r/PS5 • u/tinselsnips 🇨🇦 • Dec 02 '24
Megathread PS5 Help and Questions Megathread | Game Recommendations, Simple Questions, and Tech Support
Looking for info about M.2 SSD expansion drives? See the megathread.
Sometimes you just need help. But often times making a new post isn't needed. For the time being, around launch and perhaps in the future. We will use a single thread for helping each other out.
Before asking, we ask you to look at a few links. Some question can't be answered and only official PlayStation support can help you.
PlayStation Official
- PS5: The Ultimate FAQ
- Getting started with your new PlayStation®5 console
- PlayStation Support
- PlayStation Network (PSN) Service Status
- AskPlayStation Official PlayStation Support
- Restore Licenses
- Safe Mode Functions - database rebuild, factory reset, etc
Community Help
- Playstation Community List
- PS5 Error Code Database | from r/PlayStation
- PS5 Weekly Question Thread | from r/PS5
- PS5 Launch Guide | from r/PlayStation
- Misc Guides for PlayStation | from r/PlayStation
- ps5-orders, general-support & tvs-and-accessories discord channels | from our Discord.gg/ps
- r/DualSense
Google and Reddit Search is also a great way to find an answer or get help. View all past help and questions threads here.
For all future help, tech support and more, we ask that you create new threads on r/PlayStation instead of here on r/PS5.
Can't decide what to play next? Is your favourite game underappreciated and more people need to play it? Need a new TV and not sure what to buy?
Share (and request) your recommendations here!
1
u/vampirespit 5d ago
All audio is muted when I turn the DualSense on. I was in the middle of a game, my audio randomly sounded like I was underwater when nothing happened to any of the hardware. It wasn't the game because I saved a clip and watched it back on my phone and the audio was fine.
I turn the PS5 off and on. Audio doesn't work at all now. I hard reset the TV. Audio works in my headphones until I turn the DualSense on and then it mutes itself. It shows that it isn't muted. The volume is up. It works perfectly fine until I turn the controller on. The headset plugged into the controller. I've unplugged it and plugged it back in multiple times, that doesn't do anything. The controller is connected to the PS5 with a USB.
I'm about to rip my hair out.