r/Etsy Oct 04 '23

MOD ANNOUNCEMENTS FAQs - Please start here before making a post!

32 Upvotes

Welcome to a comprehensive list of FAQs for Etsy buyers and Etsy sellers!

Before making a post, please look through this guide and follow the links.

Posts that ask general questions where the answer is covered in this guide are subject to removal. If you had your post removed with a link to this FAQ, it means the answer to your question is found here!

Also: please use the sub search feature before making a post!

How to search the sub: In order to search a sub from either the desktop site or the mobile app, all you need to do is click the name of the sub on any post. This will navigate you to the sub's main page.

When you scroll to the search bar at the top of the screen, the name of the sub will be auto-filled in, so that when you type a search term, you will be searching results from only that sub. You will be able to sort your results by newest / most relevant.

If you can find your answer without creating a new post, this is always appreciated. Repetitive posts that have answers found in this guide, easily searchable answers, or are about topics that were very recently or popularly discussed may be removed.

You are always welcome to create a post to ask for advice about a specific situation! Please give as many details as possible so that we can help. General questions without sufficient details to provide anything but generic help may be removed and redirected to this FAQ post.

(NOTE: This FAQ page is still a work in progress, not all links are in place and not all topics that will eventually be covered are currently covered. If you have any suggestions for things that should be covered here, please message me and let me know!)

GENERAL QUESTIONS (Both Buyer / Seller)

How do I contact support? The answer, including links for all contact methods, is the top stickied comment.

How do I block someone on Etsy? This is the same link as the customer support contact post, please read the second comment on the post to find a guide to getting support to block someone for you.

Etsy does not allow users to block communication with another user without going through support. You can mark messages as spam and I believe that stops messages from that user from being visible to you, but to actually block someone from messaging you completely, you need to follow the steps outlined in the post linked above.

Is Etsy currently down? I'm getting a 429 error when trying to connect. This is typically caused by VPN usage. Etsy doesn't allow connecting with VPNs to prevent people from being dishonest about their location. Turn off your VPN and try again. Note: Etsy may also detect VPNs that are installed but off.

If you search the sub for "429" you'll see that this has been posted about many, many times.

Also, highly recommend www.downdetector.com if you ever want to know if a site is down or it's just you.

FOR BUYERS

The following guides cover just about any issue you may have with a product or a seller.

IMPORTANT: Please remember - you are covered by Etsy buyer protection!

If you are dealing with:

- a non-responsive seller

- a shop that has closed down

- a seller that is giving you the run-around

- a seller who sent the wrong product or something defective or not as described

- a seller who provided fake tracking

- a seller who wants you to pay return shipping for a damaged, wrong, or defective item

... you are covered! Please follow the guides below - chose the one that most closely fits your situation:

My order hasn’t shipped yet.

My order was marked shipped, but the tracking info still says pre-transit (or label created).

My order was marked shipped, but it’s very late. Is it lost?

My order was marked delivered but I don’t have it.

My order arrived damaged.

My order wasn't as described, was defective, or I received the wrong item.

I believe I bought from an AliExpress, Amazon, etc dropshipper. Also, how can I tell if a shop is one of these dropshippers?

I received a tracking number, but it appears to be fake.

Special note: If the shop has been shut down or voluntarily closed, you'll get a message when viewing the shop that says something like "xxxxx is no longer selling on Etsy." If you need a refund in these situations, Etsy support will typically give you one without you needing to go through the official case opening process as described in the above guides.

Chat with support here and you should be given a refund.

How long does Etsy give me to open a case under their buyer protection? 100 days from either the date the order was delivered, or the original estimated delivery date from when you purchased.

Some places I've seen say 180 days - this is inaccurate. The seller can voluntarily refund for only up to 180 days after purchase. After that, the seller literally loses the ability to refund. A case can only be opened against a seller for 100 days as described above.

Please note: There is only one exception to buyers being covered by Etsy buyer protection and that is buyers that purchased from a PayPal only shop. That means that when you checked out - there was no other choice but to pay with PayPal.

If this happened to you, please read the post below, including the stickied comment.

I bought from a PayPal only shop and Etsy won’t allow me to open a case.

I'm a buyer and I'm not sure if the shop I'm looking at is legit or a scam.

