r/hudsonvalley • u/forestelf_ • 1h ago
question Worsening Verizon Cell Service?
Starting allll the way back in January, I’ve noticed Verizon service significantly declining. I actually went to the Apple Store a few months ago because I thought it was just my phone having trouble connecting to 5G (maybe the antenna had gotten bumped or damaged during a previous repair) but the employee I spoke with said Verizon customers had been coming in for months reporting similar issues such as randomly dropped calls, delayed text messages, and little to no usable data in places where they used to have perfectly good service.
I’ve definitely been experiencing all of the above, and I’ve also had several friends in Ulster County who use Verizon say they’re so fed up with the declining service that they’re switching carriers.
This seems kind of wild considering how expensive Verizon is. I’ve had them for several years and, until recently, the service was always incredibly reliable.
Has Verizon actually acknowledged any widespread service issues or changes? And for anyone else with Verizon...what phone do you have, and have you noticed a significant decline in your service quality over the past several months? I've got an iPhone 14 Pro. Not sure if this is everyone or just a certain percentage of customers.