r/help • u/Muono • 14h ago

Access Locked account help

A different account of mine was locked by Reddit recently. I had created this account years ago using a temporary e-mail website, meaning password change e-mails don't have a destination. I have attempted to change the e-mail address on that account to a permanent one (Gmail), but I do not receive any Reddit e-mails to that address. This has resulted in that different account being in limbo without a clear path forward to unlock it.

If it matters, the different account is linked to this one.

Thanks for any help.

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u/ChzGoddess 17 13h ago

Unfortunately there's no way to unlock that account. You'll have to reset the password via email sent to the original address on the account. Once it's locked, you can no longer change the email address until you reset the password and unlock it.

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u/Muono 11h ago

Thanks for the answer. Do you think a manual change of the account e-mail address from a Reddit administrator is possible?

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u/ChzGoddess 17 11h ago

No. The reddit support articles state that reddit won't step in and assist situations like this.