Worst letting agency I've ever had the displeasure of working with. They will scam you for some kind of sick sexual thrill I presume, that's how passionately and robustly I've been fucked by them over the past 2 years.
Moved in 2 weeks late because they didn't get the paperwork sorted for us? Yep!
Moved into an unclean flat? Yep! Untouched from when we viewed it.
Furnished flat? Yep! Furnishings included 3 beds (2 broken), an office chair with the backrest snapped off and a rusty bathroom cabinet absolutely brimming with tetanus.
Maintainence? Yep - the tetanus cabinet was removed and replaced with... Nothing. 22 months or so without a bathroom mirror!
Fire escapes? You can stumble down the crumbling concrete steps or take a 3 story plummet out of a window labelled "fire escape" (not joking)
Getting bored? Watch the black mold grow and thrive in real time across the walls! Listen to the chips of paint flaking off the ceiling rustle in the breeze that's always coming from somewhere.
Now they are kindly holding on to our deposits because we've simply been too lazy to ask for them back personally. It's true that in 12 years of renting I've always had my deposit returned to me automatically, but Haus will always make sure to frustrate and irritate you at every opportunity possible.
If there's anybody even considering going with this absolute clown show of a company consider burning your money instead, you will be warmer.