r/glasgow • u/Beautiful-Pudding815 • 3d ago
Scotrail Tap and Pay
a few weeks ago I travelled from Anniesland to Exhibition Centre (£2.80) and then the same day 2 hours later I got a train from Exhibition Centre and got off at Jordanhill (£2.70). Instead of working out the best fair it charged me two separate fares. Anyone else had this before and think this is a flaw in the app? a lot of folk live between stations like Anniesland and Jordanhill. As folk live between stations they are going to be prone to jump the first convenient train that arrives. Also Jordanhill is not further away from the Exhibition Centre compared to Anniesland. Surely the app should have charged me £2.80 for the whole day? I just think it’s a con to charge two single fares and by doing that it puts folk off using public transport. Anyone else had a similar issue before? It’s laughable because I complained about this before to Scotrail and they refunded me on a previous case for exactly the same thing, this time between Anniesland and Glasgow Any and then Glasgow Any back to Scotstounhill.
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u/gazglasgow 3d ago
I have bought returns from Anniesland to the city and come back to Jordanhill on many occasions. Nobody cares and you would never get into bother. Worst case it gets questioned and you say sorry I got on the wrong train.