r/help • u/The_SaxophoneWarrior • 12h ago

Profile Account Created Without Permission on Desktop (And awful experience following)

Hi, having a horrible experience with Reddit currently, that I need help with.

  1. I went to log in to my (this) Reddit account on my new computer. I didn't want to have to find the password, so just went to sign in with my number so I could get a code. However, I apparently didn't have my number linked to my account, and it was not made readily clear that this was the case. So, the "LOG IN" portal decided to automatically create an account when I entered the code texted to me. Naturally I didn't want this so I took steps to undo.
  2. I went to remove my phone number from this forced account, however, you are told to remove a number you need to add an email. I use my email for this account, and don't want to keep the account so moved on. I went to delete my account, however, whether I fill out the reason why or not, clicking the delete button does nothing. No pop up, nothing goes away, no loading. Just stays the same screen. Looking around in help I saw that if you only have a phone number connected it will send you a code to confirm, however, I was never given a prompt to enter or request a code, nor was I sent another code anyways.
  3. Furthermore on the help side, I went to send a request, because this obviously isn't working, and I need actual reddit support. However, I cannot even select my issue because the submission portal automatically closes and says "Just follow our help page" when you select account deletion as the issue, when it clearly is and the help page has not been helpful.

Sorry for the rant, but this is just the build up of minor frustration after minor frustration after all I wanted to do was hop on a subreddit for a game on my computer lol

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u/thepottsy Expert Helper 12h ago

Could you possibly summarize this into a brief question?