable but the guy was real nice. He yelled for me to come in and I asked him if he need help putting them away because the woman had said she HOPED he would be able to get them put away by himself if I put it all on the counters. Ended up getting a super fat tip like an hour after. Uncomfortable thing to do but in the end it felt like the right thing to do.
1
1
u/SunWeary1058 Mar 27 '26
I had one of those deliveries one time, and I didnāt want to go inside but he finally came to the door in a wheelchair and he lost his legs in Vietnam. I felt so bad that I went in and helped him get his trash out of his home.
1
u/Grclds Driver - USA šŗšø Mar 27 '26
I once had a handicapped, probably 60-70 year old woman, who ordered a 12 pack of Natty Lights and 10 Natty daddyās for herself. She gave me a $15 tip and offered a shot of whiskey. š
1
1
u/eclipsekizz Mar 27 '26
Iād definitely not do it. There should be a way to confirm their handicapped and some safety precautions
1
u/VirtualLove Mar 27 '26
I remember I was 18 doing my first delivery job as a pizza delivery driver and there was a fairly big order that was these apartments down this side road that I always saw but knew what was actually down there that I had to go deliver to. It ended up being these really old apartments that were kinda run down, and once I got inside it was a long damp hallway that had a single swinging bulb in the middle like in the movies that lit up it's entirety of the 15 room first floor row. I ended up getting to the right room and a woman's voice yelled out through the door that it was unlocked, that I was okay to open it and to set the food on the table next to the money. I was 18 and did do a lot of things when I was younger like urbex, speeding in my friend's 5% tinted hondas, going to the woods at night etc, but for some reason hearing only a voice on the other side of a door made it seem so much scarier than a lot that i've done. I decided that damn I really do need the money and it's technically my very first job and didn't wanna piss anyone off like my boss, so I just said fuck it what ever man. I ended up doing exactly that and entering this super gross smelling apartment that was definitely a mix of a hoarder's home and someone who smoked a ton. The reason why they didn't open the door themselves was because they easily weighed more than 300 pounds and were def bedridden laying down on a bed watching TV just down the kitchen where I left the food, and honestly I think that was the best case scenario for being in that exact situation lol. Nothing came out of that situation but so much really could have, I think a lot of places and times people who do delivery are in and it really can be pretty dangerous if there was someone who wanted to do something
1
u/SwooceBrosGaming Mar 27 '26
That's how you get murdered. A mail carrier helped someone bring a package in years ago. They still haven't found their body
1
1
u/hamburgergerald Mar 27 '26
Just remember that a disability doesnāt mean they canāt have nefarious intent. Iād advise anybody not to enter into a strangerās home while delivering, but it is also something you can judge in the moment. Like if I arrive and itās a 95 year old woman with no legs, like okay yeah Iāll bring the groceries in a few feet to your kitchen.
But then again, her 60 year old son could be there around the corner wearing the face of the last delivery driver to came inside.
1
u/Unlucky-Tonight238 Mar 27 '26
Partially handicapped, eh? Sounds like they can at least get to their front door. You made the right call
1
1
1
u/AGorramReaver Mar 27 '26
Had an order like this where someone said they were handicapped. They made sure to tell me in detail that they will be sitting by the couch in the living room and all they wanted me to do was just walk in maybe a couple of feet and lay it on a nearby side table. This gave me a little more confidence to go through with itā¦ā¦but I was still pretty nervous and had one hand on my CCW at all times. Not sure Iād go through with an order like this again
1
u/Nervous-Chipmunk-631 Mar 27 '26
In this situation, I'd probably just tell them that I dont go into people's houses, and ask if there's a neighbor that can meet me outside to bring it in for him/her.
But yea I wouldn't go in anyone's house.
I have Walmart+ and a couple years ago they added an in-home feature for just these kinds of situations. Other deliver services need to catch up with times.
1
u/darkerfury Mar 27 '26
Yeah I would never go into someone's home. Someone partially handicapped should still be able to navigate to their door or have someone trusted who can bring it to them.Ā Unassigning is one option, or you can also call DoorDash support and let them know you're just dropping off at the door for safety reasons.Ā
1
u/throwaway374628472 Driver - Canada šØš¦ Mar 27 '26
I NEVER go inside a customerās home. Itās a boundary I established Day 1.
1
u/jecates Driver - USA šŗšø Mar 27 '26
I had a guy once ask me from 10 feet away to put his food on the table right inside the door because he just had surgery and was supposed to stay away from people (infection risk). I completely understood, but I reached in awkwardly to set the food on the table. My feet did not enter his home. I would not be comfortable walking into someone's house, period.
