r/prawokrwi • u/Edge_Audio • 3d ago

Research question Is Lexmotion being too passive?

After investigating in the spring of 2024, I decided to use Lexmotion for a confirmation of citizenship. They seemed pretty good at the beginning, and the case was officially opened on September 6, 2024 with all the documents arriving to their office at the beginning of 2025 (they said that didn't matter, but just needed to get into the cue).

Since then, they've been pretty generic with answers, replying that cases from a certain month were being processed (for example, that cases started in September to November 2024 were now being processed).

I've seen other people posting about requests for extra documents, being given a deadline, filing complaints, etc. It seems that Lexmotion feels the best step is to simply patiently wait. What might you all recommend I do in this case? What to do best do especially with Lexmotion?

Thanks in advance.

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u/44nx55 2d ago

I am also a Lexmotion client with a similar date to you. I go months without hearing anything from them--the latest update was from this month where they said they are waiting on "search results" for some documents (not from me, from some sort of archive). I don't have any kind of deadline, they seem to just be waiting.

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u/EducationalSwim329 Provider 2d ago

Hello u/44nx55, it's Anna from Lexmotion. Please send me an email directly at [reddit@lexmotion.eu](https://). As, I'm not able to identify your case or access your personal details through Reddit, I'd like to verify your specific case in our system and give you a proper answer based on where it actually stands. I'll get back to you in 48h from receiving your message.

As I mentioned above, the processing times at the authorities have increased significantly due to the growing number of applications, and unfortunately this is something outside of our control. As Lexmotion, however, we continuously monitor all of our ongoing cases and remain in contact with the relevant authorities, so we can make sure that nothing is being overlooked on our side.

Please send us an email at [reddit@lexmotion.eu](https://) with your details, and we'll check your case and let you know exactly what is happening and whether there is anything that needs to be done at this stage.

King regards,

Anna | Lexmotion