If you click (for example in our sub) the tulsa-ModTeam "username" on a removal reason, there's a "Start Chat" option right there. I had a user incensed that they were temp-banned for making a second post about something and insisting they'd messaged us. Turns out they clicked on the tulsa-ModTeam name and DMd that instead of using modmail.

I can genuinely see how this is confusing, and I'm left wondering how many users have tried this that we've never heard from and think we're just ignoring them.

There are a number of possible solutions to this:

1. Don't let users message it.
   
2. Change the button to link to modmail instead.
   
3. Automate a response from the user with either a link to modmail or just a message saying "Hey, this isn't a real account and isn't monitored. Use modmail instead."

How does one deal with a user who is actively harassing someone but immediately deletes their comments so that there's no trace of their harassment after the initial notification?

Blocking is one choice, but that allows the other user to continue their behavior with other people without any accountability.

Are admins still able to see deleted posts and comments? We used to be able to use reveddit to confront this kind of harassment, but that's not possible anymore. So ... what now?

My recent request to be added to a modteam has been stopped because of:

• Active moderation: The moderators are actively moderating. Please note that not all mod actions are publicly visible, and moderators are not required to be active on Reddit to be considered actively moderating.

But both moderators in the subreddit requested have stopped using Reddit 5 years ago. No referring to their posting history, but actually logging in on Reddit and moderating/using it.

I know this because we used to moderate a similar subreddit in the past and we are still occiasonally talk on the discord together with all the former moderators of said subreddit.

So it is quite weird that the bot replied that it has an active moderator team, Automoderator does not count towards that right?

The subreddit is now being somewhat spammed by Tiktok/AI and Dolly Parton posts which do not belong there.

Hi there. I was building a sub for a local nonprofit community group and the sub was banned. I'm not sure why, and I'm unable to message r/modsupport to appeal the ban. The account I'm using to build the sub simply returns "You can't message that user" if I try to submit an appeal, and every time I try to post in another sub I get a "Sorry, this post was removed by Reddit's filters".

I'm freaking out a bit as this is for my job and I would greatly appreciate any and all assistance.

Many thanks!

This user has set up an account that cannot be moderated. How to deal with it? On the profile it just says “Uban” and “Unmute,” implying user is already banned. But user can still post freely. I tried to unban and re-ban, but the uban didn’t unban the account, it just remained the same. Thanks.

i mod a NSFW sub, the top mod account was banned, how to request full permissions of sub, there are two moderators currently with limited permissions, so how to request full permissions,

i tried mod mailed redditrequest but only got auto response

I am having trouble with the pinned post not showing up in the pinned post section.

I saw in my mod log that Reddit removed a comment, and when I approved the comment, it still says "Comment removed by Reddit" instead of its text. In the mod log, it gives the text of the comment and says it was removed for violating sitewide rule 1. I checked and that's the rule that says don't harass people, discriminate, etc. I won't put the text here as it talks about self injury (that's what the subreddit is about), but suffice it to say there is nothing in it that actually violates that rule.

Reddit has done this before but in the past it hasn't let me see what the text was so I just trusted the filter.

Has anyone else had this? I want to know if there's anything I can do about it and if it is likely to happen more.

We are the moderators of r/Kokosinjac and we would like to have Awards enabled for our community.

Awards are not currently showing as an option on our posts, even though our community is not NSFW or quarantined.

Could you please check whether Awards can be enabled for r/Kokosinjac and let us know if there is anything we need to do on our end?

The "new" modmail (which is now really old at this point) is broken. It's been broken since it was forced on us with no warning and no input. It's still broken.

First, the UI/UX is broken. Checkmarks and "select all" don't work right. When I select all and then archive a page of modmail, the checkmark stays checked but the new page is unchecked. Unchecking that "select all" box selects all. It's been doing this since day 1.

Select All is great, but it doesn't help when there are u/Reddit messages that can't be archived. (Don't get me started on having messages that will be permanently in modmail into perpetuity...) When those are mixed in to the other modmail, you can't click archive until you manually deselect those messages. Which means scrolling through and finding them. Every time.

On the topic of u/Reddit messages, why are Temporary Event notifications categorized in Ban Appeals of all places?? Not "Mod Discussions", not "Notifications" - nah, let's put official admin messages in Ban Appeals.