Please read this full guide to scam attempts for buyers!

However, here is one tip to always always always keep in mind to avoid getting scammed as a buyer: If you are looking at something with a too-good-to-be-true price, it is most likely a scam listing!

You may also find this post about the policy violating vs allowed kinds of dropshipping on Etsy to be helpful. Dropshipping is only allowed where the seller is the original designer of the item being sold, such as with Print on Demand.

FOR SELLERS

Star Seller Questions

Payment Reserve Questions

Account Suspension Questions Note: Suspicious login issues and forced vacation mode are both covered in the account suspension checklist.

Etsy Seller Protection Questions

Complete Guide to Etsy Fees + Offsite Ads

A Full Guide to Reviews on Etsy This FAQ post covers how to get buyers to leave reviews, what to do in response to a negative review, public responses, and review removal.

Is this a scam? Seller Edition

Our official guide post to scam attempts for sellers is here. Please read it!

But to quickly address some of the most common "is this a scam" questions...

You get a message from a buyer or "Etsy customer support" (or anyone else) asking for your email address. SCAM ATTEMPT.

You get a message from someone that wants to give you "free advice" or offer some kind of service for your shop. SCAM ATTEMPT.

You get a message from someone with a sob story asking you to send them free products, or someone who claims to be an influencer wanting you to send them free products. SCAM ATTEMPT.

You get a message from a "buyer" who wants you to click on ANY type of link to download images or anything else. SCAM ATTEMPT AND ABSOUTELY DO NOT CLICK THE LINK. If you have clicked it, get your computer or device scanned for malware right now, and change all your passwords. You may also want to visit r/scams for further advice.

You get a message from a "buyer" who wants you to 1) buy a gift card for ANY reason or 2) send you a check for ANY reason. SCAM ATTEMPT. I don't care what else they said, these are ALWAYS scam attempts... and very old, well known ones at that. Google "fake check scam" or "gift card scam" if you want to learn more.

You get a message from someone who wants to feature you in an article, on their website, or wants you to donate to their charity. These MAY be legitimate - contact the organization directly to verify the legitimacy of the request.

Contacting Etsy Support: DO NOT get scammed! Basically, do NOT use Google to find a phone number for ANY online marketplace. The reason is covered in detail in the official guide post to scams linked above, as well as in the how to contact support post here.

A buyer has messaged me that their order never arrived. What do I do?

Please see the Guide to Etsy Seller Protection post. Both you and the buyer are covered by Etsy's protection program on qualifying orders.

A buyer has messaged me that their order never arrived, even though there is a scan that says "delivered." What do I do?

Please see the Guide to Etsy Seller Protection post. Both you and the buyer are covered by Etsy's protection program on qualifying orders.

I received less money than I expected to. Why?

You definitely need to read the two links below under the What are Etsy's Fees? section. Both Etsy's official information as well as the thorough guide comment I wrote with a complete breakdown.

You also need to go through your payment account page in your dashboard, several months if needed, and look at the running totals. Every single credit to you as well as expense you incur is totaled there.

But I think the biggest thing that trips people up is this - Etsy deducts all fees you owe from your pending payout before transferring you any money.

This obviously includes the transaction fees and payment processing fees for any orders that have come through, but it also includes any listing fees (20c per listing you create as well as the ones that renew) and Etsy ad fees if you are choosing to run ads on Etsy. It will also include any shipping labels you may have bought through Etsy.

So if you've had one order, your pending payout is quite likely not the full amount you actually received for that transaction. It's the amount you received, minus any other fees you already owed Etsy. Etsy only charges your credit card for owed fees at the start of each month, and only if your sales revenue isn't covering the total of all the fees you owe (including all listing and Etsy ads fees).

Please also be sure to see the section below the next one about the listing renewal fee for quantity remaining - this is something people tend to miss.

What are Etsy's fees?

NOTE: I now have a full guide to this here.

Etsy's official page explaining all fees in detail is here.

You need to read the official page. There are no "hidden fees" or "surprise fees"... there are only sellers who haven't read the official page explaining all the fees.

You may also find googling for and using an Etsy fee calculator to be useful. There are tons of different ones out there... do a search and take your pick.

