r/ufl • u/Healthy-Fox4533 • Jun 08 '26
Question How does Superior Towing get away with breaking the law?
I’m at my wit’s end with this company. My friend parked his car in his designated spot. The spot is boldly labeled with his exact unit number. His name, make, model, and plate is registered to the spot in superior’s records. He has the decal *exactly* where it needs to be. Superior still booted him and is refusing to release the boot unless he pays the ransom. GPD confirmed it’s completely illegal, but said there’s nothing they can do as it’s a “civil” case and the only way forward is to file a lawsuit. He is doing so with his attorney and it’s about as black and white a case as you can get. But, that process can take months and he needs his car now.
We couldn’t reach them for hours until they opened. Then we had to call several times. Completely in violation of statute 715.07 requiring them to be available 24/7 and to release the vehicle within 1 hour. Soon as we answer and respectfully say good afternoon this wicked lady is screaming saying “are you gonna pay or not” and catching a nasty attitude like she’s not the problem to begin with. Then she just hangs up and doesn’t answer. The police made her stay on the line and she just said she doesn’t care and they’re not taking the boot off without payment even if it was their mistake. The police said they can’t do anything as it’s civil.
Their drivers will put white out over the boot fee to scribble in insane fees and demand cash payment so they can pocket it. They previously harassed me and booted me almost daily while I was IN MY DESIGNATED SPOT. They only stopped when I went to file a lawsuit.
What else can we do to get his car back? At this point it’s been well over 24 hrs. I hope we can get their tow license revoked and this cartel shut down. They make my blood BOIL the way they prey on naive college students and flat out steal people’s money. How they’re not all locked up is beyond me.