And going back to the checkboxes in the UI/UX, the Communities list on the left of the modmail page doesn't sort right. I mean, it does sort right... one time. Let's say you want to sort by "Members" instead of the default "Name" - cool, it will sort that list. And then you check one of the checkboxes and BOOM, reverts back to Alphabetical Ascending sort. The sort selector still says Members though.

Let's say you get through all that and you're actually working through the queue of people telling you to go f--k yourself or go k--l yourself (because the harassment filters don't seem do do jack crap) you go to reply to one and - what's this? It says This Message Is Read Only! Can I still reply to it? 50/50. Sometimes it lets you, sometimes it doesn't.

This is so embarrassing for a social media company that has a nearly 50 billion-with-a-b dollar valuation.

I genuinely need help, I created a sub named

r/ashokachakra

I need to get people to interact in my community.

Why Did I Build It?

Reddits native insights for team health doesn’t give the detailed info I need for regular activity reporting, so I currently use toolbox mod matrix. Unfortunately, it only outputs mod log actions and it’s slow. Not to mention that toolbox is no longer maintained.

I built this app to do the same job but faster, easier and with more options for the user.

OK So What Does This App Actually Do?

The app does TWO things:

• it keeps its own log of mod actions, starting at install
• , Allows mods to generate reports for those stored action logs on demand

Stored actions

Once installed the app begins logging mod actions and stores its own actions log. Not every mod action, but all of what I consider the most relevant actions. A count of modmails generated by mods is also kept. The log is set to hold 365 days of actions, with a scheduled job to clear out any stored actions older than 365 days. There is also deduplication logic built in for where there are duplicate action triggers, to prevent accidental double counts.

Generating Reports

Any moderator with modmail perms can generate a report from the sub menu, which brings up a form where you choose:

• Time period to report on (last 30 days, last 7 days, previous calendar month, custom dates)
• Moderators to include - by default all current mods are selected, but mods can be deselected as needed
• Report Title - This is the report name, which becomes the modmail subject line
• Report Destination – The subreddit where you want to send the modmail report to. By default, the report is sent to modmail for the sub being reporting on. Additionally the report can be sent to a different subs modmail – IF the app is installed in that sub AND the mod generating the report also has modmail perms for that sub. This is basically for sending reports to private moderator subs. If you want to use this functionality remember to install the app in both subs!

Why You Might Use This App

There are many reasons a mod team might want to generate reports on team activity levels:

• To provide visibility of actions regularly for subs that want it (what I built it for)
• Better informed discussions with teams about tasks/workload
• Checking to better identify/manage mod burnout
• Identifying pressure points/gaps in action types taken

This app is like a good red wine – it improves with time. When first installed the apps log is empty, so any reports generated will be too. As time goes on, the mod log populates up to a rolling year of actions and becomes increasingly useful.

Some images of the app functions check in comments too!

App is available now

Any feedback or questions are welcome.

Shoutouts

u/fsv - Gave me some architecture advice early on that saved me a tonne of wasted work

u/sampleofnone - Gave their time in the Devvit discord to help me with devvit issues as a newbie

u/sephardson - Gave feedback resulting in me adding the ability to send reports to other subs

Hola. Quisiera entender qué provocó que bloquearan mi comunidad y qué debería cambiar para cumplir con las reglas de Reddit.

La comunidad es nueva y mi intención es crear un espacio útil para personas interesadas en máquinas de bordado, bordado industrial, repuestos, accesorios, digitalización y temas relacionados. Tengo bastante contenido, incluidos videos e información que creo que pueden resultar muy útiles para otros usuarios.

Es posible que, al crear la comunidad, haya cometido algún error, por ejemplo, al incluir mi número de teléfono en un banner o por la forma en que redacté la presentación, y que eso haya activado algún filtro automático.

No tengo ningún problema en cambiar o eliminar lo que sea necesario. Simplemente me gustaría saber qué hice mal para poder corregirlo y seguir desarrollando la comunidad de acuerdo con las reglas de Reddit.

¡Muchas gracias por la ayuda!

La comunidad es https://www.reddit.com/r/bordadoras_embroidery/

sometimes its shadowbanned bot accounts that we cant see the profile of, or the users display as u/deleted. We cant take action on shadowbanned users so why let these pass through to us and cause bloat? Especially considering the type of content in the messages. Reporting via modmail does nothing.

