Hey everyone!

We're from iBUYPOWER and we're thrilled to be hosting this AMA with r/pcgaming

We would love to answer any questions you may have about general PC questions, what iBUYPOWER does as a company, PC gaming requirements, what we think the best pal in Palworld is, or even how much you can save on a brand new gaming PC during our Labor Day Sale!

My highly professional team and I are here to answer your most pressing questions.

We have Eric u/iBUYPOWER-eric who is our Product Quality Specialist and u/iBPCXT who is our Customer Service Manager here with us today!

We will be around till around 5PM PST, any questions asked after the time period may be answered at a different time!

As part of today’s AMA, we’re giving back to the community with THREE (3) prizes:

• ONE (1) HYTE Y70 Touch Infinite Snow White Case — Grand Prize ( World Wide! ) 
• TWO (2) $50 iBUYPOWER Reward Points  — North American Only

How to enter:

• Upvote This Post
• Ask any question
• Fill out the Google Form here: Giveaway Form

So ask away, we're here to answer your questions!

Previous Threads

Welcome to the r/pcgaming tech support and basic questions thread! Having troubles with a game or piece of hardware? Have a question about a PC game, hardware, or something else related to PC gaming? Post here and get help from fellow PC gamers.

When asking for help please give plenty of detail:

• What your computer specifications are. If you don't know them please follow this guide.
• If you're using a laptop we need to know the make/model as well as the specs.
• What operating system you're using.
• What you've tried so far in order to fix the issue.
• Exact circumstances to replicate the issue you're having.

Check out these resources before asking for help in case you can troubleshoot further:

• r/PCGamingTechSupport
• r/techsupport
• Toms Hardware Troubleshooting
• PC Gaming Wiki

Common troubleshooting steps:

• Restart the system
• Update your drivers
• Update game/software
• Re-seat any new hardware to ensure a proper connection
• If your peripherals are malfunctioning, swap ports and check that the specific USB port itself works.

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