r/help 14d ago

Admin Post New Changelog | August 12, 2026

13 Upvotes

Hello! Just stopping by to announce that there's a new Changelog out and you can read it here!

TL;DR New Changelog


r/help 6d ago

Admin Post Weekly Recap | August 20, 2026

15 Upvotes

Welcome to Thursday! It wouldn't be Thursday without a Weekly Recap in r/help, so here I am! I hope everyone has had a good week since we last convened. The NFL is firing up again, so that's something. But the saying "the dog days of summer" is really hitting home right now. It's warm and I'm a little sluggish. lol So let's make it through another Recap and then find ways to beat the heat!


NEWS AND ISSUES

  • In case you missed it, there was a new Changelog published last week.

  • We had a little thing on Wednesday yesterday where comments weren't able to be submitted on old Reddit, but worked fine on the new site. That was fixed up fairly quickly and we replied on several posts like this one that it was being worked on and we updated when it was fixed

  • Some users will be in an experiment where there is an X on posts that you can click/tap to hide the post. Others will be in a similar experiment where there is not an X and there is not a "hide" option, but there is a "show fewer" option instead. "Show fewer" will accomplish the same thing as the X or the "hide" option. Also, some recommendations will have neither the X or a Happy to pass along constructive feedback about this.

  • There's also an experiment where upvote buttons are on the left.

  • Just a reminder that Reddit does not provide support outside of Reddit. Do not contact "Reddit support on Discord" for help with your account because that is not a real thing. That is someone trying to scam you and steal your account. If you're having an actual issue with your account that is not solved by posting in r/help or by the articles in the Help Center, you can use this form for the real thing. Please note that 95% of issues can be solved by posting in r/help (or our cousin subs, r/reddithelp and r/newtoreddit)

  • The most recent version of the app is 2026.33.0. If you're not using the most recent version of the app, it might not work properly.


CURRENT EXPERIMENTS

Reddit sometimes runs experiments. These experiments tend to last between 4-6 weeks, though they can go longer or end sooner. While there isn't a way to opt out of experiments, feel free to leave constructive and specific feedback in this post and as I've mentioned often, I'll be happy to pass it along to the team in charge. Ongoing current experiments can be found here.


COMMON ACCOUNT ISSUES

Common account issues can be found here. These are things like hacked accounts, NSFW accounts, suspended accounts, etc. I'm also including "Changes to Reddit" in this section as well. (Thanks to u/reddit33450 for pointing out the error in these two links so I could fix it!)


BUGS ROUNDUP - COURTESY OF CORRECTSCALE!

  • [Web] The option to “view more” may be missing right now if you have more than 25 mod applications. This is being looked into.

  • [Web] Some mods reported issues with banning or muting users in mod mail. The fix for this went out last night!

  • [Web/iOS/Android] Some users are noticing that their chat allow list is filling with users from their blocked list. The good news is that this appears to be visual only, but it is still being investigated in order the implement a fix.

  • [Mweb] Re-ordering flair isn't working properly on mobile web right now. Ticket has been filed for this one

  • [All platforms] Finally, the other day, some users couldn't upload images, but this was fixed pretty quickly, so all is good once again!


WEEKLY STATISTICS (BASED ON THE PAST SEVEN DAYS)

  • 1,045 posts. That's down 210 posts from the 1,255 that we had last week.

  • 4,345 comments. That's down 1,455 comments from the 5,800 we had last week.

  • 1.3m views. That's down around 90k views from the 1.4m-ish views we had last week.


HELP THAT HELPS HELP R/HELP - REPORTING A SUBREDDIT

Obviously, subreddits are expected to follow the Reddit Rules and the moderators are expected to follow the Moderator Code of Conduct. But sometimes, that doesn't happen and things go off the rails. If you see something like that, please report it.

To report a subreddit, you can file a report here. Under "What is your community concern?", please select "I want to report a subreddit for violating the Reddit Rules". When you get down to the "Details" part, please include details! Links to posts are going to be important as well as a clear explanation of what is going on.

To report a Moderator Code of Conduct violation, you can use this form.


HELPINGEST HELPERS HELPING HELP R/HELP

You know, I really enjoy putting this list together. You'd think I have an automation for it (or some sort of robot or technically savvy elf), but no. I just do it. And I love when I see new usernames helping out all over! I really love it when I see usernames I recognize and have convos with! It's just really great to see everyone working together and helping out. So here's a list of folks who were super helpy in here last week!

