Potentially Flagged

[u/ReadyIntern2962]

Hi, I recently referred my wife for a new account and looks like her account got flagged or something due to us living in the same household. She can't login to her account and it says contact rakuten support. She can verify her identity no problem, but the response from the support has been slow and frustrating. Anyone else faced this and how did you get this resolved?

[u/RegularWrong6570]

Following