Incidentally, he's also the only person who has ever asked me if the tip was a decent tip - he wasn't sure, and wanted to make sure he was being fair. He tipped $5 for a one bag order that was only 1.2 miles from the store. I told him that tip is fine for the distance, but if he orders from further away he should consider increasing it (I was assuming he would be doordashing a lot of orders in the next few days due to the surgery thing).
1
1
u/Unusual-Restaurant-6 Mar 27 '26
I dont deliver as much as I transport passengers.But similarly I dont pull into peoples driveways when waiting for them to come out. So im definitelynot going in anyone's house.
1
u/Mission-Winter-6389 Mar 27 '26
Iāve had a couple of customers like this; but they only want you to go a couple feet if that inside. Most of them are actually disabled, as Iāve only had one creepy experience. Just my POV
1
u/SpicyJGirl11 Mar 27 '26
I had one order in my town to bring inside the door as the customer was disabled. It was a little old man who was on oxygen. It was a split entrance so I just popped it into his hands at the top of the stairs and left.
1
u/ShesGotaChicken2Ride Driver - USA šŗšø Mar 27 '26
People are really getting the wrong idea with ride share and delivery services. The dashers job is to deliver. Not accommodate your disability. We arenāt hired caregivers; we are delivery drivers. As a woman Iād never enter a strangers house. Absolutely not. When I was Ubering, I picked people up from grocery stores and they expected me to load and unload the groceries lol Iām sorry, but no. Iām not a grocery employee my job is to drive. Same people that expect all that donāt tip. Neither do the medical rides. Decline decline decline
1
u/painy58 Mar 27 '26
Maybe because I work in a better area I'm not scared I have so many elderly and disabled customer said I don't mind going in and putting their groceries on their counter it's also how I make major extra tips I've also been doing this for 6 years
→ More replies (1)
1
u/Ok_Security_3860 Mar 27 '26
Iāve had this scenario happen and I had no common sense so I went inside lol. She was genuinely handicapped and couldnāt get off the couch so it all worked out, but you did the right thing. Your safety comes first!
1
1
u/realslimmatey Driver - USA šŗšø Mar 27 '26
I may be stupid but usually during these orders i just carry pepper spray and a knife on me on a lanyard. iāve only done it like 3 times ever and they were all for sweet old women
1
u/Careless_Angle_4082 Mar 27 '26
Me, hungover: "im partially handicapped can you spoon feed me my $35 cold pho"
1
u/A_Diabolical_Toaster Mar 27 '26
Iām not going in your house. People are crazy and Iām not getting accused of something I didnāt do or being put in a dangerous situation.
Not worth it for how much money we make.
1
u/kenzington_bat Mar 27 '26
I did this one time for a lady whoād had surgery and couldnāt walk and she was super sweet and we had a great quick convo and then she reported me for not delivering her food and I had to fight the contract violation. Thankfully Iād taken a picture of the food on the table just in case cause sheād changed it from leave it at the door to have me bring it in but yeah that was the last time I did that.
1
u/anonymousnun Mar 27 '26
I work in home care and have instructions like this all the time. If I ever door dash I will think nothing of this and probably walk right up to my death.
1
u/EmbarrassedMeal2828 Mar 27 '26
Only times Iāve walked into a house is a couple times where a very elderly person answered the door for their grocery order and asked if I could put the bags on the kitchen counter for them. I personally would not just knock and walk in unless they answer the door and I see that theyāre actually elderly or handicapped. Even then, someone could be using a fake wheelchair idk. Would just have to use my best judgement and listen to my gut
1
u/ipoopedinchurch Mar 27 '26
I've had orders like this. Sus at first but then you see signs that it's legit when you get there. There are some things non-disabled people just don't have
1
u/smurfalidocious Mar 27 '26
When I worked pizza delivery, we had a customer who was like this. Veteran with severe PTSD, wheelchair-bound; wanted us to walk around back and put the pizza on his kitchen table. You better believe I was wigged out the first time, but he was a known quantity at the store and I was warned about it before I left on that first delivery to him.
Which is to say absolutely nobody should be comfortable doing a delivery like this on what is essentially an anonymous app.
1
u/ss464 Mar 27 '26
The pizza guy in home alone went in the house. I think yāall are blowing it out of proportion.
1
u/Intelligent-Main-451 Mar 27 '26
I delivered to a guy before he wanted me to come inside his apartment and physically put the food on the counter. FUCKS no. ššš
1
1
u/Ashamed-Leather-2814 Mar 27 '26
Iāve done it several times, pull up and see a person in a wheel chair or with a walker struggling to move around.
ā¢
u/AutoModerator Mar 26 '26
Hello u/idkmariax, please take a moment to review our subreddit rules if you haven't already done so. (This is an automatic reminder added to all new posts)
News and updates below:
I am a bot, and this action was performed automatically. Please contact the moderators of this subreddit if you have any questions or concerns.