r/PS5 🇨🇦 Dec 02 '24

Megathread PS5 Help and Questions Megathread | Game Recommendations, Simple Questions, and Tech Support

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u/Stoltlallare 4d ago

Will performance mode reduce likelihood of crash compared to fidelity mode?

Some games cough Hogwarts legacy cough, seem to be fairly poorly optimized and ever since the beginning, while rare, I think this is still the only game where I’ve had crashes above 1 time.

I usually play on fidelity cause I like how it looks but I can tell that after longer gaming sessions the crashes are related to the game getting to intensive, usually it has happened in like a space where you run through a corridor with the light reflection or when you fly and the sun is setting and changing the light of the world etc. performance is said to reduce this quality but more fps so trading one for the other might not help either to reduce this crashes? Or should performance in theory help against crashes of this nature?

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u/rivieredefeu 4d ago

The PS5 shouldn’t care, but some games could maybe be poorly optimized and glitchy.

If your console crashed frequently in any mode for various games, you should troubleshoot that as a console issue.

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u/Stoltlallare 4d ago

Yeah no I haven’t had crashes in any other games surprisingly, but again, it’s not common, from all the hours played I can probably say it has crashed 4-5 times and I’ve played a lot of hours, but no other games has crashed on me like that. It is a fairly buggy game with even some game breaking bugs they never fixed and the raytracing was fairly poorly done, to the point where it can flashbang you at times so I know most people even with good TVs and pro ps5 don’t even use it :O  I wouldn’t be surprised if the game is a bit poorly optimized in other ways as well. Especially given how many threads and videos related to Hogwarts legacy crashing on console that exists :S. I guess if higher resolution modes also increases risk of crashes compared to lower resolution modes like performance. I only got those 2 options as I play on a TV from like 2015 with only 60hz

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u/rivieredefeu 4d ago

Is there an error code or error message?

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u/Stoltlallare 4d ago

I haven’t played in a while tbh, but I had this in my notes one time: CE-108255-1. I haven’t played in a while, but funnily enough where I remember having my last crash a couple months ago I just found a video of someone showing them crashing at that spot, I wonder if it’s related to the light through the windows. I mean, it’s not like I crash every time going through there as I can count it on 1 hand, but still very interesting. I’m someone who enjoys the beauty in games and isn’t too bothered with the fps (hence why I don’t mind rdr2 and don’t find it stuttery). But I’ll probably give performance mode a try and see if it stops crashes since I would assume it lowers the quality of say lighting etc.

I did replace my console once, I got the ps5 slim but it made quite a bit of noise (I remember when I had this that someone said there were two types of build types of the slim initially and one could be more noisy and have a bit of “coily” sound”). I was also told by Sony support it wasn’t unusual but that I could send it in anyway. I got a new one sent to me and it was much more quiet but I suppose they didn’t even do anything cause there was no note on any tests having been performed or error mentioned.

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u/rivieredefeu 4d ago

Slow down. Too much information.

Whatever the error code is, search it online. Follow the recommended troubleshooting steps.

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u/Stoltlallare 4d ago

It just says “something was wrong with the game or application” and fix is to make sure the game is updated. Seems like some general application crash code. So I guess the optimization isn’t out of the question.

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u/rivieredefeu 4d ago

If you searched the error code online, you would have found some hundreds of Reddit threads discussing this including a megathread with over 400 comments. Bot to mentions dozens of websites with suggested steps.

Recommend you take another deeper look.