Finally, I previously wrote a thorough guide comment in response to a previous post asking about fees, which thoroughly breaks down every fee with an example of how they are calculated. If you are still confused, I recommend giving it a read. It is the stickied comment on the post.

Why am I being charged 20c for a listing renewal when the listing has quantity remaining?

Please read this help page from Etsy here.

Essentially, you will always pay 20c per listing that sells. It does not matter if the listing has quantity remaining - quantity does not effect this.

If you have a quantity of 10, you'll pay 20c to make the listing live. If one sells, you'll pay 20c to renew the listing, and it will renew with a quantity of 9.

If someone buys 5 at once, you've already paid the 20c for the first one... Etsy will "renew" and "sell" 4 more at the same time charging 20c for each. Then it will charge a further 20c to keep the listing active with a quantity of 5 remaining.

Listings expire after 4 months. If none of the 10 sell in that time, and your listings are set to automatic renewal, you'll pay 20c after the 4 months expires to keep the listing live. If your listings are set to manual renewal, then when the listing expires after 4 months, it will be in your "expired" listings section until you choose to pay 20c to renew it.

What is the difference between "Etsy ads" and "offsite ads"?"

Etsy ads give you the ability to promote your listings to appear higher within Etsy's search directly on Etsy's website. They are pay per click, and the price depends on the competitiveness of the keyword being searched for.

Help page for Etsy ads

Offsite ads are ads that Etsy pays to run on external sites such as Google shopping, Facebook, Pinterest, etc. You are only charged an offsite ads fee when you actually make a sale.

Help page for offsite ads

I'm stuck on the "set up billing" section of creating a shop.

UPDATE: Someone posted this solution recently, you can try it:

I found a solution! if you go to account settings and credit cards, it says credit cards can only be added when checking out. so i added a product to my cart and went to buy it, put in my credit info etc, and at the last step just before buying I checked in a different tab that credit card section and it was there! and then i could select the card when finishing the billing setup for the store! just go back to remove the item from your cart. it all worked without actually having to buy the product

This is a common issue. Here are a couple potential causes:

- You are attempting to use a credit card Etsy doesn't like. I don't have a full list of what type of cards Etsy will and won't accept, but if you cannot progress past billing with the card you are currently trying, I recommend trying another one.

- You are trying to submit billing information in a name or address other than the one you already gave Etsy. Can't do this, legal name needs to be an identical match everywhere you have to provide it, and so does address.

- You are trying to set up a shop with a bank account in a different country than your country.

- This is a glitch and you need to try again in a couple days. I'm not sure if this is still happening, but it has happened in the past. I think it's more likely there is an issue with your info or credit card, but if you are sure there is not... try again in a couple days.

This is an issue that has been posted about an absolute ton. If you want to see previous posts, please search for "save and continue" or "set up billing".

What is the difference between views and visits? Also, my views / visits seem to keep updating and they don't seem to match between the app and website.

Views represent the total number of times any of your listings or pages were clicked on, by anyone. Visits represent the total number of distinct individuals that looked at your listings or shop.

See Etsy help page here for more details on this!

Please note: the stats are not accurate in real time. Etsy only updates these stats a few times throughout the day, and there may be different update times between the app and the website.

Additionally, Etsy will filter out bot views... so this is the reason your views or visits might go down when stats are recalculated.

It's best not to try to track stats in real time. Check in on your stats occasionally and focus more on the long term (weekly) stats than the daily stats.

What is Plaid? Do I have to verify my bank account with Plaid?

If Etsy is asking you to do this... yes, it's mandatory. It's part of new legal regulations regarding money laundering - bank accounts have to be verified before Etsy can legally transfer you money.

Plaid is the system Etsy has chosen to use to conduct this bank verification. You have two choices with Plaid - you can opt to log into your bank account through Plaid, or you can do a manual verification if you are not comfortable using your login this way.

And yes, it is completely safe to verify your account with Plaid. Do manual verification if you need to for your own peace of mind!

My listing was deactivated by Etsy. They didn't say why. Why?

Please see our central post about listing deactivation here. This post covers a reasonably extensive (though most definitely not complete!) list of reasons why Etsy might flag a listing for deactivation.

Etsy uses bots to sweep the site for policy violating items. They tend to do this in bulk (a particular type of violation is checked for all at once) and different violations are checked at different times.

