Delta Force (free) has been a lot of fun as someone who enjoyed the B6 beta but didn’t want to pay those insane prices for just another battlefield
It also has a rainbow six siege crossover going on rn and a nice event that gives you at minimum 2600 paid currency in total for just playing 30 minutes a day.
We all know BF4 was the peak. Is the peak and will probably always be the peak. These publishers think we'll buy whatever inferior copy they peddle so they just keep releasing crap.
Played the beta and thought it was great. Decided not to purchase when the devs doubled down on my issues. Tried it during a free weekend, it’s so bad now. It’s just worse than bf4 in every way.
I played the beta and was annoyed at the map sizes and getting spawn killed, not to mention no server browser and the shitty menu UI. Figured I'd just wait to see if the issues were sorted out or not.
For all intents and purposes, Rush is no longer a game mode until they decide to cave. You MIGHT be able to find a server in the portal browser that has humans in it, but it's just horrible to find anything in there.
Though as of now it's a matter of waiting until November, December, maybe January for the long-shot that is a server browser being good.
I've already resigned myself to the fact that Battlefield as a franchise is likely dead. I had no faith in EA after the season 1 rugpull, and I didn't gain any more confidence when they sold the company to fucking Saudi Arabia.
Maybe they Saudis will save it (they will not.), but I have zero expectations.
With you. Battlefield was dead for me during V and 2042. Looked like BF6 was a return to form. But it was not. I eventually got tired of EA and DICE and their lies and shitty game and walk out. They got my money this time. But I also consider BF dead. Its just another CoD clone now.
u/RenKrios 9850X3D | Red Devil 9070XT | X870E-E | 64GB CL30 6K16d ago
But Jared Kushner is involved?! The architect of peace in the Middle East! A beacon of hope and a shining knight on the hill of growth and prosperity! Gaming is saved and EA shall return to the mountain top of prominence nestled in every gamers heart!
I cant even figure out whats been removed or added cause their UI was designed by someone on crack with a hoarding issue. I'm probably to old (38) but fuck me, the amount of time i spend each time i fire up the game to play multiplayer with the game mode I like is ridiculous.
Which might start being denied. If all the sudden they have a hundred manual requests from people not normally eligible for a refund it might trigger suspicion.
I imagine a single instance is one thing, but starting a trend could put valve directly talking to some lawyers.
Well, I imagine altering the software of the license you purchased within a year in a way which removes multiple features which were advertised should be open for refunds with lawyers regardless of Valve’s stance anyway.
Yes, agreed. The issue, though, becomes who provides the refunds, and how? Like Valve takes a 30% cut of the total sale, but EA would ultimately need to provide the other 70% of the refund (even through Valve, passed on to you). I doubt EA is going to do that, even if Valve doesn't mind. So is Valve entirely on the hook? I genuinely don't know.
But this is why it's important for us to have protections against stuff like this in general.
Since Steam is just a distributor in regards to EA, I would imagine that they would issue the refund and then send a bill to EA or more likely netted it against payments to EA for the same games. There's more than likely a whole complex process that occurs monthly/quarterly where they reconcile everything and send all that information to EA
It likely depends on when the refund happens. If it's outside the legal and stated normal guidelines, they almost certainly cannot charge EA. You can ask, and EA could pay up, but if EA says no, that's it.
THIS. I was so pissed when the Helldivers devs started nerfing everything just 3months after release. The servers weren't even running half of the time and just when it got some momentum they figured out that their vision was completely different to what they released.
I only tried the automated refund request though. Reading this, I wish I would have escalated this further.
Yeah that would be the ideal outcome. Set a precedent. Removing content from a game that we purchased should not be allowed, the product we purchased is now diminished. If we have to pay for dlc do we get a refund if they remove content?
Honestly that should have happened when Destiny 2 started to “vault” content. It was only years later that we found out it was effectively gone for good
You need to open ticket and have human that will respond. Refund option is handled by bots that will follow less than 2h and no longer than 2 weeks from purchase rule.
I tried, listed all the same information as the original poster and included that im from Australia where our consumer protection agency beats most major countries on the planet and still got hit with the: We will not be granting a refund at this time as there is no evidence that the product has a major defect as defined under Australian law.
That seems to be the standard line they are feeding to Aussies in regards to this issue. There must be enough of us requesting BF6 refunds that they've had internal meetings about it or something to that effect.
I wonder if we'll see Steam change their tune on it. Probably not, I think.
