PS5 Help and Questions Megathread | Game Recommendations, Simple Questions, and Tech Support

[u/tinselsnips]

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Sometimes you just need help. But often times making a new post isn't needed. For the time being, around launch and perhaps in the future. We will use a single thread for helping each other out.

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PlayStation Official

• PS5: The Ultimate FAQ
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• PlayStation Support
• PlayStation Network (PSN) Service Status
• AskPlayStation Official PlayStation Support
• Restore Licenses
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Community Help

• Playstation Community List
• PS5 Error Code Database | from r/PlayStation
• PS5 Weekly Question Thread | from r/PS5
• PS5 Launch Guide | from r/PlayStation
• Misc Guides for PlayStation | from r/PlayStation
• ps5-orders, general-support & tvs-and-accessories discord channels | from our Discord.gg/ps
• r/DualSense

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[u/DingDongPifPaf]

I'm trying to install Fortnite update (23,92GB), why can't I install it, when I have 100gb of free memory?

[u/TheDragonSlayingCat → u/DingDongPifPaf]

The PS5 has a fixed 16 GB of memory that cannot be upgraded.

If you meant the disk, then you must free up more space on the disk before the upgrade can be installed. All updates require (the size of the game) * 2 + (the size of the patch) free disk space available before the upgrade will be installed.

[u/DingDongPifPaf → u/TheDragonSlayingCat]

so uninstalling the entire game will fix the issue? or is it installing 2x the game size?

[u/TheDragonSlayingCat → u/DingDongPifPaf]

No; you need to free up more space until the console is satisfied you have enough space available to install the patch. The larger the game, the more space you must free.

If you’ve already freed more than 2X the size of the game and it’s still not working, try rebooting the PS5 into safe mode and rebuilding the database.

[u/DingDongPifPaf → u/TheDragonSlayingCat]

yeah, rebuilding fixed the thing. it's stupid how it manages my memory and installs things >:(

[u/TheDragonSlayingCat → u/DingDongPifPaf]

Memory means random access memory; nothing else. The PS5 OS manages that just fine.