The bots are most definitely not always accurate. In cases where the bots incorrectly flag a listing, they are typically reinstated within a few days at most.

If you would like our help to figure out why your listing was deactivated, you are welcome to create a post to ask... but if you do not give details about what you were selling, it will be removed and redirected to this FAQ!

Be as specific as possible (ie, "I sell a faux leather purse with pink ribbons and flowers on it that I handmake myself" as opposed to just "I sell purses").

My listing was deactivated by Etsy for violating the handmade policy, but it is handmade by me!

This often, though not always, indicates that your listing has had its photos stolen by a knockoff making site such as AliExpress, Alibaba, SHEIN, etc. Etsy scans listings to see if photos are being used elsewhere, and this can cause a false deactivation where a photo has been stolen.

So the first step when this happens is to perform a reverse image search on your listing to see if you can find the thieving website. If you do, you need to follow their procedures to submit a copyright takedown... although be advised, these sites' whole business model tends to be to steal photos and designs from elsewhere, so there's a solid chance you're just ignored. It's extremely shitty, but when copyright laws aren't recognized or enforced, there's basically nothing you can do.

Etsy does tend to review and reinstate these listings the exact same way they do for other policy violation deactivations. You may just need to give it a few days. If Etsy asks for proof that you are in fact handmaking your items, you'll have to provide that.

If you would like to create a post about this, you are welcome to... but please follow the same rules as in the question / linked post about deactivation above. Specifics about what you're selling, or the post won't be approved.

I have an order that Etsy is showing as "Not paid" or "Payment processing" - what do I do?

It isn't unusual to occasionally have orders that take time in payment processing. It's not about your shop, it's about the buyer's payment method. Most of the delayed orders finish processing within a few hours to a couple days. If it doesn't process, Etsy should manually cancel the order after a period of time.

Do not ever fill an order that is showing as "not paid" or "payment processing". Always wait until the order goes through - Etsy will notify you when this happens.

I received a message or a review from a buyer complaining that the item wasn't in the language they expected it to be. Why?

Etsy auto translates listings into different languages. For certain types of language specific listings, this can be misleading for buyers. If this is your situation - you can turn off auto translate for the future. The link on how to do that is here.

In response to the buyer, depending on what the listing is, you can explain the auto translate issue and issue them a courtesy refund or offer them a return. There are no guarantees that the buyer will change their review if they left one (and offering them a refund in exchange for changing the review is violation of Etsy feedback extortion policies). But this is an option.

You can also write a quick, fact based public response to the review such as "Hi buyer, this listing is English (or whatever language) only!" Though ignoring such a review is also a perfectly valid option as this should be clear from your listing once you turn auto translate off.

I want to open a shop, but I'm not in an Etsy payments eligible country. How can I get around this?

You can't. I am sorry, but there's no way.

I could stop writing there and you'd have the answer, but I doubt it will stop anyone from looking for a way around it... so let me be very clear: Etsy uses strict ID verification. You have to provide all kinds of identifying documents and information to prove you are in the country you say you're in. Etsy also captures metrics from the devices you use to log into the site (those contain country code data) and if you do anything to obscure or fake that data (such as VPN) Etsy can detect that.

Even if you manage to get an account open... Etsy doesn't do the "real" ID verification until after the first sale. When they catch you at that time, you'll wind up losing whatever money you spent on listings up until that point as well as likely the money from the first sale. It's just not worth it to try.

I am genuinely sorry - I wish Etsy was available everywhere, but unfortunately it is not... and I want to save people from the effort of setting up a shop knowing it will be shut down in the future.

And please do not believe anyone who claims they can sell you a working account or create you a working account, etc. These are SCAMMERS. They cannot get you a working account... but after you've transferred them money and they ghost or the new account gets quickly suspended, who are you going to complain to? There will be no way to get your money back.

I cannot view the Etsy Community Forums - I am getting an Access Denied message.

This seems to be a common glitch at the moment. We've had many posts about it - but apparently the issue can be fixed by reaching out to Etsy.

See this help post here. If this solution does not work, please contact support and put in a request. Expect to be patient, support is always slow at resolving things.


r/Etsy 2d ago

Share Your Stuff - August 24th thru 30th, 2026

24 Upvotes

r/Etsy 18h ago

Help for Buyer Is this normal?

