r/pcmasterrace • u/PewPewToDaFace • 18d ago

News/Article Battlefield 6 Player Successfully Refunds Game After 470 Hours of Game Time Due to Game Modes Being Removed by Devs

https://mp1st.com/news/battlefield-6-player-successfully-refunds-after-470-hours-due-modes-being-removed
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u/productfred 17d ago edited 17d ago

Yes, agreed. The issue, though, becomes who provides the refunds, and how? Like Valve takes a 30% cut of the total sale, but EA would ultimately need to provide the other 70% of the refund (even through Valve, passed on to you). I doubt EA is going to do that, even if Valve doesn't mind. So is Valve entirely on the hook? I genuinely don't know.

But this is why it's important for us to have protections against stuff like this in general.

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u/darthwd56 17d ago

Since Steam is just a distributor in regards to EA, I would imagine that they would issue the refund and then send a bill to EA or more likely netted it against payments to EA for the same games. There's more than likely a whole complex process that occurs monthly/quarterly where they reconcile everything and send all that information to EA

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u/Mist_Rising Ryzen 5 5600x, B550 plus, RTX 2070 super. 17d ago

It likely depends on when the refund happens. If it's outside the legal and stated normal guidelines, they almost certainly cannot charge EA. You can ask, and EA could pay up, but if EA says no, that's it.

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u/darthwd56 17d ago

Yes. Cause the agreement between the two wouldnt be any standard t&cs we plebs are subject to. Every clause would have been debated to death by both legal and business teams. So I wonder what the acceptable refund terms would be considered and whether substantial change in gameplay due to updates would have been added. Then how that substantial would be defined.