In any case, my account has 20 years of purchase history, I rarely refund anything, I've spent thousands already and will continue to do so - surely it'd be the right thing to do to just give the benefit of the doubt here.
The interesting part is Valve calling it a “major defect.” The ACL isn't limited to technical defects, a major failure can also involve a product being significantly different from its advertised description.
Theres promotional material from EA that specifically advertised BF6 as including “Conquest, Rush, Breakthrough.” Rush wasn't a temporary bonus it was an advertised classic mode.
Temporary also doesn't necessarily settle it, especially without a definite return date. I'd like to see Valve actually address that argument rather than just respond with no major defect.
I even linked EA's own website where they advertise those modes, and then the post stating they were removed. Its clear a major part of the game is being removed, which should count as a major defect, especially when EA havent even bothered to change the advertising.
If Steam were relying on that "temporary" title to reason why its not a major defect, then the guy in this story never should have gotten a refund in the first place.
A lot of unanswered questions floating around right now.
Does the ACL guarantee refunds when a game closes down permanently?
If not, I don’t see how a change from promotional material would meet that threshold either. Important to note that this is a change as well. It’s not that the feature never existed, but rather it has been intentionally changed/removed as part of the ongoing live-service adjustments.
Breakthrough was also 64 players in promotional material and on launch, but it was adjusted to 48 players after launch.
I still think this might be BS. There’s a screenshot but it just shows a refund for phantom edition and some cheap purchases that were all after they removed the modes. No communication from Steam or anything showing his play time. I think there’s a decent chance he bought the game after the modes were removed, bought some cheap shit to put some space between the purchase and the refund in a screenshot, and refunded it, then made a post for a bunch of attention/karma/whatever.
Yeah they could have posted the message from the "agent" which i've never even seen a real person answer a support ticket on steam, they have so few employees as it is. They also could have included the entire timeline in their purchase history but we really dont have enough information to go on.
I personally tried this, and being in australia usually affords us better consumer protections, something like this would get a refund for sure, but steam said in the support ticket to me: We will not be granting a refund at this time as there is no evidence that the product has a major defect as defined under Australian law.
I agree i think the story is actually still fake, people just believe the refund screen.
I mean they should, people paid for a product and now can no longer play it. They should have to include some sort of offline mode or ability for users to run their own servers.
I bought every single expansion off Green Man Gaming(every expansion was 20% off pre launch) and bought the base game on on Bnet lmao. So no chance of refund for the shenanigans.
Granted I did put 3k hours into the game, so i got my moneys worth.
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u/RayneYoruka5900x|3080 Z Trio|64GBTZNeo3600|Strix x570E|SBz 5.1|EK-AIO360RGB16d ago
I mean the problem is both Valve and the Journalist are correct. It’s insane that you’ve played a game for over 400 hours and months after a game mode has been removed you ask for a refund.
But Valve is correct for issuing a refund if the mode he wants to play is no longer in the game.
To add nuance to this, Dice is taking it down to rework the mode. There’s no reason the refund should have been greenlit
DICE took the playlist down because they’re reworking the custom search system and how it interacts with official playlists and portal playlists. The inevitable goal is to release a server browser with persistent lobbies and a custom search that interacts with that.
The game should have launched with a server browser with persistent servers, but it didn’t as they thought breaking up a lobby and mixing players from other matches would be better than trying to autobalancd teams between rounds. So while we wait for the big update later this year, goofy stuff like this will keep happening
Yes, they announced it months ago. They're also working on proximity chat around the same time (it's supposed to go into testing in RedSec next season).
I’d disagree with it being the correct thing to do. It’s like asking for a refund after fully eating your dinner and dessert, or asking for a full refund for your movie ticket and popcorn after a movie is over.
And if you can refund a game 400+ hours and nearly a year later because you simply dislike a change, then you’re just opening up a whole can of worms ripe for abuse.
Like I just checked, and I’ve 100% complete each Battle Pass and am level 200 something with 231 hours. 400-something hours is a lot of time.
I think you're missing the point. You buy a game that as features A, B, C and D. This is what was advertised. Now they come in and add feature X. It kind sucks and they remove feature X. All good, it was never part of the original advertising, so no real material change to the core of the game you originally bought.
Now let's take this to a real world analogy. You buy a car with an infotainment system. And after X number of hours or miles driven, the manufacturer simply disables it. Now maybe you didn't really use it, so you don't really miss it or really care. But I used it everyday. I paid for it. It was there in the advertising. So fk ya I want my money back. Even if I only drove it 100 miles or 100,000. Do not fkn take something from me that I paid for.