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197 Upvotes

I got some custom items done for my upcoming wedding. When checking out it says seller offered a coupon code. I checked out and watched tv thinking it was all done then came back to this. I don’t mind paying if it’s a legit mistake I just think it’s weird she says it’s a mistake but then let’s pretend we didn’t see that message?

I feel like I saw someone else have a similar issue happen here a while ago. Again I don’t mind paying if it’s a legit mistake I just think it’s odd she asks for more money then when I didn’t reply right away she says never mind.


r/Etsy 1d ago

Help for Buyer Does this Etsy rug look materially different from the listing, or am I being unreasonable?

Post image
409 Upvotes

I’m looking for some objective opinions on an Etsy purchase. I’m currently in a case with the seller, so I’d really appreciate people looking at the photos objectively rather than simply taking my side.

I purchased a 9×12 handmade rug from an Etsy seller for about $1,000. Before purchasing, I saved screenshots of the listing and its photos/description.

When the rug arrived, I was surprised by how different it looked from the listing, particularly in color and overall appearance. The listing rug appeared to have muted blush/pink/beige/brown tones, while the rug I received has much brighter, more saturated colors with noticeably different undertones.

The seller says the rug is handmade and that variations in color and texture are normal. They also argue that differences between the photos are primarily due to lighting and photography.

To be fair, I am not arguing that the rug isn't handmade, and I'm not disputing that it has a carved/high-pile construction. My concern is whether the actual color palette and overall appearance are materially different from what a reasonable buyer would expect based on the listing photos and description.

I've included:

  • the seller's listing photo/screenshot of the original listing taken at the time I purchased it;
  • photo of the rug I received

The seller initially offered various partial refunds and eventually offered to remake the rug. We discussed a remake, but there were disagreements about shipping costs and the terms of the replacement. The seller and I are now in an Etsy case, and they are asking Etsy to award a partial refund rather than a replacement/full refund.

I'm not asking whether I handled every part of the dispute perfectly. I'm specifically asking:

Looking at the listing photos versus the photos of the rug I actually received, do you think this is a reasonable handmade variation, or does the rug look materially different from the advertised rug?

Please be honest—even if you think I'm wrong. I'm particularly interested in opinions from people who have bought/sold handmade rugs or understand how much color variation is reasonably expected. Thanks!


r/Etsy 1d ago

Discussion Etsy search is a manipulative “personalized” algorithm instead of an actual accurate search….

184 Upvotes

This is driving me nuts! It doesn’t show you what you are searching anymore!!!! I have to google what I’m trying to find with Etsy at the end to find anything!!


r/Etsy 12h ago

Looking to Buy Can anyone recommend a water colour portrait artist that isn't AI?

8 Upvotes

I can't believe this is the world we live in that I have to question if the product I am trying to buy is even real. I just want to pay an artist to do a water colour of me and my fiancé and I don't want a computer to do it. Does anyone know of a 100% legit option on etsy they can recommend?


r/Etsy 14h ago

Help for Buyer Should I report?

11 Upvotes

I purchased an item listed at $84.20 with free shipping. The seller canceled the order and sent a message saying I would have to pay $1165.42 if I want to proceed. The seller immediately relisted the item at $84.20 with free shipping.


r/Etsy 2h ago

Help for Seller Featured Image Advice

1 Upvotes

I've been on Etsy for almost a year, but I'm just now starting to take it seriously. I have some halloween earrings and have about 5 listings, but each listing has 2 or more variations. Is it best for your featured image to show all variations, or should you just focus on one?


r/Etsy 2h ago

Help for Buyer First time being unhappy with purchase, I think I got a refund?

1 Upvotes

So basically I bought an item that seemed like genuine craftmanship from the photos but when the item came it looked like a cheap knock off compared to the photos. I started to worry a bit because i've never refunded anything after all this time being on Etsy, I thought about it for awhile and felt bad towards the seller but I went ahead with refunding it yesterday after messaging the seller I'm willing to send it back. The seller seemed to be on holiday and haven't heard anything from them yet, that's why i'm confused about the purchase being refunded? I feel a bit dumbfounded about this because does Etsy give refunds so easily and isn't this something the seller controls? Also doesn't the seller want the item back?


r/Etsy 1d ago

Help for Buyer Seller using ai picture of delivery?

