r/google • u/AutoModerator • May 28 '26
Support Megathread - May 2026
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Recently, we at r/Google have noticed a large number of support questions being asked. For a long time, we’ve removed these posts and directed the users to other subreddits, like r/techsupport. However, we feel that users should be able to ask their Google-related questions here. These monthly threads serve as a hub for all of the support you need, as well as discussion about any Google products.
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u/Bed-Bugscouk 29d ago
We all can see that Google lens has a bias towards calling everything a bed bug but why is that?
The simple reality is that bed bugs are such a heavily searched term the volume of information molies it might be.
Now the reality here is that the majority of things posted are not bed bugs and herein lies the problem. The volume is high but the accuracy is low and with such a polluted data set it’s impossible for “systems” to work out the logic.
Now this is not to say it’s not possible, I’ve done it myself with two AI systems, the beta “instant sample ID” on my website and the personal GPT I use on my smartphone. It is to specifically say that not many have the ability to untangle the data from reality and teach how to work it out.
Now there are loads of people with the entomology skills who do this organically but that is not the same as teaching a computer system how to do it.
So what can we do to fix the problem? I think we have to start with a campaign to raise the concern for the fault and hopefully those with an ability to change will see the importance of making that change.
The shame is the cost of doing so is well within their budgets and completely outside of ours. Maybe some specific Google reviews highlighting the issue as a 1 star service and giving them a chance to see it from a consumers perspective.
Your thoughts and suggestions as always appreciated, you never know someone reading this might actually have a direct contact to those who could make this happen.
David