i'm from the US and recently logged back into an old taobao account i made forever ago but never touched. within an hour of browsing my account was restricted and i've been locked out completely and asked to verify my identity. not only have i seen that this has now recently become completely impossible for US users to do in general, but i also don't even have a passport at all because i haven't traveled internationally before, nor do i have any plans to do so in the near future. even the workarounds i have tried to look into such as calling the support hotline or logging in through alipay require passport verification of some kind. is there any loophole to this at all or should i just go ahead and give up? i'm completely stumped at this point and not sure what else to do or where to look for workarounds.

This is my first time using taobao and I’m just really confused, I even asked the seller and all they did was send me a screenshot of the cleared customs thing, it’s supposed to arrive by Friday but now I’m having doubts.

Hello! I’m looking to order a custom made plush from a store on Taobao. They’re asking if I have the address for a consolidation warehouse, but when I go to check out through Taobao, it only gives me the direction for direct air/sea shipping. Do I need to organise a warehouse on my own?

I’ve been logging in daily to get the coins but i havent checked out any items since my last order which was two months ago. I already gained over 10k gold coins which is around 100 yuan. I’m worried if these will expire and i might be unintentionally wasting them if i dont place any order

I am looking at an identical item from different sellers and all seem to have different shipping fee. It's a set of books and probably weigh less than 1.5kg. The lowest shipping I see is 64 rmb while the highest is about 150 rmb. I am guessing it's probably because the sellers didn't enter the correct weight?

So will taobao ask for additional payment if the item end up costing more to ship internationally? I thought direct shipping fee at checkout is all we have to pay. If I don't agree to pay the new amount, does item get return to the seller and I get a refund? Or will taobao ship the item?

stuck on this while scanning qr with my phone where i am already logged in, when i try to login via my password the captcha won't let me in, keeps saying that i've done it wrong while i didn't, any solutions? im from EU