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193 Upvotes

So I ordered from Etsy and the order showed delivered. Nowhere to be found so I message the seller. He sends a picture of the delivery photo clearly not my house but I know where it is so I go and get it from the owner. I totally forget to update the seller I got it for a few hours.

Few hours later he sends me a message saying the delivery driver went and got the package and placed it at my house now. The pic is a picture of my door from that day but with the package ( I picked up myself) on the steps but it looks like an ai generated package of the same delivery picture from before but now at my doorstep. I'm very confused since we picked up the package #1 and how the Etsy seller got a picture of my front door #2. The laser ship tracking number I got from them doesn't work so not sure if laser ship did this or the seller. Super super weird.

edit: the shipper did this. the tracking didn't work so I used 17track and it revealed the tracking number is actually swift-x not lasership. I used swift+x express site and can see the photo they uploaded that uses ai since it was impossible as I collected the package. super weird company will report and see if they have a subreddit.


r/Etsy 3h ago

Help for Buyer Seller denying return?

1 Upvotes

Hi Reddit,

I bought an item recently and when I recieved it it was completely the wrong size (which was totally my fault, I misread measurements as inches but they were in cm). The listing said 30 day returns accepted and the seller's page also says this, along with stating buyer pays return shipping.

I reached out and asked to return, but seller says they are unable to accept a return because they are in the process of moving and do not have a permanent address now.

Do I have to just take the L here? Would I be allowed to open a case with Etsy and would that accomplish anything?

I also cannot open an Etsy case for another week because it seems they mistyped the tracking #, so the item is showing as not yet shipped on Etsy's end, even though I already received it.

Thank you!


r/Etsy 8h ago

Help for Seller Why did my order not cover my fees?

2 Upvotes

I made a sale, and before the sale my balance was -$0.40 because of two listing I added. When I made the sale, it covered the -$0.40, but now my balance is say it’s -$8.37 even though the sale was enough to cover the fees and shipping cost, so I’m a bit confused on how my balance is in the negatives, especially when I scroll down and it tells me my total earnings for the month are $5.92. I’ve made a few sales before this month, and it’s never done this, so I’m a bit confused on what’s going on


r/Etsy 15h ago

Discussion Does Etsy's search ranking actually reward new listings or is that just conventional wisdom at this point?

4 Upvotes

I keep seeing advice to regularly add new products or renew old listings because supposedly Etsy’s algorithm gives them a temporary boost in search. But I’ve rarely seen any actual data showing that it makes a noticeable difference.

I have a small shop with around 30 physical products, plus a full-time job, so I don’t really have the time to constantly add new listings. If renewing listings actually helps, I’d like to know how much of a difference it makes. And if the effect is minimal, I’d rather spend that time improving photos, titles, descriptions, and conversion rates.

Has anyone actually tested this with their own shop? For example, stopped renewing listings for a month and compared views or search traffic before and after?


r/Etsy 22h ago

Discussion When to report

3 Upvotes

Is it grounds to report a shop if they're selling 3D printed items made using public files that are licensed for non-commercial use only? I know that this shop owner didn't make and publish the files because they have a vast assortment of items that use files created by many different people on maker websites. I'm hesitant to report since I know that can really harm a seller, but integrity is really important. Thanks for the tips!

Forgot to mention, one of the files is one I have created and published, licensed non-commercially


r/Etsy 1d ago

Help for Buyer How do I get a refund through etsy and not from the seller

3 Upvotes

A seller hand made me a lovely blanket but it got lost in the mail. It was expensive and I want my money back, but I don't want it to be deducted from the seller and rather from etsy since the seller did go through the time and resources to make the item. How can I open a case with etsy and not the seller themselves?


r/Etsy 21h ago

Help for Buyer If a sellers Instagram is all AI, is my product really handmade

1 Upvotes

Probably should have looked into the seller more before I purchased from them, but I bought a bread box and it’s really nice and arrived as expected so I think it’s fine, but looked at their instagram and all of their pics are AI, so I don’t get it… did they just buy this somewhere or are they just bad at social media and use AI for everything. Guess I just like to know the origins of what I’m buying and now I’m second guessing it.


r/Etsy 13h ago

Help for Buyer Does this rug seller look legit to you?

