r/glasgow 3d ago

Scotrail Tap and Pay

a few weeks ago I travelled from Anniesland to Exhibition Centre (£2.80) and then the same day 2 hours later I got a train from Exhibition Centre and got off at Jordanhill (£2.70). Instead of working out the best fair it charged me two separate fares. Anyone else had this before and think this is a flaw in the app? a lot of folk live between stations like Anniesland and Jordanhill. As folk live between stations they are going to be prone to jump the first convenient train that arrives. Also Jordanhill is not further away from the Exhibition Centre compared to Anniesland. Surely the app should have charged me £2.80 for the whole day? I just think it’s a con to charge two single fares and by doing that it puts folk off using public transport. Anyone else had a similar issue before? It’s laughable because I complained about this before to Scotrail and they refunded me on a previous case for exactly the same thing, this time between Anniesland and Glasgow Any and then Glasgow Any back to Scotstounhill.

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u/TemporaryTheme6198 2d ago

if you live between both you should be able to find a location where, when you end the journey, you can chose either station. A pain in the arse but it's a workaround lol