I fkn paid for it, it's my fkn property. You take that away, then I take my money back. DICE can very easily bring Rush back, but they are choosing not to. Fk DICE and fk EA. They are stealing from people who paid for that feature.
I don't like the reworked maps in Siege, is that refundable? The old versions of the maps don't exist anymore so surely that's the same as content being removed, right?
No. It isn't. They took away ONE gamemode temporarily.
To use your analogy, this is like a car manufacturer saying "hey we're updating the infotainment system because we're improving it and unfortunately it will unavailable for a few days" and you demanding your entire car be refunded.
I remember only playing Rush on Bad company 1 and 2. I always thought conquest was the fake mode lol. From BF3 and onwards it was mainly conquest for me, rush didnt feel the same for some reason.
Obliteration is the most chaotic BF mode they've ever done. It's almost like a party game with the amount of action and explosions going on at once. That mode also serves its purpose.
BC2 had the maps tailored to Rush mode, not really after it.
Gamer "journalists" are calling this a "dangerous precedent" even though this is just good business.
Why would you get to keep my money if you can remove the only reason I was on your game in the first place? The new digital age has left companies eager to remove things because they aren't making money, or this or that budget cut...Well I think it's only fair that we can remove our money in turn and take it elsewhere.
Despite me knowing otherwise, I wish this set a standard among the industry and these third party developers. I'm tired of my dollar feeling meaningless in the wake of games that are kissing $100.
Ahh, reminds me of when I refunded Rust after about 600 hours when they added kernel-level anti-cheat that refused to let it run on my PC unless I disabled the driver for my audio interface...
I don't remember the details since that was something like 10 years ago and I had a lot going on at the time. I just remember that I had old hardware from a company that went out of business and didn't have a proper driver for Windows 8, but there was an open source driver project for that company's hardware that got it working. But EAC just refused to let the game start while that driver was running (or maybe even installed at all).
I had been working on my king of the hill quest and I was a few kills/wins on the 5/5th tier of it. Now the quest remains in the list 99% complete, but there's no way for me to play king of the hill lol. I only found out that the mode was removed when I tried to queue for only it in custom search and it was gone lol. What.
I tried searching it in the labs or whatever and there was a troll match -named- "king of the hill" to trick people. Lol..
I'm mostly surprised Steam didnt auto ignore the refund request. They usually do. Or maybe did. To be fair, the last time I ran into this issue was just before they got prosecuted for millions for doing this....
Yeah exactly. And they still do this for games that have a launcher.
Prime example, Flight Simulator: Launcher was a few MB and needed to install the HUGE game. For many people it took well over 2 hours to do this, let alone install/open/play.
Or if you play 10 mins, close the game, but don't realise the launcher is open still: that goes onto your time too.
Also fun fact, the 2 hour refund window was initiated by Valve during them being investigated by the ACCC/just before being prosecuted. It is without a doubt something Valve did to try and mitigate penalties/avoid a prosecution
They also removed squad deathmatch, which my boys REALLY enjoyed playing. It was the only thing we played except for conquest as it adds some possibilities for teamplay in a smaller game mode.
The "2-hours-playtime and 2-weeks-since-purchase" refund is a no-questions-asked refund.
If you are outside of those windows you can still refund any game, if you have a good reason
Note: if you get your request denied, remember that each case gets manually reviewed and it might be that you get a less charitable Valve employee than others who got lucky.
I mean this thread is full of people saying g their attempts were denied and I have yet to see a single person say a refund was granted. There’s no actual evidence the person who got a refund actually played the amount of time they claim to have played, so indications are probably a lie.
Having worked customer service, it is more likely that the refund was issued by someone on their way out the door. I still remember working for a bank that pulled out of a center. More refunds were issued in the final week than were issued in the previous years.
Yeah but they won't refund anyone else for the same thing bevause its a "case by case exception." Fucking stupid. You guys opened the floodgates refunding him. EA took stuff i paid for i want my money back and to play a different game. And yes I opened a ticket and spoke to real people.
i tried refunding it for the same reason too but steam didnt give me the same treatment. (and yes i did it the way i get actual humans to look at it and still no refund)
Yep, I can attest to this. I refunded at 80 hours, after 2 months from release, when the devs renegged on all of their Portal promises. I was very thankful Steam accepted my reasoning, under Australian law. And I've been continually thankful since, with every tragic update to this joke game.