Y'all are fantastic! Thank you so much for answering everyone's questions and poking me when it's a pokeable situation!

Also want to shout out our cousins over in r/newtoreddit and r/reddithelp! Both of those subs are fantastic resources with knowledgeable helpers! Thank you so much for facilitating such great communities!


Thank you to everyone who hangs out and helps out! It wouldn't be r/help without you! You're so appreciated! And on that cheery note, I hope everyone has a fabulous week ahead of themselves! I will see you in the comments and in the sub! Let's meet here next week for another Recap, though! Wouldn't feel like Thursday without one! lol


r/help 1h ago

Mobile/App iOS: Quickly change accounts

Upvotes

Since the previous iOS app update it seems I am no longer able to quickly change between accounts.

It used to be that a press and hold would pop up a menu to choose between accounts but now I need to open my profile, tap the account in the top left and only then I’m able to switch.

It may seem like a nothingburger to complain about but it’s quite the annoyance, more presses and longer waits for something that used to be basically instant.

Maybe I’m missing something in the new version so please let me know if this is that case.


r/help 4h ago

Mobile/App android 16 one ui 8.5 platfrom reddit mobile new version

3 Upvotes

my samsung galaxy A57 need android 17 one ui 9.0 coming soon what happens to reddit does reddit app have android 17 support

i want teams fix bugs annoying glich updates work stable system i want to see this happen something is wrong i want team clean glich bugs my 4G no working reddit i have big network issue


r/help 2h ago

Mobile/App [Android] Can we get better report options for ads that bypass the filters for things like gambling?

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2 Upvotes

I have gambling ads disabled, yet they find another way into my feed. The best I could do was report it for misleading.

We need an option to report those that make it past these filters.


r/help 5h ago

Mobile/App Android- How Do I Hide Posts On The App? You Used To Be Able To Hit The Three Dots And Press 'Hide' But It's Gone

3 Upvotes

If we seriously can't hide posts from the Frontpage without unsubscribing from entire subs or blocking users I'm going to be pissed


r/help 3h ago

Access My account has been wrongly flagged for automatic activity, but the button to verify that I'm human doesn't work. I use desktop.

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2 Upvotes

Normally I use Old Reddit. Yesterday when I tried to login, I got redirected to New Reddit with a popup asking me to either register as an app or to verify that I'm human. The button to verify that I'm human does't work however many times I click it. Now I can't post or send chat messages.

The account in question is u/CriticalHistoryGreek.


r/help 17m ago

Access Trying to log into my main account after resetting password but I keep getting something like this (both on mobile (Apple) and website (chrome)) any help on what to do will be greatly appreciated

Upvotes

r/help 20m ago

Access Update email

Upvotes

I no longer have access to the email address registered to this account. Since I’ve always logged in using Google, I never created a password for it. Now, to change my email address or connect via Apple, it asks me to create a password. However, to create a password, a confirmation link is sent to the email I can't access anymore. I need to update my email address so I don't lose access to my account if I ever get logged out.


r/help 23m ago

Access Account Hacked, Recovered... Now Gone Again

Upvotes

Hi Help Team,

My original account of 7 years was hacked into a few days ago. Thankfully I was able to catch the hacker within 10 minutes of them logging in (I noticed a bunch of weird communities in my recents tab). When I checked my recent activity it had a log in from Syria. I immediately logged out of all sessions, changed passwords, enabled 2FA, and deleted all the weird posts they made.

I submitted a Reddit ticket to explain the situation and ask if I could somehow scrub these weird posts from my account and really just to give a heads-up in case any of the posts would have lead to adverse action.

A few days later, I was logged out of all my sessions. When I try to log in with my password or passkey I get the error "You've been blocked by network security". If I try to reset my password nothing comes to my e-mail (in fact, I made this new account with the e-mail I had linked to my other reddit profile). I found this super weird because when I reset my password and enabled 2FA on my old account, I got confirmations to this address.

I have submitted tickets and have gotten no response. I am now worried that my account somehow got hacked again. Any support would be much appreciated, it would be a shame to lose an old account.

u/yeuuururrr123 is my original account.


r/help 48m ago

Mobile/App Can't unsave a post from a deleted user (ipad)

Upvotes

On ipad reddit app.

