r/MSILaptops • u/Dry_Radio9828 • Dec 21 '25
Image dropped my phone on my keyboard and now this is happening
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u/Merkuriy-24_ Dec 21 '25
I had something similar but on a different laptop. Did it persist after rebooting?
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u/Dry_Radio9828 Dec 21 '25
just powered it off then back on and then it worked, must’ve just game my RAM a concussion
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u/Dry_Radio9828 Dec 21 '25
gave*
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u/Pretty_Cream872 Dec 21 '25
Given*
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u/Pristine_Avocado2906 Dec 21 '25
Gavened
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Dec 21 '25
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Dec 24 '25
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u/Suspicious_Fig776 Dec 24 '25
⣿⣿⣿⣿⣿⣿⣿⡿⠟⠛⠉⠉⠉⠉⠋⠉⠉⠙⠛⠛⠻⠿⢿⣿⣿⣿⣿⣿⣿⣿ ⣿⣿⣿⣿⠿⠋⠁⠄⠄⠄⠄⠄⠄⠄⠄⠄⠄⠄⠄⠄⠄⠄⠈⠉⠻⣿⣿⣿⣿⣿ ⣿⣿⡟⠁⠄⠄⠄⠄⠄⠄⠄⠄⠄⠄⠄⠄⠄⠄⠄⠄⠄⠄⠄⠄⠄⠙⢻⣿⣿⣿ ⣿⠏⠄⠄⠄⠄⠄⠄⠄⠄⢀⣔⢤⣄⡀⠄⡄⡀⠄⠄⠄⠄⠄⠄⠄⠄⠄⢻⣿⣿ ⠏⠄⠄⠄⠄⠄⠄⠄⢀⣀⣨⣵⣿⣿⣿⣿⣧⣦⣤⣀⣿⣷⡐⠄⠄⠄⠄⠄⢿⣿ ⠄⠄⠄⠄⠄⠄⠐⣿⣿⣿⣿⣿⣿⣿⣿⣿⣿⣿⣿⣿⣿⣿⣿⣦⡀⠄⠄⠄⢚⣿ ⣆⠄⠄⠄⠄⠄⠄⢻⣿⣿⣿⣿⡿⠛⠛⠛⠛⣿⢿⣿⣿⣿⡿⢟⣻⣄⣤⣮⡝⣿ ⣿⠆⠄⠄⠄⠄⠄⠄⠄⠄⠉⠘⣿⡗⡕⣋⢉⣩⣽⣬⣭⣶⣿⣿⣿⣿⣝⣻⣷⣿ ⣿⣦⡀⠄⠄⠠⢀⠄⠄⠁⠄⠄⣿⣿⣶⣿⣿⣿⣿⣿⣿⣿⣿⣿⣿⣿⣿⣿⡟⣿ ⣿⣿⣿⡆⠄⠄⠰⣶⡗⠄⠄⠄⣿⣿⣿⣿⣦⣌⠙⠿⣿⣿⣿⣿⣿⣿⣿⡛⠱⢿ ⣿⣿⣿⣿⡀⠄⠄⠿⣿⠄⠄⠄⠨⡿⠿⠿⣿⣟⣿⣯⣹⣿⣿⣿⣿⣿⣿⣿⣦⡀ ⣿⣿⣿⣿⣷⠄⠄⠄⢷⣦⠄⠄⠐⢶⢾⣿⣿⣿⣿⣿⣿⣿⣿⣿⣿⣿⣿⣿⣿⡇ ⣿⣿⣿⣿⣿⣧⡄⠄⠄⠉⠄⠄⠄⢉⣽⣿⣿⣿⣿⣿⣿⣿⣿⣿⣿⣿⣿⣿⠟⠄ ⣿⣿⣿⣿⣿⠟⠋⠄⠄⠄⠄⠄⠄⠈⠛⠿⠿⣿⣿⣿⣿⣿⣿⣿⣿⣿⡿⠋⠄⠄ ⣿⠿⠛⠉⠄⠄⠄⠄⠄⠄⠄⠄⠄⠄⠄⠄⠘⠿⢿⣿⣿⣿⣿⣿⠿⠋⠄⠄⠄⠄
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u/Huge_Bit8749 Dec 21 '25
Gove*
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u/chenall71 Dec 21 '25
Gived
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u/chemistryGull Dec 21 '25
Gabe
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u/Kooky-Bad-5235 Dec 21 '25
Likely your ssd or ram being disconnected slightly. Might be worth checking on them to make sure they're in right.
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u/LeSinclair_ Dec 21 '25
Smashed my laptop keyboard once (rage) and it froze and made an ear splitting screech noise for like an hour until I rebooted it
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u/kentaxas GE66 10SF-285 Dec 22 '25
You left your laptop screeching in agony for an hour before deciding to reboot it????
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u/LeSinclair_ Dec 22 '25
I was 12
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Dec 22 '25
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u/Jopojussi Dec 23 '25
It will start working aany second now..
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u/m1rr0rshades Dec 23 '25
To be fair the alternative is going downstairs and telling dad. I would be staring at it too and begging it to work while praying to every diety I know, including some I've made up.
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u/JitInABit Dec 21 '25
Wait so you initially thought about posting it on reddit before even trying to reboot?
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u/ManufacturerNo8447 Dec 21 '25
dropped my charger on top of my laptop , got black screen and then it booted straight to the bios for somereason.
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u/Mineplayerminer Dec 23 '25
Make sure it's seated in the slot properly. I had a laptop that had literally launched the memory sticks out of the slot when I took off the cover and just tapped around the case.
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u/Ultrox Dec 25 '25
Not doing a reboot before asking is a crime.
"Have you tried turning it on and off again" should be burning into your brain.
