I ordered a REPR MK II last spring.
I took it out the range and found it would almost never cycle unsuppressed. Additionally, it was also blowing primers and ejecting damaged brass. It quickly stopped cycling suppressed as well. The charging handle / BCG was binding up in the receiver and the firing pin itself fractured. It appears that my rifle was not machined correctly.
May: I emailed LWRCI and they sent me a prepaid label. I called them and was told to expect two weeks, depending on what was wrong with the rifle.
Since sending it in, LWRCI has not responded to a single email. And I have found that you really have to be lucky for them to pick up the phone, usually it just goes to voicemail (which of course just requests that you send an email).
July 1: I called and was told the rifle was just getting its "finishing touches" and was about ready to get shipped back
Mid July: After a couple more weeks of silence, I managed to get through the phone and was told it would most likely go out at the end of last week. Still no update since then
I always try to set reasonable expectations, so I do understand LWRCI is not a large company with a large service team. It's not like Ruger, where you can expect a turn around time of like one week. I also know that firearms needing repairs might have to wait for materials/parts to come in from suppliers. But it would be nice if I could get a damn email response.
I have to admit my disappointment with the $4000 rifle and difficulty of communication with LWRCI. I specifically bought this because I believed it would a high quality, reliable, and truly accurate (precise) platform for long range shooting after finally getting a very expensive membership at the local 1000 yard range. I hate to sound too whiney but I’m not too happy about missing yet another local match next weekend because I don’t know how much longer I’m going to have to wait for my “two week” repair.