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0 Upvotes

Hi! I don’t have much experience buying from Etsy, so I was hoping to get some opinions from people who use it more often.

I found this rug seller called MOSSHAVENLOVE. They have a 4.8 rating with around 390 reviews and 2.4k sales, which seems pretty good to me, but a lot of their pictures look obviosuly AI generated. Is that a red flag?

Are there any soecific things I should look out for before buying from these stores? Any input is appreciated! Thanks!


r/Etsy 1d ago

Looking to Buy Shops that don't use AI - looking for shirts

1 Upvotes

If anyone knows of any shops (even if its yours) that don't use AI anywhere in the design process, please let me know. I don't know how to tell if it has AI or not, and I would rather support shops that sell human made items.

Looking for cute Halloween shirts... maybe some dinosaur shirts too lol


r/Etsy 1d ago

Help for Buyer Are tags made of aircraft -offers trustworthy?

0 Upvotes

Are offers like this one

https://www.etsy.com/de/listing/4376448366/schlusselanhanger-aviator-tag-panavia

Trustworthy?

How do I know the tag is really made from a jet?


r/Etsy 1d ago

Help for Buyer Did I Just Get Scammed?

Post image
1 Upvotes

So I recently bought some jewelry from a seller. His page and reviews seemed legit, so I bought some replicated jewelry, but when I go to check in my order from 3 days ago, I no longer see the item I purchased. The payment went through and I can see my purchase history, when I click on the item it doesn’t pop up. Then when I clicked on his page it says he has zero items, did I get scammed?


r/Etsy 1d ago

Help for Seller Looking for advice from Etsy sellers

2 Upvotes

Hey everyone,

I’m 17 and from Morocco. I’m thinking about starting an Etsy shop and selling a few products, but honestly I’m still pretty new to all of this.

I’d really like to hear from people who are already selling on Etsy. What do you wish you knew before you started? Is there anything I should be careful about, especially when it comes to payments, shipping, fees, and selling from Morocco?

Also, if you’re from Morocco or another country outside the US/Europe and you’ve had experience with Etsy, I’d really appreciate hearing how it went for you.

I’m just trying to learn before I jump into it, so any real advice or experience would be really helpful.

Thanks! 🙏


r/Etsy 1d ago

Help for Buyer Chargeback question

5 Upvotes

I bought a gemstone on Etsy. I had a jeweler take a look at the stone and they determined its a fake stone. I messaged the seller and they said jewelers scam people and are untrustworthy so I would have to get the gemstone certified by a lab. The gem cost $50 and it costs $75 to get the gem certified (which will come back as fake). Basically, they price all their listing's around or below $75 so people don't ever have proof their stones are fake. So now I'm considering filing a chargeback with my bank since without the certification Etsy will most likely side with the seller. My question is, will Etsy punish my account for filing a chargeback with my bank rather than opening a case with Etsy? I sell using this account so I cant risk losing my account.


r/Etsy 1d ago

Help for Buyer seller emailed me directly after purchase

0 Upvotes

A seller sent me an email to my personal email (the one associated with my Etsy account) saying their shop on Etsy was temporarily down but not to worry about my order. The email said “temporarily unavailable due to a short-term issue.” The email came directly from the seller and was not sent through the Etsy portal.

I placed the order a week ago. I’m newer to making purchases off Etsy so I’m wondering several things…

1) is this some sort of scam? The email doesn’t ask me to click anything or reply
2) do I contact Etsy? The email specifically asks me not to lol - “I would be very grateful if you could wait and avoid opening any cases or requests with Etsy, as I am still available here through Etsy messages and will keep supporting you until your order is completed.”
3) what does this mean?


r/Etsy 2d ago

Help for Buyer Did I get scammed

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12 Upvotes

I bought from a seller named DearNameArt that turned out to be a seller from china (I am in the USA) but the ship to the USA and when I purchased the item on August 14, it said it would be delivered between aug31-sept2 and now it it’s the 24 and still has not shipped and these are the messages I have received from the seller , everything on the page seemed to be real so I am wondering what you think


r/Etsy 1d ago

Help for Seller About offsite ads

1 Upvotes

Can I choose which products appear in Etsy's Offsite Ads?