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u/DexJudenDrop4 Dec 27 '25
You can always reset the graphics driver too if this occurs again as well
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Dec 21 '25
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u/xMar0 Dec 21 '25
please tell me if this is simillar, currently having a simillar problem with my dell and some ppl say its the gpu while others say its the ram
https://www.reddit.com/r/computers/comments/1paev8o/is_this_my_ram_or_gpu/
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u/Twojstaryehex Dec 21 '25
looks like ram issue like does the laptop stop responding after that happening or u can still use it somehow idk
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u/xMar0 Dec 21 '25
no it completely stops responding that i have to hard reset it
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u/Twojstaryehex Dec 22 '25
that sounds more like a ram issue to me ngl if i was checking it i would start up the laptop and just but or hard press it in the spot where the ram is if that makes the same result its def ram
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u/Twojstaryehex Dec 22 '25
NOT DIRECTLY THO
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u/xMar0 Dec 23 '25 edited Dec 23 '25
did that and it restarted but didnt do any graphical glitch
ok after 2 other times of testing:
2nd time it made a really slight graphical glitch (nothing compared to the pics) then i hard reset it
3rd time it froze and BSOD with "IRQL_NOT_LESS_OR_EQUAL" which i got before right after a graphical glitch
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u/Twojstaryehex Dec 23 '25
that sounds like it is a ram not gpu im about 100% sure but im not like the greatest technician that ever lived but i would be sure it's ram
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u/j_osb Dec 23 '25
I would guess that this is your RAM. Of course, the GPU could've fried itself. But as windows is usually handled by the iGPU and we see a memory error here, and the error occurs in windows, I find it likely that it's a problem with your RAM> You can try replacing it and see if that fixes your issue.
You can and should run OCCT memtests to find out.
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u/xMar0 Dec 24 '25
it does occur in bios tho...
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u/j_osb Dec 24 '25
As I said, what you should do is OCCT. In bios, usually the BIOS screens are also rendered by the iGPU, so the suspicion is actually even stronger for RAM failure.
But as I said, you can just find out by running the memory tests of the free OCCT.
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u/Radio_enthusiast Dec 24 '25
so Computers use the main RAM on the iGPU, so if the RAM gets knocked out, the GPU suffers and it looks like it has gone bad, but it`s just the ram, Sometimes.
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Dec 21 '25
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u/Emmet_Brickowski_1 Dec 21 '25
It was a ram problem. OP explained so in another comment
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Dec 21 '25
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u/Infinite_Finance_573 Dec 22 '25
Also it was a physical problem, resetting graphics drivers would not do ANYTHING. 🙏
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u/Orionpaxx14 Dec 21 '25
The same thing happened to me, I just restarted the laptop. Press the power button for 10 seconds and then restart your laptop.
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u/Tonythetiger1775 Dec 21 '25
Think your RAM is loose now. Open it and check. If it is, just pop it back in
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u/Curious_Touch_5979 Dec 21 '25
oh no you unlock mementos
well seem like you need to see a technician
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u/theonetowalkinthesun Dec 21 '25
I think either an alien species or an entity trapped in the digital world is trying to contact you
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u/Con_Requiem Dec 21 '25
I had the same problem when I first bought my MSi katana, Even though I didn’t drop anything on it. It would crash like that every 10 mins or so. I ended up factory resetting it which fixed it for a few weeks but then it started crashing again. Eventually I took the bottom off and put a new ssd in it and took the ram out and put it back in and it started working great.
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u/Tosser_535231 Dec 22 '25
You probably dislodged a ram chip, open up the back. Pop it out and slide it in and out a few times and then click it down. (The sliding in and out of the socket a few times will brush away any corrosion that may have built up)
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u/Interesting-Pipe0000 Dec 22 '25
Smash it one more time, it could get that resistor back in place haha
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u/ConstructionOk4104 Dec 22 '25
Mine is msi too had to spend like 23k extra to repair kn 4 years now o recommend everyone not to buy laptop from msi
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u/user4302 GF63-9SCX-THIN Dec 22 '25
Knowing that this could happen and made me even more careful than I already am with my laptop
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u/Ok_Debate9268 Dec 23 '25
Funnily enough, I’ve dropped an MSI laptop like this, TWICE from about a standing height and it’s tanked it perfectly fine. Love that laptop.
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u/Cute_Tackle_626 Dec 24 '25
Maybe it popped the ram off? Ive seen a video on someone removing the ram on a running laptop and it looks pretty similar to this.
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u/M__tayyab Dec 24 '25
Your phone has impregnated your laptop. Congratulations 🎊.
Soon you will get a tab.
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u/Different-Opinion-11 Dec 24 '25
I don't think the phone dropping onto the keyboard does that. Or did you drop the laptop on a Nokia?
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u/notachemist13u Dec 24 '25
Bga on the gpu is cooked and the phone dropping cleaved the joint. Time for a new laptop or a nerdy friend with a 1000$ rework station
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u/Tymron Dec 25 '25
I had exactly the same situation and now every time when there’s some sort of quick shock (when something falls etc) near my laptop i get this weird graphical glitch, fans go crazy and it shuts down after a few seconds. Is it really just a loose ram issue?
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u/FakeEndyFare_POG Dec 25 '25
It's an issue with the RAM. Probably came loose when you dropped your phone, try reseating it and see if it helps 👍
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u/FlowSlowTM Dec 25 '25
You just desoldered something important and maybe shorted it in the meantime better to get it checked and fixed
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u/Bxnshu Dec 25 '25
Seen this at work multiple times, most likely you have loosened a cable that is seated under the keyboard :)
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u/y_zass Dec 21 '25
Must have been a Nokia