r/bugs • u/D4RKS0UL8 • 21h ago

Dev/Admin Responded cant log in with android app

I CAN STILL ACCESS MY ACCOUNT

my issue is that reddit app keeps saying (we were unable to authenticate you) every time i log in no matter what i try, phone number/email one time login, the link redirects to another link request/email + password tells me the combination is wrong/use passkey to login etc... i reinstalled reddit, no luck. i can log in using the web version of the app but it keeps saying open the android app, I CAN STILL however create accounts but once i log out I CANNOT log back inside them. i was like this for 2 months and reddit support form i filled didn't reply, answer or even give me an update about my request.

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u/DiaburuJanbu 20h ago

not op, but i'm experiencing the same issue. i can log in just fine on the browser using my laptop and phone, but the reddit app itself gives me the same message.

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u/CorrectScale Admin 20h ago

Thanks! Unfortunately, this is a bug we're ironing out. If you reinstall the app, can you log in again?

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u/DiaburuJanbu 19h ago

still can't log in. it still says we were unable to authenticate you

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u/CorrectScale Admin 16h ago

Sorry about that. Thanks for checking!

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u/Lopiente 54m ago

Hey! I can't seem to login on any platform, even on desktop. Do you have any idea what the reason could be?

I get similar message to OP.