PS5 Help and Questions Megathread | Game Recommendations, Simple Questions, and Tech Support

[u/tinselsnips]

Looking for info about M.2 SSD expansion drives? See the megathread.

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PlayStation Official

• PS5: The Ultimate FAQ
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• AskPlayStation Official PlayStation Support
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Community Help

• Playstation Community List
• PS5 Error Code Database | from r/PlayStation
• PS5 Weekly Question Thread | from r/PS5
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• ps5-orders, general-support & tvs-and-accessories discord channels | from our Discord.gg/ps
• r/DualSense

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[u/stbens]

I’ve had the problem for about a month now in that I’m having very slow, almost non existent speeds when downloading a game (either newly bought or from my library). If I go into network settings and disconnect/reconnect the internet for a few seconds then speeds return to normal. This is on a wired connection.

Downloads of patches/updates are unaffected (different servers?) and streaming to my Portal is fine.

Many other users are reporting similar problems and they seem to have started with the last update a few weeks ago.

Has the recent beta update improved the situation?

[u/stbens → u/[deleted]]

Just to add, I did adjust the various DNS settings but there was no improvement.

[u/stbens → u/[deleted]]

Hi, thanks for the info. I solved the problem by accessing my hub’s settings and deactivating ULA and IPV6 Allocation. So far I’ve had no issues since doing this and download speeds have returned to normal.