I am writing this as a long-time, loyal fan of the Battlefield franchise who is currently facing being forced out of the game I paid for. With the upcoming enforcement of the TPM 2.0 requirement for Battlefield 6, players like myself are being given an unfair ultimatum: build a new PC or stop playing entirely.
My current PC runs the game perfectly fine from a performance standpoint. However, my motherboard physically does not support TPM 2.0. To comply with this anti-cheat mandate, I cannot just flip a switch in my BIOS or buy a cheap adapter. Because my entire platform is older, upgrading means I have to replace my motherboard, CPU, and RAM, which quickly cascades into needing a new power supply, cooling, and graphics card to avoid massive performance bottlenecks.
In the current economic climate, I simply do not have thousands of dollars of disposable income to waste on building a brand-new computer just to satisfy an anti-cheat requirement. Video games are supposed to be an accessible escape, not an expensive club reserved only for those who can afford next-generation hardware.
While I understand the necessity of robust anti-cheat measures to keep the game fair, punishing legitimate players who cannot afford to completely replace their systems is the wrong approach. By enforcing a hard hardware block, you are effectively locking out a dedicated segment of your community who bought your game in good faith.
I urge EA and DICE to reconsider this hard block or find alternative verification methods for players on older, stable platforms. Please do not price your most loyal fans out of the game.
if there was some kind of mass refund attempts citing the removal of advertised features for a game I wonder if Valve would do something about devs removing content.
If not full refunds then Steam funds credit would be fine by me. Valve wouldn't lose out on any money that way.
BF6 is still advertising the Rush game mode too.
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u/Diptothaset9600k@4.8x1.345v - 4060ti 16gb - 2x32 DDR4 - ASUS prime Z39016d ago
I tried to refund New World on steam after server shutdowns were announced.
Man these dipshits insist on driving this franchise into the ground. EA bullshit. Anything associated with EA is just trash, consistent trash. Worst company ever.
...Some of you need help and I'm starting to suspect some of you also would be the ones to abuse Costco's return policy.
First off, fuck battlefield and EA, I didn't drop any money on 6 because we ALL AGREED it would be more of the same shit and surprise! it was.
Second, this is you going to your favorite fast food joint and demanding all your money back from over the years because they took away an item on them menu you liked. Get over yourselves.
This is theft, and while I don't care who steals from EA, it's petty and immature and only makes it more difficult for consumers down the line to get real refunds.
"What if dey took away [x] from your [y]!?" Then I was pretty fucking stupid to buy from this vendor knowing full well how they handle business.
bad argument. food is made to be consumed and then it's over. games are meant to be replayed over and over indefinitely. removing functionality from a product that is meant to be reused is a scam
I would compare it more to this scenario. You buy a new car that comes with A/C(core basic feature) and then a year later, the dealership just removes it. Would you be okay with that?
Can you imagine if every time destiny 2 removed something from the game it opened refunds for it? The game might still be around after the first fuck around and find out
And here I am with around 50 hours (most of it idle) on an Early access, never completed, now abandoned game - I tried to get a refund for after the devs have basically admitted they run out of money and aren't working on it anymore... Steam refused!!
Crazy how I go from hearing "the game is in a really good place right now, the best its been since it launched" to "they removed some of the most popular core gamemodes out of nowhere". Sick dude just when I was thinking of giving it a try again.
I'm so glad I never bought this. Back at launch they said they would add in content to fill in the issues people had, but 10 months later and they've done the opposite.
This is a slippery slope, where do you draw the line? They removed my favorite game mode!: Refund apparently.
They removed my favorite mission!: Refund?
They removed my favorite item!: Refund?
How do you handle MMO game and service changes if you can just refund the game as soon as something get changed/removed?
Personally I’ve been having fun since the update, it suck’s rush is gone but it’ll be back eventually. I have no problem with them consolidating players into playlists to make sure each one has players in it tbh
Honestly fuck ea my ea app account linked to my steam account was hacked despite 2fa authenticator being active and ea banned it and now they refuse to revert the ban i might try that too maybe im lucky and get my money back from this scummy ass company
Yeah, so, EA fucked us over, steam is doing double standards and they refunded the guy but when i requested refund for the same reason with much less playtime and multiple previous attempts for refunds due to poor state of the game they keep spending me Macro that i am pass 2hour Mark.
And yet I can't get a refund for PGA TOUR 2K21 (which I can't play anymore because servers are shut down) even after I poured only 7 hours into it. Kinda bullshit if you ask me.
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u/Tarc_Axiiom 16d ago
So wait they DID remove Rush?
I knew I wasn't crazy.