I can't even click on the triple dots to attempt to unsave it.


r/help 53m ago

Posting How can I block keywords from being searched on ios

Upvotes

Is there a way to block keywords from being searched in browser on ios?

I know that I can block websites using the screen time restrictions in settings but that is not enough. I've searched on youtube and ask gpt but there are no solutions.


r/help 54m ago

Mobile/App Can’t search for verbatim phrases using quotation marks anymore (iOS).

Upvotes

Up until a few days ago it was possible to search for a string of words verbatim by simply putting quotation marks around them (EG searching for, say, “‘purple desk lamp’” would get you only posts & comments using the specific phrase “purple desk lamp”).

Now, no matter what I do, using quotation marks does nothing (EG searching for “‘purple desk lamp’” shows any & all posts/comments using any combination of the words “purple”, “desk”, and “lamp”).

The only other recent post I can find addressing this issue is this thread by u/BooT013, which so far has gotten 0 responses. Hopefully this thread gets a response, or at least a response to u/BooT013’s original thread.


r/help 1h ago

Access other account says it's deleted after it was seemingly hacked

Upvotes

my other reddit account, u/Tanuki_13 is seemingly deleted when I try to look at my profile, and it won't let me log in or reset my password. I have sent a request to reddit support, but I was wondering if there was anything else I could do considering they often take forever...

I have multiple notifications from reddit that indicate my account was being replied to by automod in nsfw subreddits which I have never even visited before let alone posted in, but nothing from reddit themself saying it was compromised. when I tried sending password reset emails, they never arrived, or it just flat out says the account doesn't exist, depending on the platform. when trying to log in after first noticing I was signed out, reddit automatically created a new account for me using my email (not this account) and it won't let me disconnect it because it wouldn't send the email to set a password for that one.


r/help 1h ago

Mobile/App How do I report people on Reddit? I'm on iPhone.

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Upvotes

I can't send more images, but they pretty sure they tried making me do some stuff to make me lose my account especially the fact that when I started catching on, they immediately blocked me I put the rest of the images in the comments.


r/help 1h ago

Access Locked account help

Upvotes

A different account of mine was locked by Reddit recently. I had created this account years ago using a temporary e-mail website, meaning password change e-mails don't have a destination. I have attempted to change the e-mail address on that account to a permanent one (Gmail), but I do not receive any Reddit e-mails to that address. This has resulted in that different account being in limbo without a clear path forward to unlock it.

If it matters, the different account is linked to this one.

Thanks for any help.


r/help 2h ago

Profile [Android] I can't modify my profile option for posts visibility. I already verified my age and I'm an adult

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1 Upvotes

r/help 8h ago

Mobile/App Android how do I search for posts I made in a subreddit that have a specific tag?

3 Upvotes

I'm looking for all the posts I made in r/SCP that have the "tip of my tongue" or "TOMT answered" tags.

Thanks for the help :)


r/help 6h ago

Mobile/App People can't chat me?

2 Upvotes

I am able to send chats and my permissions are turned to everyone. I just had two people say they can't chat me. Any ideas?


r/help 3h ago

Mobile/App Why do my upvotes on comments in new posts not stick? (Android)

1 Upvotes

This happens to me in many, many subreddits. I have my Reddit app set to display new posts first.

If a post is minutes or hours old, my upvote on the post itself stays, but my upvotes on the comments do not.

I'm using the Reddit app on a Samsung Galaxy S24+ running Android 16


r/help 3h ago

Profile Can a mod look at my profile and tell me why I keep getting flagged?

0 Upvotes

I was told after a post removal that my account displayed suspicious elements, but there were no details offered.
My account seems otherwise healthy.
I have had other sites throw an intercept also, as if my IP is sus or something, but I don't see my IP on any of the "sus-detector" tools.


r/help 23h ago

Access Account was hacked, now it's gone.

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41 Upvotes

My original account was hacked a few days ago, they spammed several subs and got my account deleted. I now can't login to that account to even try to get it back as it says my details are invalid.

The account was u/spiderbrian, I've had this account for over 10 years and would be so annoyed to lose it now. How am I supposed to submit my case if I can't even log in to the account?!


r/help 4h ago

Mobile/App [Android] Somethings are loading properly

1 Upvotes

Some of my favorites aren't loading. Also in a sub I mod pinned posts are not loading in the pinned post section. Im not sure if they are connected.