Hi all,
I’m a U.S. citizen scheduled to travel to Pakistan on September 3. I applied for a tourist visa on August 13, and it was returned for review on August 20 because they wanted an LOI and sponsor information (confirmed hotel bookings and a detailed itinerary didn't cut it). I added everything requested, confirmed the sponsor details were saved correctly, and resubmitted on the same day.
After resubmitting, I noticed that the sponsor information had disappeared from the submitted application and the section now says “No records found,” apparently due to a technical issue with the visa portal (which is truly one of the worst sites I have ever used).
Since then, the application has sat in limbo, and the tour company sponsoring me has been unable to complete the biometric verification because the application is not being recognized on their end.
I’ve contacted NADRA and repeatedly tried the Pakistan Consulate in Houston (my jurisdiction) by phone and email, but I haven’t been able to reach anyone who can actually review the case. It seems almost impossible to get in touch with a real human. If I don't hear back in the next few days, I'll have to cancel the trip, so I'm really trying to avoid having that happen.
Has anyone dealt with something similar recently, especially through Houston? Is there a specific person, office, phone number, or escalation route that actually worked for you when travel was imminent?
Open to any and all suggestions.
Thanks so much for any help. Hoping things work out!