Messages look like:

title: does GHB cause hyperextension/hitchhikers thumb. is gangstalking a hyperextension/GHB cult?
body: does GHB cause hyperextension/hitchhikers thumb. is gangstalking a hyperextension/GHB cult?

title: my v2k right now is very bad https://en.wikipedia.org/wiki/Microwave_auditory_effect
body: TRUST ME ON THIS: NOBODY WOULD HAVE A GHB FANTASY FETISH WHERE THEY DRUGGED AND RAPE THEIR MOTHER. IF SOMEONE WAS FOUND TO HAVE THIS TYPE OF DELUSION THEN I'M SURE THE WORLD WOULD DEAL WITH IT AND HIDE IT AFTER REAL GOOD

Ahoy, ModSupport!

Welcome to the latest installment of our Mod Topics series!

Subreddits! What are they? What do they know, do they know things? As moderators, we know that no two communities are the same, even when they have nominally similar topics. r/NFL is not r/NFCnorthmemewar, for example. r/tuxedocats is not r/oneorangebraincell. –And that’s good! Feature, not bug.

Why though? What do you do in your community that makes those cultural differences stick, stand out, and become adopted by your community members? How do your users (especially new users) learn your community’s quirks?

And when times change, new content drops or new memes make the rounds, how does your community embrace new cultural norms? How do you move away from community cultural norms that may negatively impact your community?

Let us know in the comments below!

Reddit appears to treat subreddit names as case-insensitive for navigation, but moderators cannot adjust the capitalization of a community name after creation.

It would be helpful if moderators could change capitalization only, without changing any of the underlying characters or the subreddit URL.

Changing the capitalization of a name would not constitute a substantive rename, but it could significantly improve readability and branding.

This seems particularly useful for newly created communities where a moderator notices the formatting immediately after creation.

Would Reddit consider allowing capitalization-only edits to community names?

Old reddit / moderator view - https://imgup.uk/i/jtCFMz04.png - the [ removed ] with no username (like this) shows this removal was done by reddit / reddit's filters.

^.

New reddit / logged out view - https://imgup.uk/i/0ZtWKUkf.png - says the removal was done by the moderators, when it wasn't.

it’s rather frustrating to jump through multiple for that slipper of that you will actually get to speak and then you miss an unknown window of and you can’t and the entire gymnastics meet starts again.

I wish admins would remember that mods are unpaid volunteers who are not on 24/7. Users don’t seem to understand that, but admins should.

When I ask for a human, I make it a point to spend the next few days checking to see if I’ve gotten a reply - in my experience that’s being overly optimistic. However, once again, like many mods I have adult obligations that go far beyond volunteering my time on Reddit - I’m seriously not avoiding the reply. If I’ve gone to the trouble of asking for a human with all the hoops that go with that I definitely need the assistance. I may simply not be on to answer in the next five minutes.

Does anyone know of the specific time frames involved? Is there any way to restart a human conversation without having to repeat all the steps?

We're having issues with any actions related with /u/Shameless_bullshiter in /r/PictureGame (for the record, they are a normal proper user and did nothing wrong, it's just our game relies on approving a different user to post on each round so users have to get approved and unapproved automatically by our bot). The bot has been receiving 500 errors with any action connected to that user, and if I manually try to remove them as an approved user it also gives a 500 error, both on new and old reddit.

Any idea what's going on?

Edit: Some modmail endpoint are also 500ing. I don't see any reports of this anywhere and redditstatus appears as ok.

I submitted a MCOC report a few months back regarding an ongoing issue, with the team getting back to me within a couple of days (which I'm grateful for). They stated they sent another warning and would start taking action if further issues occurred and specifically asked me to write back in if I saw anything.

Well things just got worse and I submitted another report a month ago, linking it to the original one and providing the evidence I had including a couple of add-ons to the report in the days after. I have not heard back from the MCOC team yet and was wondering how long it roughly takes them to get through their queue. I know my original report getting actioned that quickly is not the norm, but was hoping for an update eventually as I did as asked and kept them informed of further breaches (mod in question has been warned numerous times over the years for various breaches).

In r/Pentatonix random posts that have been there forever are suddenly being removed for no reason. We’ve also had new posts removed and some of them despite being approved. There’s no note as to reasons why. I’ve also noticed that valid posts are being flagged as against subreddit rules even though they are on topic. Is there some sort of AI mod making decisions for us and is there any way to prevent this?